To:
@bmoney @ralphonz @jleahy2 @kellymac12 @iamjoehan
cc:
@boob @ssccrab
All of you have reported USB port instability issues that occur anywhere from once a week to couple of times a day.
- Do any of you already own a Thunderbolt 3 Dock with multiple USB ports?
- If so, have you tried moving your 'complex' USB devices to the Thunderbolt dock?
- Keyboard and mouse can most likely remain where they are. These are 'simple' USB devices.
Thunderbolt docks contain their own USB controller and power management firmware. Whereas most Intel-based motherboards use Intel's USB 3.x controller built into the PCH chipset, Thunderbolt docks use completely different ASMedia controllers.
Connecting 'complex' USB devices to a Thunderbolt 3 Dock might be useful in determining whether or not USB instability is due to something on the motherboard.