Let's dive deeper into this mystery...
- Have you flashed the Thunderbolt chip (i.e. modified the Thunderbolt firmware)?
----> no i have do nothing
- How old is your Designare Z390 motherboard?
---->My motherboard have 2 months
- Do you have Windows or Linux installed on this machine? If so, does Thunderbolt work under Windows or Linux?
----> I have windows but it is same it doesn't work also
- Have you tried re-flashing BIOS F9b (using the option to perform full upgrade, not fast upgrade)?
----> i try now how you do full upgrade ?