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Dell 3437 can’t shutdown completely in sometimes

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Joined
Jun 9, 2016
Messages
16
Motherboard
Dell Inspiron 3437(Clover)
CPU
i5-4200U/HM76
Graphics
HD4400, 1366x768
Hi all,

There is something wrong with my Dell Inspiron 3437.
It can’t shutdown completely: the screen turn off and power led still on.

This occurs in the following scenes.

1. Watching some videos used Chrome Browser, quit Chrome Browser and shutdown computer.
2.Connect some Android devices with USB cable, use Android Debug Bridge to install some Apks. Disconnect the Android devices and shutdown computer.


In scene 1, the log from “pmset –g log” as follow:

Code:
Time stamp                Domain                Message                                                                     Duration    Delay
==========                ======                =======                                                                     ========    =====
UUID: (null)
2016-11-19 23:52:32 +0800 Start                 powerd process is started
2016-11-19 23:52:32 +0800                       Summary- [System: No Assertions] Using AC(Charge: 100)
2016-11-19 23:52:32 +0800 Assertions            Kernel Idle sleep preventers: IODisplayWrangler
2016-11-19 23:53:38 +0800 Assertions            PID 44(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds.power" 00:01:04  id:0x0xb00000132 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context80.preventuseridledisplaysleep" 00:02:18  id:0x0x500000155 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context80.preventuseridlesleep" 00:02:18  id:0x0x100000154 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context81.preventuseridledisplaysleep" 00:02:18  id:0x0x500000157 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context81.preventuseridlesleep" 00:02:18  id:0x0x100000156 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context82.preventuseridledisplaysleep" 00:02:18  id:0x0x500000159 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context82.preventuseridlesleep" 00:02:18  id:0x0x100000158 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context84.preventuseridledisplaysleep" 00:02:17  id:0x0x500000162 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context84.preventuseridlesleep" 00:02:17  id:0x0x100000161 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context85.preventuseridledisplaysleep" 00:02:17  id:0x0x500000164 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context85.preventuseridlesleep" 00:02:17  id:0x0x100000163 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context86.preventuseridledisplaysleep" 00:02:17  id:0x0x500000166 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context86.preventuseridlesleep" 00:02:17  id:0x0x100000165 [System: BGTask]
Sleep/Wakes since boot at 2016-11-19 23:52:32 +0800 :0   Dark Wake Count in this sleep cycle:0


The Hardware Detail of Dell Inspiron 3437:

- CPU: i5-4200U/HM76
- Graphics: HD4400, GT720M(discrete card, be disabled), 1366x768
- Ram: 8G DDR3 1600 MHz
- HDD: ST500LT012-1DG142 (500G)
- SSD: PLEXTOR PX-128M6S (128G, Mac OS Installed)
- Broadcom 4322(better OS X feature support)

The Clover and ioreg is attached.
Thank you very much.
 

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Last edited by a moderator:
Hi all,

There is something wrong with my Dell Inspiron 3437.
It can’t shutdown completely: the screen turn off and power led still on.

This occurs in the following scenes.

1. Watching some videos used Chrome Browser, quit Chrome Browser and shutdown computer.
2.Connect some Android devices with USB cable, use Android Debug Bridge to install some Apks. Disconnect the Android devices and shutdown computer.


In scene 1, the log from “pmset –g log” as follow:

Code:
Time stamp                Domain                Message                                                                     Duration    Delay
==========                ======                =======                                                                     ========    =====
UUID: (null)
2016-11-19 23:52:32 +0800 Start                 powerd process is started
2016-11-19 23:52:32 +0800                       Summary- [System: No Assertions] Using AC(Charge: 100)
2016-11-19 23:52:32 +0800 Assertions            Kernel Idle sleep preventers: IODisplayWrangler
2016-11-19 23:53:38 +0800 Assertions            PID 44(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds.power" 00:01:04  id:0x0xb00000132 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context80.preventuseridledisplaysleep" 00:02:18  id:0x0x500000155 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context80.preventuseridlesleep" 00:02:18  id:0x0x100000154 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context81.preventuseridledisplaysleep" 00:02:18  id:0x0x500000157 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context81.preventuseridlesleep" 00:02:18  id:0x0x100000156 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context82.preventuseridledisplaysleep" 00:02:18  id:0x0x500000159 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context82.preventuseridlesleep" 00:02:18  id:0x0x100000158 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context84.preventuseridledisplaysleep" 00:02:17  id:0x0x500000162 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context84.preventuseridlesleep" 00:02:17  id:0x0x100000161 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context85.preventuseridledisplaysleep" 00:02:17  id:0x0x500000164 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context85.preventuseridlesleep" 00:02:17  id:0x0x100000163 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleDisplaySleep "com.apple.audio.context86.preventuseridledisplaysleep" 00:02:17  id:0x0x500000166 [System: BGTask]
2016-11-19 23:54:57 +0800 Assertions            PID 301(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context86.preventuseridlesleep" 00:02:17  id:0x0x100000165 [System: BGTask]
Sleep/Wakes since boot at 2016-11-19 23:52:32 +0800 :0   Dark Wake Count in this sleep cycle:0


The Hardware Detail of Dell Inspiron 3437:

- CPU: i5-4200U/HM76
- Graphics: HD4400, GT720M(discrete card, be disabled), 1366x768
- Ram: 8G DDR3 1600 MHz
- HDD: ST500LT012-1DG142 (500G)
- SSD: PLEXTOR PX-128M6S (128G, Mac OS Installed)
- Broadcom 4322(better OS X feature support)

The Clover and ioreg is attached.
Thank you very much.

Why is HS05 marked internal (UsbConnector=255), but no device is connected?
 
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