kgp
Retired
- Joined
- May 30, 2014
- Messages
- 6,743
- Motherboard
- ASUS WS X299 Sage 10G
- CPU
- i9-7980XE
- Graphics
- Vega 64
- Mac
- Mobile Phone
Further deceiving news from ASUS US.... :
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Hi,
may i ask what is the actual status of my originating and still open request?
You promised to find a solution for the following issues:
1.) Actually no support of C3 States for i9 processors.
2.) Implementation of manual MSR Lock/Unlock in BIOS
3.) System Reboots and Freezes with CPU Core Ratio set to "sync all cores"
4.) CPU power consumption sensor data erroneous.
Point 3) and 4.) I already solved myself:
ad 3.)
Note that with CPU Core Ratio set to "Sync All Cores", the AVX Instruction Core Ratio Negative Offset must be set to "3" and the AVX-512 Instruction Core Ratio Negative Offset must be set to "2". Without the correct core ratio offsets, your system might become unstable with CPU Core Ratio set to "Sync All Cores"!
ad 4.)
For the proper display of the CPU Power Consumption in e.g. the Intel(R) Power Gadget, it is absolutely mandatory to enable both /AI Tweaker/CPU SVID Support/ and /Advanced/CPU Configuration/CPU Power Management Configuration/Enhanced Intel Speed Step Technology (EIST).
Point 1.) and 2.) above still remain without solution.
In the meanwhile I further detected the following bugs/errors:
5.) Your microcodes automatically assign too high CPU core voltage to the Skylake-X processor, i.e. >1.2V while the letter processors perfectly work with 1.12V under max. load conditions (all cores @ 4.4.Ghz)! A reduction of the CPU core voltage to 1.12V significantly lowers the CPU core temperatures at equal or even improved CPU performance!
6.) BIOS fix for Intel Skylake-X SKZ7 bug yet missing! see: https://www.intel.com/content/www/us/en/products/processors/core/6th-gen-x-series-spec-update.html
Short Loops Which Use AH/BH/CH/DH Registers May Cause Unpredictable System Behaviour
Under complex micro-architectural conditions, short loops of less than 64 instructions that use AH, BH, CH or DH registers as well as their corresponding wider register (e.g. RAX, EAX or AX for AH) may cause unpredictable system behavior. This can only happen when both logical processors on the same physical processor are active.
All Studio Audio Software Solutions like LOGIC PRO currently show exactly the SKZ-bug issue! Instead of increasing the CPU frequency with increasing number of synth tracks in use, the CPU frequency falls well below the defined CPU IDLE frequency of 1.2 GHz as soon one executes LOGIC PRO.
This is an absolute NO-GO which ASAP requires a SOLUTION.
Please reply on this e-mail as soon as possible! I am desperately waiting on your reply and status update on my case already for several weeks!
Many thanks in advance.
KGP
--------------
Hello KGP,
Thank you for contacting ASUS product support, my name is xxx..
I am grateful for your time and patience as we go through the process of resolving your concern. I have engaged our support staff and we were able to come up with the best course of action given your case.
Please use the latest BIOS Version 1004 and see if the new BIOS solves the issue your facing.
Don't hesitate to let me know if I may be of additional assistance. Thank you for choosing ASUS. Your case number is:N180125170.
Regards,
xxx
ASUS Product Support
--------------
Hello xxx,
I am using BIOS Version 1004 for weeks.
It does not solve any of my described issues!
I am really desperately waiting for adequate solutions yet to be implemented at your side, which are indeed urgently required, not only by myself but by thousands of users!
The Intel SKZ7 bug fix certainly should have highest priority within the remaining issues that I listed in my previous e-mail! Please implement the respective microcodes.
Please do not further ignore my requests but finally act!
Kind regards,
KGP
-------------
--------------
Hi,
may i ask what is the actual status of my originating and still open request?
You promised to find a solution for the following issues:
1.) Actually no support of C3 States for i9 processors.
2.) Implementation of manual MSR Lock/Unlock in BIOS
3.) System Reboots and Freezes with CPU Core Ratio set to "sync all cores"
4.) CPU power consumption sensor data erroneous.
Point 3) and 4.) I already solved myself:
ad 3.)
Note that with CPU Core Ratio set to "Sync All Cores", the AVX Instruction Core Ratio Negative Offset must be set to "3" and the AVX-512 Instruction Core Ratio Negative Offset must be set to "2". Without the correct core ratio offsets, your system might become unstable with CPU Core Ratio set to "Sync All Cores"!
ad 4.)
For the proper display of the CPU Power Consumption in e.g. the Intel(R) Power Gadget, it is absolutely mandatory to enable both /AI Tweaker/CPU SVID Support/ and /Advanced/CPU Configuration/CPU Power Management Configuration/Enhanced Intel Speed Step Technology (EIST).
Point 1.) and 2.) above still remain without solution.
In the meanwhile I further detected the following bugs/errors:
5.) Your microcodes automatically assign too high CPU core voltage to the Skylake-X processor, i.e. >1.2V while the letter processors perfectly work with 1.12V under max. load conditions (all cores @ 4.4.Ghz)! A reduction of the CPU core voltage to 1.12V significantly lowers the CPU core temperatures at equal or even improved CPU performance!
6.) BIOS fix for Intel Skylake-X SKZ7 bug yet missing! see: https://www.intel.com/content/www/us/en/products/processors/core/6th-gen-x-series-spec-update.html
Short Loops Which Use AH/BH/CH/DH Registers May Cause Unpredictable System Behaviour
Under complex micro-architectural conditions, short loops of less than 64 instructions that use AH, BH, CH or DH registers as well as their corresponding wider register (e.g. RAX, EAX or AX for AH) may cause unpredictable system behavior. This can only happen when both logical processors on the same physical processor are active.
All Studio Audio Software Solutions like LOGIC PRO currently show exactly the SKZ-bug issue! Instead of increasing the CPU frequency with increasing number of synth tracks in use, the CPU frequency falls well below the defined CPU IDLE frequency of 1.2 GHz as soon one executes LOGIC PRO.
This is an absolute NO-GO which ASAP requires a SOLUTION.
Please reply on this e-mail as soon as possible! I am desperately waiting on your reply and status update on my case already for several weeks!
Many thanks in advance.
KGP
--------------
Hello KGP,
Thank you for contacting ASUS product support, my name is xxx..
I am grateful for your time and patience as we go through the process of resolving your concern. I have engaged our support staff and we were able to come up with the best course of action given your case.
Please use the latest BIOS Version 1004 and see if the new BIOS solves the issue your facing.
Don't hesitate to let me know if I may be of additional assistance. Thank you for choosing ASUS. Your case number is:N180125170.
Regards,
xxx
ASUS Product Support
--------------
Hello xxx,
I am using BIOS Version 1004 for weeks.
It does not solve any of my described issues!
I am really desperately waiting for adequate solutions yet to be implemented at your side, which are indeed urgently required, not only by myself but by thousands of users!
The Intel SKZ7 bug fix certainly should have highest priority within the remaining issues that I listed in my previous e-mail! Please implement the respective microcodes.
Please do not further ignore my requests but finally act!
Kind regards,
KGP
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