Probook 4540: Mouse is stuck at language selection screen and disk utility

Colin03129 said:

The trackpad is non functional (and no usb mice work) at the language selection screen, most likely because I was unable to disable Fast Boot. The check box for Fast Boot is grayed out in Boot Options in the enabled mode. I have tried enabling DriveLock password and enrolling BIOS users but neither one seems to change from being grayed out. What am I missing?

Thank you.

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RehabMan said:

Try mouse in different USB port.

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Colin03129 said:

None of the usb ports are working for a mouse during the language screen. I have the thumb drive in the front right port and the 2 usb mice I have use have worked in all the other ports during the bios boot options.

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RehabMan said:

You will need to remove password protection for BIOS. It is imperative to be able to change various BIOS settings to the correct values.

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