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Boot Loop: Your computer restarted because of a problem...

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antwonw

antwonw

Joined
Dec 8, 2013
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9
Motherboard
GA-Z97X-UD3H
CPU
i5 4590
Graphics
GeForce GT 740 2GB SC
Mac
  1. MacBook Pro
  2. Mac mini
Classic Mac
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Mobile Phone
  1. Android
[SOLVED] Boot Loop: Your computer restarted because of a problem...

Been watching this community for a while and just last week built my first machine from the buyer's guide.

However, I keep running into the computer randomly freezing and shutting down and then when it reboots, or if I have to manually reboot it, it gets stuck in a boot loop. It'll go bios, Clover, "Your computer restarted because of a problem..." screen (see attachment) over and over again. Sometimes I have to leave the machine for a few hours before it will finally boot normally to the login screen.

Anyone have any ideas as to how I can fix this?

Thanks!
 

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Build 1
GA-Z97X-UD3H |  i5 4590 |  GT 740 SC
When it does start up, does it offer to file a crash report? If so, tell it yes, then hit Details, then copy and past that into a post here, and don't actually send it to Apple.

If not, you can try running /Applications/Utilities/Console and poking around the entries on the left for crash reports and see if you can find a report with details.
 
Jeepers
GA-H87N-WIFI |  i7 4790S |  GeForce GT 740
ammulder said:
When it does start up, does it offer to file a crash report? If so, tell it yes, then hit Details, then copy and past that into a post here, and don't actually send it to Apple.
Click to expand...

Yes, it does. I will post this report next time it happens.

ammulder said:
If not, you can try running /Applications/Utilities/Console and poking around the entries on the left for crash reports and see if you can find a report with details.
Click to expand...

For now, here is the system.log for all references to "ReportCrash"

Code: 
Nov 26 12:02:50 Mac-Pro com.apple.xpc.launchd[1] (com.apple.ReportCrash[47626]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
Nov 26 12:02:59 Mac-Pro ReportCrash[47626]: Saved crash report for CallHistoryPluginHelper[18439] version 536 to /Users/anthony/Library/Logs/DiagnosticReports/CallHistoryPluginHelper_2015-11-26-120259_Mac-Pro.crash
Nov 27 13:39:51 Mac-Pro com.apple.xpc.launchd[1] (com.apple.ReportCrash): The DrainMessagesOnCrash key is not yet implemented. If you rely on this key, please file a bug.
Nov 27 13:39:51 Mac-Pro com.apple.xpc.launchd[1] (com.apple.ReportCrash.Self): The DrainMessagesOnCrash key is not yet implemented. If you rely on this key, please file a bug.
Nov 27 14:30:46 Mac-Pro com.apple.xpc.launchd[1] (com.apple.ReportCrash.Root[2349]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
Nov 27 14:30:46 Mac-Pro ReportCrash[2349]: Invoking spindump for pid=2317 thread=31593 percent_cpu=69 duration=131 because of excessive cpu utilization
Nov 27 15:58:10 Mac-Pro com.apple.xpc.launchd[1] (com.apple.ReportCrash.Root[3630]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
Nov 27 15:58:12 Mac-Pro ReportCrash[3630]: Saved crash report for mds_stores[185] version 972.9 to /Library/Logs/DiagnosticReports/mds_stores_2015-11-27-155812_Mac-Pro.crash
Nov 27 16:10:11 Mac-Pro com.apple.xpc.launchd[1] (com.apple.ReportCrash.Root[4051]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
Nov 27 16:10:11 Mac-Pro ReportCrash[4051]: Saved crash report for mds_stores[3631] version 972.9 to /Library/Logs/DiagnosticReports/mds_stores_2015-11-27-161011_Mac-Pro.crash
Nov 27 16:25:55 Mac-Pro com.apple.xpc.launchd[1] (com.apple.ReportCrash.Root[4386]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
Nov 27 16:25:55 Mac-Pro ReportCrash[4386]: Saved crash report for mds_stores[4052] version 972.9 to /Library/Logs/DiagnosticReports/mds_stores_2015-11-27-162555_Mac-Pro.crash
Nov 27 17:40:58 Mac-Pro login[6121]: bootstrap_look_up(com.apple.ReportCrash) failure: Unknown service name (1102)

And here are all references to "CrashReport"

Code: 
Nov 27 13:39:55 Mac-Pro CrashReporterSupportHelper[481]: DebugLogging not enabled
Nov 27 13:39:55 Mac-Pro CrashReporterSupportHelper[481]: Internal name did not resolve to internal address!
Nov 27 13:39:55 Mac-Pro SpotlightNetHelper[426]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.CrashReporterSupportHelper was invalidated." UserInfo={NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
Nov 27 13:40:16 Mac-Pro sandboxd[191] ([426]): SpotlightNetHelp(426) deny mach-lookup com.apple.CrashReporterSupportHelper
Nov 27 13:40:19 Mac-Pro kernel[0]: Sandbox: com.apple.photom(1275) deny(1) mach-lookup com.apple.CrashReporterSupportHelper
Nov 27 13:40:19 Mac-Pro com.apple.photomoments[1275]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.CrashReporterSupportHelper was invalidated." UserInfo={NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
Nov 27 13:41:16 Mac-Pro Creative Cloud[1406]: AdobeCrashReporterInitialize: executionTime = 0.010462 seconds
Nov 27 13:41:16 Mac-Pro Adobe Desktop Service[1412]: AdobeCrashReporterInitialize: executionTime = 0.013524 seconds
Nov 27 13:41:17 Mac-Pro Core Sync[1416]: AdobeCrashReporterInitialize: executionTime = 0.013588 seconds
 
Build 1
GA-Z97X-UD3H |  i5 4590 |  GT 740 SC
ammulder said:
When it does start up, does it offer to file a crash report? If so, tell it yes, then hit Details, then copy and past that into a post here, and don't actually send it to Apple.
Click to expand...

So after posting here last time. I went into my settings and told my computer not never sleep. I haven't had a boot loop problem, like I described, until I had to shutdown my computer and restart it. Then it went into it's normal boot loop and finally, after I disconnected all USB drives/peripherals (keyboard, mouse and bluetooth excluded), it booted into OS X.

So it seems to be somewhat related to USB devices connected. On a semi-related note, I can't get USB 3.0 drives to be recognized by OS X when they are plugged into USB 3.0 ports.

In any case, I did as you asked and here is the Problem Report OS X spit out when I finally logged in.

Code: 
Anonymous UUID:       6D717527-2B2C-8229-B1DA-AF94C0E1B6D4

Fri Dec  4 15:52:59 2015


*** Panic Report ***
panic(cpu 0 caller 0xffffff80003d6bba): Kernel trap at 0xffffff7f810bc229, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000911d000, CR4: 0x00000000001627e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff81a3ae82a0, RDX: 0x0000000000000020
RSP: 0xffffff81ef462c70, RBP: 0xffffff81ef462cd0, RSI: 0x0000000003000000, RDI: 0xffffff81a3ae8008
R8:  0x0000000000000004, R9:  0xffffff81ef462bf4, R10: 0x0000000000000000, R11: 0xffffff7f8141b656
R12: 0x0000000000000000, R13: 0xffffff8027153008, R14: 0x0000000000000000, R15: 0x0000000000000464
RFL: 0x0000000000010246, RIP: 0xffffff7f810bc229, CS:  0x0000000000000008, SS:  0x0000000000000000
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0


Backtrace (CPU 0), Frame : Return Address
0xffffff81ef462900 : 0xffffff80002e5307 
0xffffff81ef462980 : 0xffffff80003d6bba 
0xffffff81ef462b60 : 0xffffff80003f4313 
0xffffff81ef462b80 : 0xffffff7f810bc229 
0xffffff81ef462cd0 : 0xffffff7f810bc398 
0xffffff81ef462d30 : 0xffffff7f8116c633 
0xffffff81ef462ec0 : 0xffffff7f8116bc55 
0xffffff81ef462f10 : 0xffffff7f81177e78 
0xffffff81ef462ff0 : 0xffffff7f8116ee58 
0xffffff81ef463010 : 0xffffff7f810e78b8 
0xffffff81ef463050 : 0xffffff7f810e6d79 
0xffffff81ef4630f0 : 0xffffff7f810d86cd 
0xffffff81ef4631a0 : 0xffffff7f81101e4d 
0xffffff81ef4633a0 : 0xffffff7f81102f89 
0xffffff81ef463480 : 0xffffff7f81296163 
0xffffff81ef463f00 : 0xffffff800031965a 
0xffffff81ef463fb0 : 0xffffff80003d15d7 
      Kernel Extensions in backtrace:
         com.apple.nvidia.driver.NVDAResman(10.0.6)[E177026A-B6F5-30AB-BF87-8ADC4D102278]@0xffffff7f810a6000->0xffffff7f81333fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[8E5F549E-0055-3C0E-93F8-E872A048E31B]@0xffffff7f80b2d000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[814A7F4B-03EF-384A-B205-9840F0594421]@0xffffff7f81090000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0xffffff7f81049000
            dependency: com.apple.AppleGraphicsDeviceControl(3.11.33b1)[2BA0BB49-9DFD-3851-984F-8816AE3A1964]@0xffffff7f810a0000


BSD process name corresponding to current thread: kernel_task
Boot args: dart=0 


Mac OS version:
15B42


Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
__HIB  text base: 0xffffff8000100000
System model name: MacPro3,1 (Mac-F42C88C8)


System uptime in nanoseconds: 10972451651
last loaded kext at 7198399342: com.apple.driver.AppleTyMCEDriver    1.0.2d2 (addr 0xffffff7f82160000, size 49152)
loaded kexts:
com.Cycling74.driver.Soundflower    1.6.6
org.hwsensors.driver.GPUSensors    1394
com.insanelymac.driver.AppleIntelE1000e    3.2.4
org.hwsensors.driver.LPCSensors    1394
org.hwsensors.driver.ACPISensors    1394
org.hwsensors.driver.CPUSensors    1394
org.netkas.driver.FakeSMC    1394
com.apple.driver.AppleTyMCEDriver    1.0.2d2
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleGraphicsDevicePolicy    3.7.7
com.apple.driver.AppleHDAHardwareConfigDriver    272.50.31
com.apple.driver.AppleHDA    272.50.31
com.apple.driver.AudioAUUC    1.70
com.apple.driver.AppleUpstreamUserClient    3.6.1
com.apple.driver.pmtelemetry    1
com.apple.driver.AppleMCCSControl    1.2.13
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.driver.AppleIntelHD5000Graphics    10.1.0
com.apple.driver.AppleOSXWatchdog    1
com.apple.iokit.IOBluetoothSerialManager    4.4.2f1
com.apple.GeForce    10.0.6
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.4.2f1
com.apple.driver.AppleHV    1
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleIntelFramebufferAzul    10.1.0
com.apple.driver.Apple16X50ACPI    3.2
com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
com.apple.nvidia.NVDAStartup    10.0.6
com.apple.driver.AppleFIVRDriver    4.1.0
com.apple.iokit.IOAHCIBlockStorage    2.8.0
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
com.apple.BootCache    37
com.apple.driver.usb.AppleUSBEHCIPCI    1.0.1
com.apple.driver.AppleAHCIPort    3.1.5
com.apple.driver.AppleACPIButtons    4.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleAPIC    1.7
com.apple.nke.applicationfirewall    163
com.apple.security.quarantine    3
com.apple.security.TMSafetyNet    8
com.apple.kext.triggers    1.0
com.apple.driver.AppleGraphicsControl    3.11.33b1
com.apple.driver.DspFuncLib    272.50.31
com.apple.kext.OSvKernDSPLib    525
com.apple.driver.AppleSMBusController    1.0.14d1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.iokit.IOSurface    108.0.1
com.apple.nvidia.driver.NVDAGK100Hal    10.0.6
com.apple.nvidia.driver.NVDAResman    10.0.6
com.apple.driver.CoreCaptureResponder    1
com.apple.driver.corecapture    1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.4.2f1
com.apple.iokit.IOBluetoothFamily    4.4.2f1
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleSMBusPCI    1.0.14d1
com.apple.driver.AppleHDAController    272.50.31
com.apple.iokit.IOHDAFamily    272.50.31
com.apple.iokit.IOAudioFamily    204.1
com.apple.vecLib.kext    1.2.0
com.apple.driver.AppleSMC    3.1.9
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    6.0.0d7
com.apple.AppleGraphicsDeviceControl    3.11.33b1
com.apple.iokit.IOAcceleratorFamily2    203.10
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.Apple16X50Serial    3.2
com.apple.iokit.IOSerialFamily    11
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.7
com.apple.driver.AppleUSBHIDMouse    185.3
com.apple.iokit.IOUSBHIDDriver    900.4.1
com.apple.driver.AppleHIDMouse    185.3
com.apple.driver.AppleHIDKeyboard    181
com.apple.driver.usb.IOUSBHostHIDDevice    1.0.1
com.apple.driver.usb.AppleUSBHostCompositeDevice    1.0.1
com.apple.driver.usb.AppleUSBHub    1.0.1
com.apple.driver.AppleXsanScheme    3
com.apple.driver.usb.AppleUSBEHCI    1.0.1
com.apple.iokit.IOUSBFamily    900.4.1
com.apple.iokit.IOAHCIFamily    2.8.0
com.apple.iokit.IONetworkingFamily    3.2
com.apple.driver.usb.AppleUSBXHCIPCI    1.0.1
com.apple.driver.usb.AppleUSBXHCI    1.0.1
com.apple.iokit.IOUSBHostFamily    1.0.1
com.apple.driver.AppleUSBHostMergeProperties    1.0.1
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.DiskImages    415
com.apple.iokit.IOStorageFamily    2.1
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    4.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0
com.apple.kec.Libm    1
Model: MacPro3,1, BootROM MP31.006C.B05, 4 processors, Intel Core i5, 3.3 GHz, 16 GB, SMC 1.25f4
Graphics: Intel HD Graphics 4600, Intel HD Graphics 4600, Built-In
Graphics: NVIDIA Chip Model, NVIDIA Chip Model, PCIe, 2048 MB
Memory Module: DIMM3, 8 GB, DDR3, 1333 MHz, Crucial Technology, BLT8G3D1608DT1TX0.
Memory Module: DIMM4, 8 GB, DDR3, 1333 MHz, Crucial Technology, BLT8G3D1608DT1TX0.
Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Samsung SSD 850 EVO 120GB, 120.03 GB
Serial ATA Device: ST3000DM001-1ER166, 3 TB
Serial ATA Device: Samsung SSD 850 EVO 120GB, 120.03 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: USB 3.0 Bus
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: BCM20702A0
Thunderbolt Bus:
 
Build 1
GA-Z97X-UD3H |  i5 4590 |  GT 740 SC
So that's a problem with the OS X Nvidia driver. It's well-known that some GT 740 models don't play well with the OS X driver. You should boot with nv_disable=1, install the Nvidia Web drivers, and then switch to booting with nvda_drv=1 and it should resolve the panic.
 
Jeepers
GA-H87N-WIFI |  i7 4790S |  GeForce GT 740
[SOLVED] Boot Loop: Your computer restarted because of a problem...

ammulder said:
So that's a problem with the OS X Nvidia driver. It's well-known that some GT 740 models don't play well with the OS X driver. You should boot with nv_disable=1, install the Nvidia Web drivers, and then switch to booting with nvda_drv=1 and it should resolve the panic.
Click to expand...

Excellent! Solved my problem!

Thank you!
 
Build 1
GA-Z97X-UD3H |  i5 4590 |  GT 740 SC
I'm having this issue with a GT 740 as well. I'm going to give this a try tonight and see how it goes. Thanks for all the info in this thread guys.
 
Also having the same problem, but with the gt 640.

Update:
Got in with nv_disable=1 so I could install the drivers. It was difficult because the screen was so glitchy I guess because it was confused on the drivers maybe. But the good news is that it worked! :lol::thumbup:
 
Hackintosh_Air
GA-Z87MX-D3H |  i3 4360 |  GeForce GT 640
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