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hp elitebook has kernel panic when plug usb disk

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sundd

sundd

Joined
Aug 29, 2015
Messages
20
Motherboard
elitebook 9470m QM77
CPU
i7-3687u
Graphics
hd4000 1600X900
Mac
  1. 0
Classic Mac
  1. 0
Mobile Phone
  1. iOS
my os is 10.11.1，model is 9470m，did anyone have panic problem about usb？ it is not every time，but pretty frequent.

this is the log
*** Panic Report ***
panic[FONT=.PingFang SC](cpu 2 caller 0xffffff80003d6bba[FONT=.PingFang SC])[/FONT]: Kernel trap at 0xffffff800085d4f2[FONT=.PingFang SC],[/FONT] type 13=general protection[FONT=.PingFang SC],[/FONT] registers:[/FONT]
CR0: 0x000000008001003b[FONT=.PingFang SC], CR2: 0x0000000042812000[FONT=.PingFang SC],[/FONT] CR3: 0x00000000043db000[FONT=.PingFang SC],[/FONT] CR4: 0x00000000001627e0[/FONT]
RAX: 0xffffff8000000000[FONT=.PingFang SC], RBX: 0xffffff8011c01d30[FONT=.PingFang SC],[/FONT] RCX: 0x0000000000000000[FONT=.PingFang SC],[/FONT] RDX: 0x0000000000000000[/FONT]
RSP: 0xffffff910b9e3a50[FONT=.PingFang SC], RBP: 0xffffff910b9e3a70[FONT=.PingFang SC],[/FONT] RSI: 0xffffff7f80a5d90c[FONT=.PingFang SC],[/FONT] RDI: 0xffffff8011c01d30[/FONT]
R8: 0xffffff8011acf000[FONT=.PingFang SC], R9: 0xffffff8011b37790[FONT=.PingFang SC],[/FONT] R10: 0xffffff8011c01d30[FONT=.PingFang SC],[/FONT] R11: 0x0000000000000001[/FONT]
R12: 0x0000000000000003[FONT=.PingFang SC], R13: 0x0000000000000001[FONT=.PingFang SC],[/FONT] R14: 0xffffff801b844d00[FONT=.PingFang SC],[/FONT] R15: 0xffffff7f80a5d90b[/FONT]
RFL: 0x0000000000010286[FONT=.PingFang SC], RIP: 0xffffff800085d4f2[FONT=.PingFang SC],[/FONT] CS: 0x0000000000000008[FONT=.PingFang SC],[/FONT] SS: 0x0000000000000000[/FONT]
Fault CR2: 0x0000000042812000[FONT=.PingFang SC], Error code: 0x0000000000000000[FONT=.PingFang SC],[/FONT] Fault CPU: 0x2[FONT=.PingFang SC],[/FONT] PL: 0[/FONT]


Backtrace [FONT=.PingFang SC](CPU 2[FONT=.PingFang SC]),[/FONT] Frame : Return Address[/FONT]
0xffffff80e23addf0 : 0xffffff80002e5307
0xffffff80e23ade70 : 0xffffff80003d6bba
0xffffff80e23ae050 : 0xffffff80003f4313
0xffffff80e23ae070 : 0xffffff800085d4f2
0xffffff910b9e3a70 : 0xffffff8000888408
0xffffff910b9e3aa0 : 0xffffff7f80a5799b
0xffffff910b9e3af0 : 0xffffff7f80a523f1
0xffffff910b9e3b50 : 0xffffff7f80a512a5
0xffffff910b9e3c60 : 0xffffff7f80a51823
0xffffff910b9e3c90 : 0xffffff7f80a50e70
0xffffff910b9e3d10 : 0xffffff8000899f77
0xffffff910b9e3d30 : 0xffffff8000889c59
0xffffff910b9e3d70 : 0xffffff8000890093
0xffffff910b9e3da0 : 0xffffff80008900e9
0xffffff910b9e3de0 : 0xffffff8000899f77
0xffffff910b9e3e00 : 0xffffff8000889c59
0xffffff910b9e3e40 : 0xffffff8000890093
0xffffff910b9e3e70 : 0xffffff80008900e9
0xffffff910b9e3eb0 : 0xffffff7f82fdc3b0
0xffffff910b9e3ee0 : 0xffffff7f82fdade1
0xffffff910b9e3f00 : 0xffffff800031965a
0xffffff910b9e3fb0 : 0xffffff80003d15d7
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily[FONT=.PingFang SC](2.1[FONT=.PingFang SC])[/FONT][956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xffffff7f80a4d000->0xffffff7f80a7bfff[/FONT]
com.apple.iokit.IOSCSIBlockCommandsDevice[FONT=.PingFang SC](3.7.7[FONT=.PingFang SC])[/FONT][83CBB292-9DBE-380A-AC8D-9EA9429D5865]@0xffffff7f82fd8000->0xffffff7f82feefff[/FONT]
dependency: com.apple.iokit.IOStorageFamily[FONT=.PingFang SC](2.1[FONT=.PingFang SC])[/FONT][956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xffffff7f80a4d000[/FONT]
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily[FONT=.PingFang SC](3.7.7[FONT=.PingFang SC])[/FONT][69F7C794-75F7-396C-9169-8CF2FDD29037]@0xffffff7f80aea000[/FONT]


BSD process name corresponding to current thread: kernel_task
Boot args: -xcpm kext-dev-mode=1 dart=0 slide=0


Mac OS version:
15B42


Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015[FONT=.PingFang SC]; root:xnu-3247.10.11~1[FONT=.PingFang SC]/[/FONT]RELEASE_X86_64[/FONT]
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
__HIB text base: 0xffffff8000100000
System model name: MacBookAir5[FONT=.PingFang SC],2 [FONT=.PingFang SC]([/FONT]Mac-2E6FAB96566FE58C[FONT=.PingFang SC])[/FONT][/FONT]


System uptime in nanoseconds: 10929871927451
last loaded kext at 10928864600803: com.apple.iokit.SCSITaskUserClient 3.7.7 [FONT=.PingFang SC](addr 0xffffff7f82fef000[FONT=.PingFang SC],[/FONT] size 36864[FONT=.PingFang SC])[/FONT][/FONT]
last unloaded kext at 2318717378862: com.apple.driver.AppleUSBMergeNub 900.4.1 [FONT=.PingFang SC](addr 0xffffff7f82fab000[FONT=.PingFang SC],[/FONT] size 12288[FONT=.PingFang SC])[/FONT][/FONT]
loaded kexts:
com.intel.driver.EnergyDriver 2.0
com.darwin.driver.ACPIBacklight 3.0.1d2
org.rehabman.voodoo.driver.PS2Trackpad 1.8.16
org.rehabman.voodoo.driver.PS2Keyboard 1.8.16
org.rehabman.driver.FakePCIID 1.2.0
com.jmicron.driver.JMB38X 1.5.0
com.insanelymac.IntelMausiEthernet 2.0.0
org.rehabman.voodoo.driver.PS2Controller 1.8.16
org.rehabman.driver.AppleSmartBatteryManager 1.60
org.netkas.driver.FakeSMC 1655
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.ntfs 3.13
com.apple.driver.AGPM 110.20.21
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleHDA 999.69fc1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.1.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothFamily 4.4.2f1
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204.1
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IO80211Family 1101.24
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
 
sundd said:
my os is 10.11.1，model is 9470m，did anyone have panic problem about usb？ it is not every time，but pretty frequent.
Click to expand...

Download patchmatic: https://bitbucket.org/RehabMan/os-x-maciasl-patchmatic/downloads/RehabMan-patchmatic-2015-0107.zip
Extract the 'patchmatic' binary from the ZIP. Copy it to /usr/bin, such that you have the binary at /usr/bin/patchmatic.

In terminal,
Code: 
if [ -d ~/Downloads/RehabMan ]; then rm -R ~/Downloads/RehabMan; fi
mkdir ~/Downloads/RehabMan
cd ~/Downloads/RehabMan
patchmatic -extract

Note: It is easier if you use copy/paste instead of typing the commands manually.

Post contents of Downloads/RehabMan directory (as ZIP).

Also, post ioreg: http://www.tonymacx86.com/audio/58368-guide-how-make-copy-ioreg.html. Please, use the IORegistryExplorer v2.1 attached to the post! DO NOT reply with an ioreg from any other version of IORegistryExplorer.app.

And output from:
Code: 
kextstat|grep -y acpiplat
kextstat|grep -y appleintelcpu
kextstat|grep -y applelpc

Also, post EFI/Clover folder (press F4 at main Clover screen before collecting).

Also post output of:
Code: 
sudo touch /System/Library/Extensions && sudo kextcache -u /
 
I am sorry to reply late.
thanks for your answer, RehabMan.

RehabMan said:
Download patchmatic: https://bitbucket.org/RehabMan/os-x-maciasl-patchmatic/downloads/RehabMan-patchmatic-2015-0107.zip
Extract the 'patchmatic' binary from the ZIP. Copy it to /usr/bin, such that you have the binary at /usr/bin/patchmatic.

In terminal,
Code: 
if [ -d ~/Downloads/RehabMan ]; then rm -R ~/Downloads/RehabMan; fi
mkdir ~/Downloads/RehabMan
cd ~/Downloads/RehabMan
patchmatic -extract

Note: It is easier if you use copy/paste instead of typing the commands manually.

Post contents of Downloads/RehabMan directory (as ZIP).
Click to expand...
this is Downloads/RehabMan directory (as ZIP)
View attachment 163917

RehabMan said:
Also, post ioreg: http://www.tonymacx86.com/audio/58368-guide-how-make-copy-ioreg.html. Please, use the IORegistryExplorer v2.1 attached to the post! DO NOT reply with an ioreg from any other version of IORegistryExplorer.app.
Click to expand...
ioreg View attachment 163918

RehabMan said:
And output from:
Code: 
kextstat|grep -y acpiplat
kextstat|grep -y appleintelcpu
kextstat|grep -y applelpc
Click to expand...
this is my output, get nothing for second
Code: 
[FONT=Menlo]MacBook-Air:~ sundd$ kextstat|grep -y acpiplat[/FONT]
[FONT=Menlo]  13    2 0xffffff7f82f18000 0x66000    0x66000    com.apple.driver.AppleACPIPlatform (4.0) 295F7A91-2DF7-3FFE-9550-A0C1A6F9D575 <12 11 7 6 5 4 3 1>
[/FONT]
[FONT=Menlo]MacBook-Air:~ sundd$ kextstat|grep -y appleintelcpu[/FONT]
[FONT=Menlo]MacBook-Air:~ sundd$ kextstat|grep -y applelpc[/FONT]
[FONT=Menlo]  81    0 0xffffff7f82952000 0x3000     0x3000     com.apple.driver.AppleLPC (3.1) 0C90B22D-637B-3000-8C44-B7955D57E10A <79 12 5 4 3>[/FONT]

RehabMan said:
Also, post EFI/Clover folder (press F4 at main Clover screen before collecting).

Also post output of:
Code: 
sudo touch /System/Library/Extensions && sudo kextcache -u /
Click to expand...

this is my clover zipView attachment 163919

and this is the output
Code: 
[FONT=Menlo]MacBook-Air:~ sundd$ sudo touch /System/Library/Extensions && sudo kextcache -u /[/FONT]
[FONT=Menlo]Password:[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext VoodooPS2Trackpad.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext VoodooPS2Mouse.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext VoodooPS2Keyboard.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext VoodooPS2Controller.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext JMB38X.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext IOath3kfrmwr.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext IntelMausiEthernet.kext[/FONT]
[FONT=Menlo]kext file:///System/Library/Extensions/HSSDBlockStorage.kext/ is in hash exception list, allowing to load[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext FakeSMC.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext FakePCIID_BCM94352Z_as_BCM94360CS2.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext FakePCIID.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67030 0xFFFFFFFFFFFEFA2A for kext AppleHDAIDT.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext ACPIPoller.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext ACPIBatteryManager.kext[/FONT]
[FONT=Menlo]kext-dev-mode allowing invalid signature -67062 0xFFFFFFFFFFFEFA0A for kext ACPIBacklight.kext[/FONT]
 
ok, i will study it, thanks a lot.
 
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