- Joined
- Oct 24, 2013
- Messages
- 1,251
- Motherboard
- Asus ROG Z690 Formula
- CPU
- i9-13900K
- Graphics
- RX 6900 XT
- Mac
- Mobile Phone
Thanks ! I have also been in communication with their tech support team, which to be honest is very slow, they took over 17 days to initially respond. But as of now, I'm losing hope.I sent your comments to Gigabyte.
But they haven't responded to my previous submission yet.
I also wrote that this whole design does not make sense without a Thunderbolt hot-plug.
If you have the opportunity, also report it.
Gigabyte does not appear to realize that their motherboard's thunderbolt implementation has a problem... They responded to me with the classic "we don't see what you see" when it comes to thunderbolt hotplug. I'm not confident that the person responding to tech support even used the z590 Vision D, they don't appear to have first hand knowledge. They even told me that thunderbolt "should be" Plug and Play. I am not confident that they have actually tested whether hotplug is working with thunderbolt3 devices...especially those of the Alpine Ridge variety.
I even told them that their BIOS's GUI has a bug in it, in that when you disable the thunderbolt controller in the bios, then the thunderbolt settings disappear completely from the BIOS, and the only way to get it back is to clear CMOS. They actually with a straight face tried feeding me the line that "this is normal" behavior to which I pushed back heavily and told them simply that their z490 Vision D doesn't do that, so if it wasn't 'normal' for the z490, then how can you believe it 'normal' for the z590? A user should never have to clear CMOS to regain access to a BIOS setting that was once there.
They even asked me to send them my thunderbolt 3 dock to them...it appears the number of thunderbolt devices they use to "test" is limited. Uhh no way, you're not getting my dock.
Intel and these board partners market thunderbolt as a super usb, but when I first started using USB many moons ago, once I plugged in a device, it came on, no problem. So I don't understand how the so-called super usb thunderbolt4 of 2021 doesn't do hotplug properly (with thunderbolt 3 devices). As of now, thunderbolt3 seems to have been largely debugged with Titan Ridge and it is working fine (as far as we can tell without drilling down on a machine-code level). So what's the point of Maple Ridge if it still needs to cook? I honestly don't understand the benefits.
We're speaking to Gigabyte, but I wonder if we need to speak to Intel as maybe Intel's firmware is the root of the issues. It's hard to know if it's a BIOS ACPI implementation error or a firmware error.
Finally, some makers of thunderbolt4 docks claim that to use the hubbing feature of their docks (i.e., the additional thunderbolt 4 ports), you need thunderbolt4 host controller, but this is not true in all instances, as my thunderbolt4 dock works beautifully on the z490 Vision D and of course my macBook pro.
The only issue I have on the z490 Vision D is an issue of my own making which is that I spilled thermal paste into the cpu socket as I was removing comet lake, and some of it also got into the graphics card socket. I cleaned it, but unfortunately now it doesn't recognize 2 of the 4 dimm slots. Which is why I was hoping for z590 to work properly...
I think I'm just going to give up on z590 and hopefully get a used Z490 Vision D as the new ones seem to be sold out world wide...
If the performance regressions we're seeing with the 11900K's overclocking ability and multicore performance (compared to the 10900K), and now Maple Ridge's spotty hotplugging ability with some thunderbolt3 devices (seems to me the problem is Alpine Ridge support as compared to Titan Ridge support), then is it any wonder why Apple broke up with Intel? Apple had to have seen Intel's roadmap and thought it was a joke, and probably also saw tons of bugs on the firmware level with thunderbolt... I mean how interested would customers be in a new iMac if it had an 11900K inside after it was largely panned in the press and was even called worst than a waste of sand? (which I think is a bit harsh by the way, Rocket Lake is okay to me) Apple's prospective customers are going to be an order of magnitude more interested in and excited by a new Apple Silicon iMac, so Apple made the right decision to move on.
Hopefully Gelsinger can turn this ship around. Intel needs to understand the power of inspiring excitement in their customers, and move on from this "I'm the dominant supplier so you'll buy from me even if I my product is buggy and slower than the competition" attitude. Users do not get excited by firmware bugs or performance regressions.
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