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no bag entry error

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Joined
Dec 8, 2013
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723
Motherboard
Toshiba Portege Z30-B
CPU
i5-5300U
Graphics
HD5500
Mac
  1. MacBook Pro
Classic Mac
  1. 0
Mobile Phone
  1. Android
  2. iOS
I wanna boot to recovery and re-install os, it say need to verify my Mac from apple, then display downloading, waiting about 10 minutes, it pop up a message box show "no bag entry" what is it for? how to fix it?
 
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