[solved] Dell Latitude 5285 Help

[jjb4]

I just tried it again, from fresh to make sure everything is ok. I'm now getting:

media is not present

scrolling down the screen constantly after about 30mins.

I also tried using a powered USB. I shall upload my EFI folder

 

[RehabMan]

I just tried it again, from fresh to make sure everything is ok. I'm now getting:

media is not present

scrolling down the screen constantly after about 30mins.

I also tried using a powered USB. I shall upload my EFI folder

Check your BIOS settings.

 

[jjb4]

this seems exactly the same issue as mine https://www.tonymacx86.com/threads/stuck-at-gray-screen-with-mouse-pointer.143747/ obviously this is a different version. the num lock/caps lock lights fail to respond along with mouse doesnt work. potentially SMBIOS.plist?

 

[RehabMan]

this seems exactly the same issue as mine https://www.tonymacx86.com/threads/stuck-at-gray-screen-with-mouse-pointer.143747/ obviously this is a different version. the num lock/caps lock lights fail to respond along with mouse doesnt work. potentially SMBIOS.plist?

No "Problem Reporting" files attached.
Read FAQ, "Problem Reporting" again. Carefully. Attach all requested files/output.
https://www.tonymacx86.com/threads/faq-read-first-laptop-frequent-questions.164990/

Keep in mind the gray screen is normal. Make sure you give it enough time to move on to the next stage of boot.

 

[jjb4]

RehabMan, thanks for all your patience and help - it's very much appreciated. I managed to fix the problem, I bought a USB-C to USB adapter and used the keyboard in this whilst giving the USB it's own port. It worked perfectly, must of had problems with power from powered adaptor.

Thanks so much!

 

[Anthe]

Hi @jjb4 ,

I have a 5285 too, besides the usb issues you had initially was it a relatively straightforward process for you? I'm thinking of installing Mac OS but I do not know if there is good compatibility?

Thanks!

 

[HyperMunki]

I get my new Latitude 5285 either tomorrow or early next week and eager to try a dual Windows 10 and High Sierra boot. It's not my primary computer so I'm all good to play with this until I get it working. If all runs smooth I'll create a video for this.