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Thunderbolt connection requires reboot

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Joined
Oct 22, 2012
Messages
106
Motherboard
GIGABYTE GA-Z77X-UP5 TH
CPU
i7-3770K
Graphics
GT 640
Mobile Phone
  1. iOS
Hi All,
I have a GA-Z77X-UP5 TH and an UA Apollo Thunderbolt audio interface.

Each time I boot up the the UA Apollo is connected but the system won't play audio. Files just won't start playing in QT player for example. The timeline marker just stays stuck at the beginning and doesn't move. This is the same across the board for any audio application.

The only troubleshooting I can think of was to set Thunderbolt Wake from Enabled to Disabled but it made no difference.

I would greatly appreciate any suggestions.
Thx

Felix
 
Joined
Oct 22, 2012
Messages
106
Motherboard
GIGABYTE GA-Z77X-UP5 TH
CPU
i7-3770K
Graphics
GT 640
Mobile Phone
  1. iOS
I just got this back from UA via twitter:
@felixbird try reinstalling UAD Software with Apollo powered off. Once it's installed, power on again and see if this fixes things.
@felixbird if this doesn't solve the issue, please contact Customer Support and we'll help you out ASAP:
https://t.co/USTnAanaMD
 
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