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Bluetooth not available on wake

Joined
Jan 25, 2019
Messages
22
Motherboard
ASUS Q405UA
CPU
i5-8250U
Graphics
UHD 620
Mac
MacBook Pro
Mobile Phone
Android
I was referred here by the Moderator toleda in the Broadcom WiFi/Bluetooth [Guide]. The zip file includes all troubleshooting files requested under that thread.

Bluetooth is usually recognized on boot, the IORegistry is normal and so is bluetooth behavior. However, after closed lid sleep and on battery power (haven't noticed this when plugged in):

  1. the bluetooth shows 'Not available' and
  2. the IORegistry sometimes shows a double connection under USB (but not indicated in attached ioreg file)
  3. System Report/USB shows a double entry for the Bluetooth/Wifi card
  4. IORegistry shows Bluetooth no longer recognized under IOService:/AppleACPIPlatformExpert/... (See Screenshot)
  5. Often a few minutes after waking up with the 'Bluetooth not available', the laptop reboots and has the following error report:

Stackshot Reason: Wake transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOUSBHostFamily. Thread 0x7020e.
Failure code:: 0x00000008 00000027

================================================================
Date/Time: 2019-02-27 09:42:14 -0500
OS Version: ??? ??? (Build ???)
Architecture: x86_64
Report Version: 27

Data Source: Stackshots
Shared Cache: 0x1aeb2000 8798E474-11E5-3989-B240-A14773E6B050

Event: Sleep Wake Failure
Duration: 0.00s
Steps: 1

Boot args: darkwake=0 kext-dev-mode=1 nv_disable=1 bpr_probedelay=200 bpr_initialdelay=400 bpr_postresetdelay=400

Time Awake Since Boot: 2800s
 

Attachments

Feartech

Moderator
Joined
Aug 3, 2013
Messages
17,850
Motherboard
Asus N752VX-OpenCore
CPU
i7-6700HQ / HM170
Graphics
HD 530 1920 x 1080
Mac
iMac
Mobile Phone
iOS
I was referred here by the Moderator toleda in the Broadcom WiFi/Bluetooth [Guide]. The zip file includes all troubleshooting files requested under that thread.

Bluetooth is usually recognized on boot, the IORegistry is normal and so is bluetooth behavior. However, after closed lid sleep and on battery power (haven't noticed this when plugged in):

  1. the bluetooth shows 'Not available' and
  2. the IORegistry sometimes shows a double connection under USB (but not indicated in attached ioreg file)
  3. System Report/USB shows a double entry for the Bluetooth/Wifi card
  4. IORegistry shows Bluetooth no longer recognized under IOService:/AppleACPIPlatformExpert/... (See Screenshot)
  5. Often a few minutes after waking up with the 'Bluetooth not available', the laptop reboots and has the following error report:
Stackshot Reason: Wake transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOUSBHostFamily. Thread 0x7020e.
Failure code:: 0x00000008 00000027

================================================================
Date/Time: 2019-02-27 09:42:14 -0500
OS Version: ??? ??? (Build ???)
Architecture: x86_64
Report Version: 27

Data Source: Stackshots
Shared Cache: 0x1aeb2000 8798E474-11E5-3989-B240-A14773E6B050

Event: Sleep Wake Failure
Duration: 0.00s
Steps: 1

Boot args: darkwake=0 kext-dev-mode=1 nv_disable=1 bpr_probedelay=200 bpr_initialdelay=400 bpr_postresetdelay=400

Time Awake Since Boot: 2800s
Use this tool and upload your problem reporting files:
 
Joined
Jan 25, 2019
Messages
22
Motherboard
ASUS Q405UA
CPU
i5-8250U
Graphics
UHD 620
Mac
MacBook Pro
Mobile Phone
Android
Use this tool and upload your problem reporting files:
Here it is. I hope the combination of this zip (which does not show the post-closed lid wake behavior) and the previous one will help diagnose what's going on.

Thanks!
 

Attachments

RehabMan

Moderator
Joined
May 3, 2012
Messages
188,949
Motherboard
Intel DH67BL
CPU
i7-2600K
Graphics
HD 3000
Mac
MacBook Air
Mobile Phone
iOS
I was referred here by the Moderator toleda in the Broadcom WiFi/Bluetooth [Guide]. The zip file includes all troubleshooting files requested under that thread.

Bluetooth is usually recognized on boot, the IORegistry is normal and so is bluetooth behavior. However, after closed lid sleep and on battery power (haven't noticed this when plugged in):

  1. the bluetooth shows 'Not available' and
  2. the IORegistry sometimes shows a double connection under USB (but not indicated in attached ioreg file)
  3. System Report/USB shows a double entry for the Bluetooth/Wifi card
  4. IORegistry shows Bluetooth no longer recognized under IOService:/AppleACPIPlatformExpert/... (See Screenshot)
  5. Often a few minutes after waking up with the 'Bluetooth not available', the laptop reboots and has the following error report:

Stackshot Reason: Wake transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOUSBHostFamily. Thread 0x7020e.
Failure code:: 0x00000008 00000027

================================================================
Date/Time: 2019-02-27 09:42:14 -0500
OS Version: ??? ??? (Build ???)
Architecture: x86_64
Report Version: 27

Data Source: Stackshots
Shared Cache: 0x1aeb2000 8798E474-11E5-3989-B240-A14773E6B050

Event: Sleep Wake Failure
Duration: 0.00s
Steps: 1

Boot args: darkwake=0 kext-dev-mode=1 nv_disable=1 bpr_probedelay=200 bpr_initialdelay=400 bpr_postresetdelay=400

Time Awake Since Boot: 2800s
Refer to BrcmPatchRAM README on github for kernel flags which may help.
 
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