HP 4540s Ethernet Cable problem with the Trackpad

[kabhotz]

Hi!
In these days I have find a problem, when I plug the ethernet cable the network and internet work fine but the trackpad stop working.

If I plug a mouse after some mins the trackpad start working again .. if i remove the mouse it stop : /
Any other with the same problem? How can I fix it?

Thanks in advance!
k.

 

[RehabMan]

Hi!
In these days I have find a problem, when I plug the ethernet cable the network and internet work fine but the trackpad stop working.

If I plug a mouse after some mins the trackpad start working again .. if i remove the mouse it stop : /
Any other with the same problem? How can I fix it?

Thanks in advance!
k.

First step: Repair permissions (Disk utility), rebuild caches (DPCIManager).

Then, EC reset: Shutdown, remove all power sources, hold power button 30sec, put everything back & restart.

 

[kabhotz]

Hello RehabMan, thanks for the reply!

I have tried and now the trackpad works but it's strange, it appear more sensible with moving and sometimes stop for few seconds.
Have you other ideas?

Here the DPCIManager log:


14/01/14 15:21:10, com.apple.kextcache[348]: /: no supported helper partitions to update.
14/01/14 15:21:10, com.apple.kextcache[348]: Lock acquired; proceeding.
14/01/14 15:21:10, com.apple.kextcache[346]: /: no supported helper partitions to update.
14/01/14 15:21:10, com.apple.kextcache[347]: Created prelinked kernel //System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
14/01/14 15:21:00, com.apple.kextcache[348]: / locked; waiting for lock.
14/01/14 15:20:55, com.apple.kextcache[346]: rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache
14/01/14 15:20:53, com.apple.kextd[12]: Cache file /System/Library/Caches/com.apple.kext.caches/Startup/IOKitPersonalities_x86_64.ioplist.gz is out of date; not using.
14/01/14 15:20:52, com.apple.kextd[12]: Cache file /System/Library/Caches/com.apple.kext.caches/Directories/System/Library/Extensions/KextIdentifiers.plist.gz is out of date; not using.
14/01/14 15:20:52, com.apple.kextd[12]: Rescanning kernel extensions.
14/01/14 15:20:52, com.apple.kextd[12]: Cache file /System/Library/Caches/com.apple.kext.caches/Directories/System/Library/Extensions/KextIdentifiers.plist.gz is out of date; not using.


Thanks,
k.

 

[RehabMan]

Hello RehabMan, thanks for the reply!

I have tried and now the trackpad works but it's strange, it appear more sensible with moving and sometimes stop for few seconds.
Have you other ideas?

Here the DPCIManager log:


14/01/14 15:21:10, com.apple.kextcache[348]: /: no supported helper partitions to update.
14/01/14 15:21:10, com.apple.kextcache[348]: Lock acquired; proceeding.
14/01/14 15:21:10, com.apple.kextcache[346]: /: no supported helper partitions to update.
14/01/14 15:21:10, com.apple.kextcache[347]: Created prelinked kernel //System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
14/01/14 15:21:00, com.apple.kextcache[348]: / locked; waiting for lock.
14/01/14 15:20:55, com.apple.kextcache[346]: rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache
14/01/14 15:20:53, com.apple.kextd[12]: Cache file /System/Library/Caches/com.apple.kext.caches/Startup/IOKitPersonalities_x86_64.ioplist.gz is out of date; not using.
14/01/14 15:20:52, com.apple.kextd[12]: Cache file /System/Library/Caches/com.apple.kext.caches/Directories/System/Library/Extensions/KextIdentifiers.plist.gz is out of date; not using.
14/01/14 15:20:52, com.apple.kextd[12]: Rescanning kernel extensions.
14/01/14 15:20:52, com.apple.kextd[12]: Cache file /System/Library/Caches/com.apple.kext.caches/Directories/System/Library/Extensions/KextIdentifiers.plist.gz is out of date; not using.


Thanks,
k.

What is the output of:

# in Terminal
kextstat|grep -y ps2

 

[kabhotz]

below the result of the command:

   29    3 0xffffff7f80811000 0xe000     0xe000     org.rehabman.voodoo.driver.PS2Controller (1.8.8) <9 7 5 4 3 1>
   56    0 0xffffff7f80834000 0x5000     0x5000     org.rehabman.voodoo.driver.PS2Keyboard (1.8.8) <30 29 7 6 5 4 3 1>
   57    0 0xffffff7f8081f000 0xb000     0xb000     org.rehabman.voodoo.driver.PS2Trackpad (1.8.8) <30 29 7 6 5 4 3 1>
   58    0 0xffffff7f8082e000 0x4000     0x4000     org.rehabman.voodoo.driver.PS2Mouse (1.8.8) <30 29 5 4 3>

 

[RehabMan]

below the result of the command:

   29    3 0xffffff7f80811000 0xe000     0xe000     org.rehabman.voodoo.driver.PS2Controller (1.8.8) <9 7 5 4 3 1>
   56    0 0xffffff7f80834000 0x5000     0x5000     org.rehabman.voodoo.driver.PS2Keyboard (1.8.8) <30 29 7 6 5 4 3 1>
   57    0 0xffffff7f8081f000 0xb000     0xb000     org.rehabman.voodoo.driver.PS2Trackpad (1.8.8) <30 29 7 6 5 4 3 1>
   58    0 0xffffff7f8082e000 0x4000     0x4000     org.rehabman.voodoo.driver.PS2Mouse (1.8.8) <30 29 5 4 3>

That looks ok. Have you tried a fresh install using the guide and the latest Probook Installer?

 

[kabhotz]

Hello! It was a fresh installation. I have used the "ProBook Installer 6.1.5.pkg" with the fresh installation and after the "10.8.5 Supplemental Update v1.0" i have used the "ProBook Installer 6.1.7.pkg" like your indication in http://www.tonymacx86.com/hp-probook/77057-guide-installing-mountain-lion-hp-probook.html

i attach the kextstat showing all my current kext .. i hope can be useful.

Maybe i need to update with the last ProBook Installer?

Thanks in advance,
David

 

[RehabMan]

Hello! It was a fresh installation. I have used the "ProBook Installer 6.1.5.pkg" with the fresh installation and after the "10.8.5 Supplemental Update v1.0" i have used the "ProBook Installer 6.1.7.pkg" like your indication in http://www.tonymacx86.com/hp-probook/77057-guide-installing-mountain-lion-hp-probook.html

i attach the kextstat showing all my current kext .. i hope can be useful.

Maybe i need to update with the last ProBook Installer?

Thanks in advance,
David

Probook Installer 6.1.5 and 6.1.7 are old.

Current version is 6.1.11. Do a fresh install using the current version.

 

[kabhotz]

is it possible don't use a fresh install? can i use my current installation? .. i have some application installed on my ML ..

thanks!
k.

 

[RehabMan]

is it possible don't use a fresh install? can i use my current installation? .. i have some application installed on my ML ..

thanks!
k.

Since you have weird/unexplained problems and have used extremely old beta versions of the ProBook Installer (some of which had issues), I recommend a fresh install.