I have one of these and think
@RehabMan is correct. It's more than likely an antenna problem.
Of the three aerial inputs on the card none are marked for what they are - at least as far as I can see.
I found that the supplied aerials were pretty much useless, generic types, so I bought a Gigabyte external, magnetic aerial that has two feeds (it's supplied by them with their own Intel chipped card). With this on my desktop I then swapped the cables between the antenna sockets to get the best signal. My case is metal and below the height of the home router. In the end the 2.4ghz radio and BlueTooth needed the extensions. (For the third socket I found a spare, extra-large aerial in my parts box and used that.)
If it helps anyone, here are the aerial pin-outs for the BCM943602CS card:
View attachment 249106