No "add printer" dialogue in El Capitan

[CyberWrek]

I've just upgraded my Hack system to El Capitan and mostly everything is good, except I cannot add a printer. ANY printer. I go to System Preferences -> Printers & Scanners, go to click on the +, but nothing happens. I've even tried adding a printer from Word. No luck.

Please help! I have reports that need printing and no options to print.

 

[VioletDragon]

I've just upgraded my Hack system to El Capitan and mostly everything is good, except I cannot add a printer. ANY printer. I go to System Preferences -> Printers & Scanners, go to click on the +, but nothing happens. I've even tried adding a printer from Word. No luck.

Please help! I have reports that need printing and no options to print.

Is your printer connected to WIFI? Mine comes up like this.

 

[CyberWrek]

Hi VioletDragon,

No, it's connected via USB and actually a shared printer. When I was using Yosemite, it worked perfectly through my PC upstairs. The moment I switched to El Capitan, I could no longer add a printer. I even brought the printer down to my Hackintosh and plugged it directly into the computer. No change.

The problem is that, in the Printers & Scanners window, no printers show up. So, logic would state that you click on the + symbol to add a printer. It isn't greyed-out, so it should work, but clicking on it doesn't bring up a dialogue window to choose a printer.

At this point, I will take anything, even a third party app, to force this computer to print something.

 

[VioletDragon]

Hi VioletDragon,

No, it's connected via USB and actually a shared printer. When I was using Yosemite, it worked perfectly through my PC upstairs. The moment I switched to El Capitan, I could no longer add a printer. I even brought the printer down to my Hackintosh and plugged it directly into the computer. No change.

The problem is that, in the Printers & Scanners window, no printers show up. So, logic would state that you click on the + symbol to add a printer. It isn't greyed-out, so it should work, but clicking on it doesn't bring up a dialogue window to choose a printer.

At this point, I will take anything, even a third party app, to force this computer to print something.

Try downloading drivers from manufacturers website see if that helps.

 

[CyberWrek]

Already done. Pretty much anything that could be done under normal circumstances has been done, short of erasing everything and starting from scratch... which is not much of an option. I was hoping this was a common problem with a simple solution, but the best I've found are people whose printers don't show up when they click on the + symbol. Mine just doesn't open to give me that choice.

I'm now hoping that it's something to do with how I set up Multibeast or configured Clover.

 

[CyberWrek]

Any other ideas? I'm tapped out and can't find anyone else online who has encountered this issue.

 

[BreBo]

Did you try to reset the printing system?

 

[P1LGRIM]

Do not cross post or create identical threads in multiple forums. Duplicate threads will be deleted

 

[Ladislav]

I am having the same problem.
El Capitan 10.11.5

after clicking the + sign to add printer I don't receive the add printer dialog box.
I tried to reset the mac printing system as instructed on apple website:https://support.apple.com/en-us/HT203343
No luck.
Workaround which I used was in firefox (any other program should do the same) I clicked file/ print and under the drop-down menu for printer I selected nearby printers and added the network printer I needed.
Not sure if this is going to help with USB printer.

 

[kiiroaka]

... it's connected via USB and actually a shared printer. When I was using Yosemite, it worked perfectly through my PC upstairs. The moment I switched to El Capitan, I could no longer add a printer. I even brought the printer down to my Hackintosh and plugged it directly into the computer. No change.

https://support.apple.com/kb/PH18710?locale=en_US ? Can you access the Win PC? "In the Finder, choose Go > “Connect to Server,” then click Browse."

Firewall TCP 445 open? If not, what settings in the Firewall will allow connection?