- Joined
- Sep 26, 2013
- Messages
- 256
- Motherboard
- Asus TUF Gaming Z790 PLUS WIFI DDR5
- CPU
- i7-13700KF
- Graphics
- RX 570
- Mac
Is there any option for ethernet something to change in config.plist in order to fix my issue where a software online activation is not possible. ecause of security reasons.
There is something wrong with the ethernet on this build but I have no idea what to do.
I got response from developer support like this:
There usually is a security error 5 message that involves SINE not being able to read the mac address, but in this case we are not even getting an error message so I cannot tell if that is the issue.
What happened with the other customer in a similar situation is that he had a damaged ethernet component. Since MAC uses the information on this ethernet component (not sure of the technicalities), SINE was not able to connect. I see the ethernet component is also referenced on the VI control thread, but that involved the security error message which we are not getting here.
There is something wrong with the ethernet on this build but I have no idea what to do.
I got response from developer support like this:
There usually is a security error 5 message that involves SINE not being able to read the mac address, but in this case we are not even getting an error message so I cannot tell if that is the issue.
What happened with the other customer in a similar situation is that he had a damaged ethernet component. Since MAC uses the information on this ethernet component (not sure of the technicalities), SINE was not able to connect. I see the ethernet component is also referenced on the VI control thread, but that involved the security error message which we are not getting here.