- Joined
- Feb 9, 2017
- Messages
- 22
- Motherboard
- HP 840 G3 (Clover)
- CPU
- I5-6300U
- Graphics
- Intel HD 520 1920x1080
Is BIOS up-to-date?
Did you try EC reset?
Try alternate layout-id.
Test audio in Windows to be certain the hardware is working.
It is now.
Yes, I just completed an EC reset.
I keep seeing references for changing the layout-id, and from previous research I believe you said for this laptop we should try a layout-id of 5. I apologize in advance for this, but I can't seen to find a definitive guide for changing the layout ID. Can you please school me on the proper procedure?
I will boot to Ubuntu on USB and confirm the hardware is functional after I pick up my son from school.
I appreciate all of your help sir.
Josh