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Stuck at Apple logo (HELP)

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fairyessilevi

fairyessilevi

Joined
Mar 29, 2016
Messages
14
Motherboard
Gigabyte GA-Z97-HD3
CPU
i7-4790K
Graphics
R9 280X
Mac
  1. iMac
Classic Mac
  1. iMac
Mobile Phone
  1. Android
During the update from mojave to catalina, when I click to install it gets stuck in the apple logo and after several minutes the black screen turns on. I need your help.
 

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Serial.png


Serial ports should be disabled in the BIOS settings.
 
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