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I've noticed that scrolling in Chrome on my Optiplex is sometimes stuttering, the same applies to 60fps videos. Is it related to HD4000 drivers? Maybe this is some kind of a bug.

OK, called them again and gave them a screen sharing session, after seeing the iMessage error code they unlocked my Optiplex. They haven't seen it's a Hackintosh (just a desktop with the iMessage window was enough).

Try running with verbose and see what happens and where's the error.

I can only see the machines' names, OS versions and remove buttons.

I don't have any informations about serial numbers in the Apple ID management site.

Checked out iMessage and it still doesn't work. However I've noticed that now I've got 2 mac minis registered with my Apple ID, instead of one. Maybe support screwed something up?

I told them that my Mac Mini was having an issue with iMessage - it gave me an "Unable to sign in" error with a support code. After telling it they started investigating, whitelisted my Optiplex and told me to wait. It was much simpler than I thought. They haven't realized it's a Hackintosh...

Finally I've called the support. I told them the SMBIOS serial number (it was a must), after explanation they whitelisted my Optiplex and told me that iMessage activation takes up to 24 hours so I have to wait and call them tomorrow if it doesn't take place. So there are high hopes ;). Maybe...

But I don't think I'd be able to remove my existing Apple ID & create a new one with the same email (I don't want to use another email just for Apple ID)

Maybe I'd say that I got this Mac Mini as a gift and now I'm trying to access iMessage and I get an error with that code and if they asked for a S/N I'd say I don't currently have access to it. But this is kind of a lie but a white one and 80% truthful. Anyway, what if I reinstall macOS on my...

OK so what should I tell them? I've read some posts about it and they're likely to ask for my serial number and I don't think I'd be able to tell them the one from SMBIOS without being a little suspicious.

Got a support code. I think I need to contact them and act like a Mac Mini user

Done. What next? Complete the rest of the iMessage guide?

OK, signed out of it & deleted. What next? (OK saw your post)

I'm only signed to my Hackintosh Optiplex. Delete it?

OK, PR files created with this tool are in the attachments.

Hello, I installed macOS (10.14) on my Optiplex through this guide and everything runs fine except iMessage and FaceTime. When logging in to them I get an activation error: The Console app shows that I've got errors 31 and 20 and according to How to fix iMessage the first one is related to...

Updated flawlessly on my Optiplex 7010, no need to make any Clover/kext tweaks.