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Sleep Problems on Asus UX310UQ

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Joined
Jul 20, 2017
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11
Motherboard
Asus UX310UQ
CPU
i5-6200U
Graphics
HD 520 / GTX 940MX, 1920x1080
Mobile Phone
  1. Android
Hello everyone,

this is my first post here.

I have some problems with my Asus UX310UQ running macOS 10.12.4.

I got a lot of things working already, but there are still some issues.

One of them is that I can't put the computer to sleep when closing the lid or choosing sleep from the apple menu (it stays on).
Another thing is that my bluetooth sometimes stops working while closing the lid.

I did attach my clover folder and IOReg.
 

Attachments

  • Archive.zip
    2.5 MB · Views: 113
Hello everyone,

this is my first post here.

I have some problems with my Asus UX310UQ running macOS 10.12.4.

I got a lot of things working already, but there are still some issues.

One of them is that I can't put the computer to sleep when closing the lid or choosing sleep from the apple menu (it stays on).
Another thing is that my bluetooth sometimes stops working while closing the lid.

I did attach my clover folder and IOReg.

Did you wait long enough?
Keep in mind sleep is delayed by 15-20 seconds.
 
Did you wait long enough?
Keep in mind sleep is delayed by 15-20 seconds.
Yes I did, I even left it for more than 10 minutes. I think there is something that is preventing it from going to sleep.
 
Yes I did, I even left it for more than 10 minutes. I think there is something that is preventing it from going to sleep.

Check assertions:
Code:
pmset -g assertions
 
Check assertions:
Code:
pmset -g assertions

Thats the output I get:
Code:
2017-07-24 18:32:45 +0100
Assertion status system-wide:
   BackgroundTask                 0
   ApplePushServiceTask           0
   UserIsActive                   1
   PreventUserIdleDisplaySleep    0
   PreventSystemSleep             0
   ExternalMedia                  0
   PreventUserIdleSystemSleep     0
   NetworkClientActive            0
Listed by owning process:
   pid 104(hidd): [0x000000a50009803f] 08:26:19 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4294968046.3"
    Timeout will fire in 10798 secs Action=TimeoutActionRelease
Kernel Assertions: 0x4=USB
   id=501  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14700000
   id=502  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14600000 owner=USB2.0 HD UVC WebCam
   id=503  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14100000 owner=USB OPTICAL MOUSE
   id=504  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14700000
Idle sleep preventers: IODisplayWrangler
 
Thats the output I get:
Code:
2017-07-24 18:32:45 +0100
Assertion status system-wide:
   BackgroundTask                 0
   ApplePushServiceTask           0
   UserIsActive                   1
   PreventUserIdleDisplaySleep    0
   PreventSystemSleep             0
   ExternalMedia                  0
   PreventUserIdleSystemSleep     0
   NetworkClientActive            0
Listed by owning process:
   pid 104(hidd): [0x000000a50009803f] 08:26:19 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4294968046.3"
    Timeout will fire in 10798 secs Action=TimeoutActionRelease
Kernel Assertions: 0x4=USB
   id=501  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14700000
   id=502  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14600000 owner=USB2.0 HD UVC WebCam
   id=503  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14100000 owner=USB OPTICAL MOUSE
   id=504  level=255 0x4=USB mod=01.01.70, 01:00 description=com.apple.usb.externaldevice.14700000
Idle sleep preventers: IODisplayWrangler

Read FAQ, "Problem Reporting"
https://www.tonymacx86.com/threads/faq-read-first-laptop-frequent-questions.164990/
 

Attachments

  • CLOVER.zip
    1.5 MB · Views: 102
  • IOReg.zip
    1,002.6 KB · Views: 108
  • kextcache.txt
    1.8 KB · Views: 185
  • kextstat.txt
    663 bytes · Views: 202
  • patchmatic.zip
    65.2 KB · Views: 98
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