Mad Catz R.A.T. 3 - Mouse needs to be unplugged and replugged for the driver to recognize it

[rmnbhm]

Hello Tonymac community,

I hope this question hasn't been answered before, but I couldn't find anything the like, so I'm gonna ask away: I recently bought a Mad Catz R.A.T. 3 mouse. For this mouse Mad Catz offers OS X software which lets you configure the buttons, adjust the DPI settings and so on. You can save your settings in a profile. So far so good.

Now everytime I boot up the mouse software doesn't recognize the mouse and therefore won't load my profile. I have to unplug and replug the mouse manually for the software to see my device.

Could this have to do with my Mac being a hackintosh and somehow having bugged USB connections? I cannot explain it in any way. All the USB ports seem to work just fine (for example OS X has no problem detecting external drives on bootup even if I don't unplug and replug them). And once the mouse is plugged in again everything works as it should, too.

Any ideas on how to fix this?

Cheers,
rmn

/edit:
This is the console log, don't know what to make of it...

20.12.14 14:00:12,669 MadCatzSmartTechnology[259]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:00:13,258 MadCatzSmartTechnology[259]: Could not find image named 'device'.
20.12.14 14:18:57,422 loginwindow[65]: ERROR | OpenItemAtURL | Login items - LSOpenApplication returned error -600, url=/Library/PrivilegedHelperTools/MadCatzSmartTechnology.app
20.12.14 14:18:57,422 loginwindow[65]: ERROR | LaunchItemsInSharedFileListRef | Unable to lauch startup item: file:///Library/PrivilegedHelperTools/MadCatzSmartTechnology.app/
20.12.14 14:18:58,100 MadCatzSmartTechnology[258]: Could not find image named 'device'.
20.12.14 14:19:21,109 MadCatzSmartTechnology[258]: device removal detected - closing driver connection
20.12.14 14:19:23,000 kernel[0]: com_MadCatz_driver_CyborgRAT[0xffffff8010af2200]::start()
20.12.14 14:19:23,764 MadCatzSmartTechnology[258]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Library/Application Support/Smart Technology/Devices/CyborgRAT.bundle/Contents/Resources/Default-rat3.pr0
20.12.14 14:19:23,792 MadCatzSmartTechnology[258]: activating shift state Mode 1
20.12.14 14:19:36,169 MadCatzSmartTechnology[258]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:19:36,179 MadCatzSmartTechnology[258]: activating shift state Mode 1
20.12.14 14:20:23,000 kernel[0]: considerRebuildOfPrelinkedKernel com.madcatz.driver.CyborgRAT triggered rebuild
20.12.14 14:22:14,816 MadCatzSmartTechnology[254]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:22:15,389 MadCatzSmartTechnology[254]: Could not find image named 'device'.
20.12.14 14:23:24,320 MadCatzSmartTechnology[252]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:23:24,563 MadCatzSmartTechnology[252]: Could not find image named 'device'.

 

[Bob_the_Tomato]

I use a R.A.T. 7 mouse and it is finicky about which USB port I use. But I had USB problems anyway, several USB port would go on/off three or four times before settling down.

I discovered a problem USB header on the MB and quit using it (the header) and things have settled down for me.

Also, I dual boot (Win 8.1 / OSX Yosemite) but I only configure the mouse using the Windows utility because it contains many more options than the Mac software. The Mouse seems to remember most of those setting between OS changes.

 

[rmnbhm]

Thanks. Will try a different port when I get back from the holidays.

 

[rfarago]

I have a similar problem. The system boots up to the unibeast page and in order to initiate the boot I have to unplug and plug the old style mouse. but then the usb keyboard mouse will work when mavericks boots up.. I tried changing the bios but am wondering if I need to change it on the mac side ...

 

[rmnbhm]

Thanks. Will try a different port when I get back from the holidays.

Update: Didn't help.

 

[rfarago]

My workaround, until I fix it , is to never shut off the computer. If I leave it in sleep mode and the usb mouse and keyboard work.
I'll keep digging..

 

[Bob_the_Tomato]

Hello Tonymac community,

This is the console log, don't know what to make of it...

20.12.14 14:00:12,669 MadCatzSmartTechnology[259]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:00:13,258 MadCatzSmartTechnology[259]: Could not find image named 'device'.
20.12.14 14:18:57,422 loginwindow[65]: ERROR | OpenItemAtURL | Login items - LSOpenApplication returned error -600, url=/Library/PrivilegedHelperTools/MadCatzSmartTechnology.app
20.12.14 14:18:57,422 loginwindow[65]: ERROR | LaunchItemsInSharedFileListRef | Unable to lauch startup item: file:///Library/PrivilegedHelperTools/MadCatzSmartTechnology.app/
20.12.14 14:18:58,100 MadCatzSmartTechnology[258]: Could not find image named 'device'.
20.12.14 14:19:21,109 MadCatzSmartTechnology[258]: device removal detected - closing driver connection
20.12.14 14:19:23,000 kernel[0]: com_MadCatz_driver_CyborgRAT[0xffffff8010af2200]::start()
20.12.14 14:19:23,764 MadCatzSmartTechnology[258]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Library/Application Support/Smart Technology/Devices/CyborgRAT.bundle/Contents/Resources/Default-rat3.pr0
20.12.14 14:19:23,792 MadCatzSmartTechnology[258]: activating shift state Mode 1
20.12.14 14:19:36,169 MadCatzSmartTechnology[258]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:19:36,179 MadCatzSmartTechnology[258]: activating shift state Mode 1
20.12.14 14:20:23,000 kernel[0]: considerRebuildOfPrelinkedKernel com.madcatz.driver.CyborgRAT triggered rebuild
20.12.14 14:22:14,816 MadCatzSmartTechnology[254]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:22:15,389 MadCatzSmartTechnology[254]: Could not find image named 'device'.
20.12.14 14:23:24,320 MadCatzSmartTechnology[252]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:23:24,563 MadCatzSmartTechnology[252]: Could not find image named 'device'.

I thought I'd give this Console listing a recheck...
First, my Mad Catz Editor is NOT loaded at every boot. There is NO need to put it into the log-in items in your "Users & Groups" Control Panel. That was is happening with THIS ERROR:

20.12.14 14:18:57,422 loginwindow[65]: ERROR | OpenItemAtURL | Login items - LSOpenApplication returned error -600, url=/Library/PrivilegedHelperTools/MadCatzSmartTechnology.app

Since it couldn't load that app it couldn't locate the data it needed here:

20.12.14 14:18:58,100 MadCatzSmartTechnology[258]: Could not find image named 'device'.
20.12.14 14:19:21,109 MadCatzSmartTechnology[258]: device removal detected - closing driver connection

So it closed the connection.


THEN it begins to load the DRIVER (not the EDITOR):

20.12.14 14:19:23,000 kernel[0]: com_MadCatz_driver_CyborgRAT[0xffffff8010af2200]::start()
20.12.14 14:19:23,764 MadCatzSmartTechnology[258]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Library/Application Support/Smart Technology/Devices/CyborgRAT.bundle/Contents/Resources/Default-rat3.pr0
20.12.14 14:19:23,792 MadCatzSmartTechnology[258]: activating shift state Mode 1
20.12.14 14:19:36,169 MadCatzSmartTechnology[258]: -[MCProfile initFromFile:forDevice:withDelegate:] Loading profile at: /Users/.../Library/Application Support/Smart Technology/RAT/OSX1.pr0
20.12.14 14:19:36,179 MadCatzSmartTechnology[258]: activating shift state Mode 1

The driver gets it data from the "/Library/Application Support..." line, and loads the Default-rat3.pr0 profile.
But then for some reason it then loads a different profile from the Users library - OSX1.pr0.

OSX recognizes that something might be wrong and tells the system to trigger a "rebuild" of the kernel cache.

20.12.14 14:20:23,000 kernel[0]: considerRebuildOfPrelinkedKernel com.madcatz.driver.CyborgRAT triggered rebuild

Bottom line, download the latest driver and editor. UNLOAD/DELETE the older one and then reinstall with admin level privileges.

My Editor is at version 1.1.59, my CyborgRAT.kex in the S/L/E folder is at 1.0.69 and the Driver (shown in the RAT Control Panel is at 1.1.69

Good Luck
/Bob

 

[rmnbhm]

Wow, thanks for taking the time to dig through that log. Will test your solution and get back to you.

 

[rmnbhm]

Wow, thanks for taking the time to dig through that log. Will test your solution and get back to you.

So i tried my best to rid the software of my drive (uninstall plus manual deletion of some files), but nothing has changed since the re-installation.

 

[Bob_the_Tomato]

What are your current versions?

It is still possible that you have a USB issue.