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after update 10.8.5 to 10.9 camera not working in the Facetime and..... help me

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yildirim

yildirim

Joined
Jan 9, 2013
Messages
75
Motherboard
HP Probook 450 G2
CPU
Intel Core i5 5200 U
Graphics
Intel HD 5500 Intel . ATI Radeon R5 255m
Mac
  1. 0
Classic Mac
  1. 0
Mobile Phone
  1. iOS
Hi RehabMan
First of all, thank you for everything.
I've successfully updated version 10.8.5 ML to version 10.9 Mavericks . But I have 2 questions 1 - an error when installing the ProBook Installer kexts I've attached a screen shot of it for you.
IMG_0012.jpg


2 - It does not work camera in FaceTime app and Photo Booth app and :banghead:....The LED will turn on the camera! screenshots I've attached it for you. Please help if there is a solution?


Screen Shot 2013-10-29 at 11.36.41 PM.jpgScreen Shot 2013-10-29 at 11.37.14 PM.jpg
 
yildirim said:
Hi RehabMan
First of all, thank you for everything.
I've successfully updated version 10.8.5 ML to version 10.9 Mavericks . But I have 2 questions 1 - an error when installing the ProBook Installer kexts I've attached a screen shot of it for you.
View attachment 71740
Click to expand...

That is normal.

2 - It does not work camera in FaceTime app and Photo Booth app and :banghead:....The LED will turn on the camera! screenshots I've attached it for you. Please help if there is a solution?


View attachment 71742View attachment 71743
Click to expand...

What camera does your laptop have?

Here is my info from USB section of System Information:
Code: 
HP HD Webcam [Fixed]:

  Product ID:	0xb370
  Vendor ID:	0x04f2  (Chicony Electronics Co., Ltd.)
  Version:	51.70
  Serial Number:	SN0001
  Speed:	Up to 480 Mb/sec
  Manufacturer:	Chicony Electronics Co., Ltd.
  Location ID:	0x1a130000 / 4
  Current Available (mA):	500
  Current Required (mA):	500

My camera is working in the scenarios you describe.
 
Did you mean? this is my screen shot.
Screen Shot 2013-10-30 at 1.55.22 AM.jpgScreen Shot 2013-10-30 at 1.56.27 AM.jpg

what do i do? . now
thanks
 
yildirim said:
Did you mean? this is my screen shot.
View attachment 71756View attachment 71757

what do i do? . now
thanks
Click to expand...

The only thing we can do is derive a pattern... We will see if more people reply...

As you can see my Chicony works, your Sunplus does not. Location id is slightly different (/3 vs. /4) No serial# for yours.

You could look around and see if you can find a camera just like mine (vendor/device-id match) and replace the camera you have with that one...

FYI: Copy paste works, no need for screen shot here.
 
RehabMan said:
That is normal.



What camera does your laptop have?

Here is my info from USB section of System Information:
Code: 
HP HD Webcam [Fixed]:

  Product ID:	0xb370
  Vendor ID:	0x04f2  (Chicony Electronics Co., Ltd.)
  Version:	51.70
  Serial Number:	SN0001
  Speed:	Up to 480 Mb/sec
  Manufacturer:	Chicony Electronics Co., Ltd.
  Location ID:	0x1a130000 / 4
  Current Available (mA):	500
  Current Required (mA):	500

My camera is working in the scenarios you describe.
Click to expand...

Interesting, I think location is the key. Mine is same model on 4440s, but diff Location ID: 0x1a130000 / 3 and it needs 3rd party app to "wake" it.
Code: 
HP HD Webcam [Fixed]:

  Product ID:	0xb372
  Vendor ID:	0x04f2  (Chicony Electronics Co., Ltd.)
  Version:	57.51
  Speed:	Up to 480 Mb/sec
  Manufacturer:	Chicony
  Location ID:	0x1a130000 / 3
  Current Available (mA):	500
  Current Required (mA):	500
 
Build 1
DC3217BY |  i3 4150 |  HD 4600
custom-mac said:
Interesting, I think location is the key. Mine is same model on 4440s, but diff Location ID: 0x1a130000 / 3 and it needs 3rd party app to "wake" it.
Code: 
HP HD Webcam [Fixed]:

  Product ID:    0xb372
  Vendor ID:    0x04f2  (Chicony Electronics Co., Ltd.)
  Version:    57.51
  Speed:    Up to 480 Mb/sec
  Manufacturer:    Chicony
  Location ID:    0x1a130000 / 3
  Current Available (mA):    500
  Current Required (mA):    500
Click to expand...

Mine works without any 3rd app:
Code: 
HP HD Webcam [Fixed]:

  Product ID:    0x4dfe
  Vendor ID:    0x0461  (Primax Electronics)
  Version:    20.10
  Serial Number:    PMX02
  Speed:    Up to 480 Mb/sec
  Manufacturer:    Primax Electronics Ltd.
  Location ID:    0x1a130000 / 3
  Current Available (mA):    500
  Current Required (mA):    500
 
For some reason mine does not show serial number, so is the other unfortunate web cam info. Interesting, so it may be specific batch/firmware related.

Also, the product is different though:
Product ID: 0xb372 - CM
Product ID: 0xb370 - RM

What is interesting as well:

Booting with Clover:
Location ID: 0x1a130000 / 4
Booting with Chameleon:
Location ID: 0x1a130000 / 3

This is from 4540s with working webcam. In both cases Serial Number is listed on working cams.

I am planning on trying other 4440s used webcams to sort this out...
 
Build 1
DC3217BY |  i3 4150 |  HD 4600
custom-mac said:
For some reason mine does not show serial number, so is the other unfortunate web cam info. Interesting, so it may be specific batch/firmware related.

Also, the product is different though:
Product ID: 0xb372 - CM
Product ID: 0xb370 - RM

What is interesting as well:

Booting with Clover:
Location ID: 0x1a130000 / 4
Booting with Chameleon:
Location ID: 0x1a130000 / 3

This is from 4540s with working webcam. In both cases Serial Number is listed on working cams.

I am planning on trying other 4440s used webcams to sort this out...
Click to expand...

Success, 2 out of 3 used cams from ebay worked. One was working perfectly (from 4440s), another one was a bit dark, gets brighter with help of 3rd party app (from 4530s) and the 3rd one was exactly as my own (from 4440s) and needed 3rd party app to activate.

Anyway, below is the winner (came from other beat up 4440s):
HP HD Webcam [Fixed]:

Product ID: 0x2c2a
Vendor ID: 0x1bcf (Sunplus Innovation Technology Inc.)
Version: 24.02
Speed: Up to 480 Mb/sec
Manufacturer: DDEJL01BI3P7BG
Location ID: 0x1a130000 / 3
Current Available (mA): 500
Current Required (mA): 500

The fact is - it is a function of the web cam vendor/firmware, not the laptop internals or model.
 
Build 1
DC3217BY |  i3 4150 |  HD 4600
custom-mac said:
Success, 2 out of 3 used cams from ebay worked. One was working perfectly (from 4440s), another one was a bit dark, gets brighter with help of 3rd party app (from 4530s) and the 3rd one was exactly as my own (from 4440s) and needed 3rd party app to activate.

Anyway, below is the winner (came from other beat up 4440s):
HP HD Webcam [Fixed]:

Product ID: 0x2c2a
Vendor ID: 0x1bcf (Sunplus Innovation Technology Inc.)
Version: 24.02
Speed: Up to 480 Mb/sec
Manufacturer: DDEJL01BI3P7BG
Location ID: 0x1a130000 / 3
Current Available (mA): 500
Current Required (mA): 500

The fact is - it is a function of the web cam vendor/firmware, not the laptop internals or model.
Click to expand...

Nice investigation there!
 
My third party camera is now pixelated after upgrading to Mavericks. What could the issue be? Is it a single kext file? or can I download an update?
 
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