[TOOL] [Generate Proper Problem Reporting Files]

[VStev]

I can't generate report, it said it cannot connect to test url (being github), and I tried with ping command, and also 100% packet loss. All while the internet in safari works perfectly well and ping on google.com succeeded with 0% packet loss.

Am I doing something wrong?

 

[HQuest]

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[osxfr33k]

It seems because the filesystem is read-only by default, the tool cannot self update nor be installed if running under Catalina. Perhaps it should be added into another folder, or the install/update process to change filesystem status to read write prior to take any actions.

Same problem here had to prepare the drive to read/write then it worked just fine. I used HeadKaze's great App HT to prepare the drive into read/write mode.

 

[HQuest]

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[osxfr33k]

Right, that's one way to achieve it, but it is not too hard to add the mount and killall commands to the install_tools.sh script and to the update function of the gen_debug tool.

I didn't think about that good point. When did this mount to read/write start happening something new in MacOS?

 

[HQuest]

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[Rajkhand]

gen_debug script is unable to run ioreg explorer it tries increasing the delay till 3x and then includes some standard report in the output file.
I am running Mojave secondary update.

 

[Deleted member 188658]

Taking advice from your post: Use gen_tool for debugging

I am on Catalina 10.5.1. I'm in the new zsh on Catalina of Terminal.

when I run:

% sudo ~/Downloads/install_tool.sh

and answer y to the question about generating a report, I get:

"./install_tools.sh: line 54: gen_debug: command not found"

Do I have to switch the shell (how?)? Or is this a permissions problem on Catalina 10.15.1 ?

There is no /usr/bin/gen_debug created by the install_tool.sh.

>> Added:

Just tried the install_tool.sh in the Bourne shell , sh. Gave the same result.

>>> And more

I see that the install_tool.sh starts itself in the bash shell...

 

[Feartech]

Taking advice from your post: Use gen_tool for debugging

I am on Catalina 10.5.1. I'm in the new zsh on Catalina of Terminal.

when I run:

% sudo ~/Downloads/install_tool.sh

and answer y to the question about generating a report, I get:

"./install_tools.sh: line 54: gen_debug: command not found"

Do I have to switch the shell (how?)? Or is this a permissions problem on Catalina 10.15.1 ?

There is no /usr/bin/gen_debug created by the install_tool.sh.

run these 3 commands in terminal first:

sudo spctl --master-disable
sudo mount -uw /
sudo killall Finder

then copy gen_debug to /usr/bin

 

[Deleted member 188658]

That works!

Should post #1 be updated?