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[solved] Unable to boot installer on Acer R5-571t, Stuck at "+++"

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josh.slark

josh.slark

Joined
Jul 8, 2018
Messages
5
Motherboard
Acer R5-571t
CPU
i5-6200u
Graphics
HD520
Mobile Phone
  1. iOS
I have been trying multiple ideas after checking google and the forums, but I have not been able to get past the row of "+++" while trying to boot the installer on my Acer laptop.

Based on the errors I have seen in past configurations, I suspect that my memory may be an issue as at various times I have had errors allocating the relocation block. My memory configuration is a non removable 4GB (Suspected Samsung) plus Hynix 4GB ram.

I have followed the guide for laptops to the letter in my latest iteration of ideas to try and attached my information below.

Thank you for any assistance.
 

Attachments

  • jM5n5WVpRIey5JJSC2YOCQ.jpg
    jM5n5WVpRIey5JJSC2YOCQ.jpg
    2.3 MB · Views: 68
  • CLOVER.zip
    2.1 MB · Views: 117
josh.slark said:
I have been trying multiple ideas after checking google and the forums, but I have not been able to get past the row of "+++" while trying to boot the installer on my Acer laptop.

Based on the errors I have seen in past configurations, I suspect that my memory may be an issue as at various times I have had errors allocating the relocation block. My memory configuration is a non removable 4GB (Suspected Samsung) plus Hynix 4GB ram.

I have followed the guide for laptops to the letter in my latest iteration of ideas to try and attached my information below.

Thank you for any assistance.
Click to expand...

Doesn't seem like Clover detected memory configuration matches reality (as you seem to imply 2x 4GB=total 8GB).
This is from your misc/preboot.log:
Code: 
0:101  0:001  === [ Get Smbios ] ========================================
0:106  0:004  Type 16 Index = 0
0:106  0:000  Total Memory Slots Count = 2
0:106  0:000  Type 17 Index = 0
0:106  0:000  SmbiosTable.Type17->Speed = 2133MHz
0:106  0:000  SmbiosTable.Type17->Size = 4096MB
0:106  0:000  SmbiosTable.Type17->Bank/Device = BANK 0 ChannelA-DIMM0
0:106  0:000  SmbiosTable.Type17->Vendor = Samsung
0:106  0:000  SmbiosTable.Type17->SerialNumber = 00000000
0:106  0:000  SmbiosTable.Type17->PartNumber = M471A5244BB0-CPB 
0:106  0:000  Type 17 Index = 1
0:106  0:000  Ignoring insane frequency value 0MHz
0:106  0:000  SmbiosTable.Type17->Speed = 0MHz
0:106  0:000  SmbiosTable.Type17->Size = 0MB
0:106  0:000  SmbiosTable.Type17->Bank/Device = BANK 1 ChannelA-DIMM1
0:106  0:000  SmbiosTable.Type17->Vendor = <null string>
0:106  0:000  SmbiosTable.Type17->SerialNumber = <null string>
0:106  0:000  SmbiosTable.Type17->PartNumber = <null string>
0:106  0:000  Boot status=0
0:106  0:000  Running on: 'Aspire R5-571T' with board 'Megatron_SK UMA'

Fill out your memory details in config.plist/SMBIOS/Memory (refer to Clover documentation).
 
Thank you for your help. After updating the smbios in config.plist, there was no change. In fact, the information in the preboot log didn't change either. I'm including these two files for reference. Sorry it is zipped, I couldn't upload otherwise for an unknown reason.

Here is the relevant code for easy access

Preboot:
Code: 
0:100  0:000  === [ Get Smbios ] ========================================
0:105  0:004  Type 16 Index = 0
0:105  0:000  Total Memory Slots Count = 2
0:105  0:000  Type 17 Index = 0
0:105  0:000  SmbiosTable.Type17->Speed = 2133MHz
0:105  0:000  SmbiosTable.Type17->Size = 4096MB
0:105  0:000  SmbiosTable.Type17->Bank/Device = BANK 0 ChannelA-DIMM0
0:105  0:000  SmbiosTable.Type17->Vendor = Samsung
0:105  0:000  SmbiosTable.Type17->SerialNumber = 00000000
0:105  0:000  SmbiosTable.Type17->PartNumber = M471A5244BB0-CPB   
0:105  0:000  Type 17 Index = 1
0:105  0:000  Ignoring insane frequency value 0MHz
0:105  0:000  SmbiosTable.Type17->Speed = 0MHz
0:105  0:000  SmbiosTable.Type17->Size = 0MB
0:105  0:000  SmbiosTable.Type17->Bank/Device = BANK 1 ChannelA-DIMM1
0:105  0:000  SmbiosTable.Type17->Vendor = <null string>
0:105  0:000  SmbiosTable.Type17->SerialNumber = <null string>
0:105  0:000  SmbiosTable.Type17->PartNumber = <null string>
0:105  0:000  Boot status=0
0:105  0:000  Running on: 'Aspire R5-571T' with board 'Megatron_SK UMA'

config.plist:
Code: 
<key>SMBIOS</key>
    <dict>
        <key>Memory</key>
        <dict>
            <key>Channels</key>
            <integer>2</integer>
            <key>Modules</key>
            <array>
                <dict>
                    <key>Frequency</key>
                    <integer>2133</integer>
                    <key>Part</key>
                    <string>M471A5244BB0-CPB</string>
                    <key>Size</key>
                    <integer>4096</integer>
                    <key>Slot</key>
                    <integer>0</integer>
                    <key>Type</key>
                    <string>DDR4</string>
                    <key>Vendor</key>
                    <string>Samsung</string>
                </dict>
                <dict>
                    <key>Frequency</key>
                    <integer>2133</integer>
                    <key>Size</key>
                    <integer>4096</integer>
                    <key>Slot</key>
                    <integer>1</integer>
                    <key>Type</key>
                    <string>DDR4</string>
                    <key>Vendor</key>
                    <string>Hynix</string>
                </dict>
            </array>
            <key>SlotCount</key>
            <integer>2</integer>
        </dict>
        <key>ProductName</key>
        <string>MacBookPro14,1</string>
        <key>Trust</key>
        <true/>
    </dict>
 

Attachments

  • config.plist
    14.2 KB · Views: 156
  • preboot.log.zip
    5.2 KB · Views: 69
josh.slark said:
Thank you for your help. After updating the smbios in config.plist, there was no change. In fact, the information in the preboot log didn't change either. I'm including these two files for reference. Sorry it is zipped, I couldn't upload otherwise for an unknown reason.

Here is the relevant code for easy access

Preboot:
Code: 
0:100  0:000  === [ Get Smbios ] ========================================
0:105  0:004  Type 16 Index = 0
0:105  0:000  Total Memory Slots Count = 2
0:105  0:000  Type 17 Index = 0
0:105  0:000  SmbiosTable.Type17->Speed = 2133MHz
0:105  0:000  SmbiosTable.Type17->Size = 4096MB
0:105  0:000  SmbiosTable.Type17->Bank/Device = BANK 0 ChannelA-DIMM0
0:105  0:000  SmbiosTable.Type17->Vendor = Samsung
0:105  0:000  SmbiosTable.Type17->SerialNumber = 00000000
0:105  0:000  SmbiosTable.Type17->PartNumber = M471A5244BB0-CPB  
0:105  0:000  Type 17 Index = 1
0:105  0:000  Ignoring insane frequency value 0MHz
0:105  0:000  SmbiosTable.Type17->Speed = 0MHz
0:105  0:000  SmbiosTable.Type17->Size = 0MB
0:105  0:000  SmbiosTable.Type17->Bank/Device = BANK 1 ChannelA-DIMM1
0:105  0:000  SmbiosTable.Type17->Vendor = <null string>
0:105  0:000  SmbiosTable.Type17->SerialNumber = <null string>
0:105  0:000  SmbiosTable.Type17->PartNumber = <null string>
0:105  0:000  Boot status=0
0:105  0:000  Running on: 'Aspire R5-571T' with board 'Megatron_SK UMA'

config.plist:
Code: 
<key>SMBIOS</key>
    <dict>
        <key>Memory</key>
        <dict>
            <key>Channels</key>
            <integer>2</integer>
            <key>Modules</key>
            <array>
                <dict>
                    <key>Frequency</key>
                    <integer>2133</integer>
                    <key>Part</key>
                    <string>M471A5244BB0-CPB</string>
                    <key>Size</key>
                    <integer>4096</integer>
                    <key>Slot</key>
                    <integer>0</integer>
                    <key>Type</key>
                    <string>DDR4</string>
                    <key>Vendor</key>
                    <string>Samsung</string>
                </dict>
                <dict>
                    <key>Frequency</key>
                    <integer>2133</integer>
                    <key>Size</key>
                    <integer>4096</integer>
                    <key>Slot</key>
                    <integer>1</integer>
                    <key>Type</key>
                    <string>DDR4</string>
                    <key>Vendor</key>
                    <string>Hynix</string>
                </dict>
            </array>
            <key>SlotCount</key>
            <integer>2</integer>
        </dict>
        <key>ProductName</key>
        <string>MacBookPro14,1</string>
        <key>Trust</key>
        <true/>
    </dict>
Click to expand...

Any change requires new/updated PR files.
 
wow, I go to take the photo of verbose boot again and it starts working. Thank you very much for your time, sir.
 
josh.slark said:
wow, I go to take the photo of verbose boot again and it starts working. Thank you very much for your time, sir.
Click to expand...
Can you upload your working EFI? I've got the same motherboard and hope I can take pieces of your config.plist. Same issue stuck on ++++++
 
Sorry, this thread is quite old and I’ve since moved on to OpenCore. I still have that laptop though and its quite stable on opencore if you feel like switching. The OpenCore Vanilla Laptop Guide is a good place to start. In the meantime, I’ll keep looking around to see if I still have my old clover files somewhere, but I suspect they’re gone.
 
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