[SUCCESS] Gigabyte Designare Z390 (Thunderbolt 3) + i7-9700K + AMD RX 580

[miffro]

Hi, I'm having trouble. Installation has completed, Mojave 10.14.6 is running. I have followed the guide, and triple checked! I have Designare motherboard, i7-8700K and Sapphire Radeon 580 Nitro+ 4GB. Thunderbolt is not working; doesn't seem like all the USB ports are active; and H264 and HEVC hardware encoding is not working. Any tips?

 

[CaseySJ]

Hi, I'm having trouble. Installation has completed, Mojave 10.14.6 is running. I have followed the guide, and triple checked! I have Designare motherboard, i7-8700K and Sapphire Radeon 580 Nitro+ 4GB. Thunderbolt is not working; doesn't seem like all the USB ports are active; and H264 and HEVC hardware encoding is not working. Any tips?

Regarding Thunderbolt, please see the spoiler:

State of the System AFTER Post-Installation

USB configuration can be checked by running IORegistryExplorer then scrolling the device tree on left side until you see “XHC”. Under that you will find a set of USB ports:

• HSxx ports are High Speed or USB 2 ports.
• SSxx ports are Super Speed or USB 3 ports.

You should see a total of 15 such ports.

To fix HEVC and H.264 we need some more information:

• SMBIOS name (iMac19,1)?
• Platform ID (none specified or using headless ID 0x3E980003)?

 

[CaseySJ]

Okay, so that was the problem. You are a beast. Anyway, since I can boot into my working system (except Bluetooth), I will provide the information that you requested from my original post.

Okay, so I took a Screenshot and saved the IORegistry File.

The 4th SSDT in the screenshot should not be present. Only 1 SSDT-UIAC... file is permitted. Please remove that file and check USB ports again. There may still be other issues, but let’s do one thing at a time.

 

[miffro]

Regarding Thunderbolt, please see the spoiler:

State of the System AFTER Post-Installation

USB configuration can be checked by running IORegistryExplorer then scrolling the device tree on left side until you see “XHC”. Under that you will find a set of USB ports:

• HSxx ports are High Speed or USB 2 ports.
• SSxx ports are Super Speed or USB 3 ports.

You should see a total of 15 such ports.

To fix HEVC and H.264 we need some more information:

• SMBIOS name (iMac19,1)?
• Platform ID (none specified or using headless ID 0x3E980003)?

Ok, Checked IORegistryExplorer. USB ports are working it seems like! My fault for not seeing that. Thanks. Smbios: imac 19.1 , and I followed a guide that used hackintool to that changed it to headless. I think also this just was my fault, i clicked refresh on the videoproc app now, and both h264 and hevc then showed up as green/available. But, I have i7 8700k, and 580 nitro 4gb + , and I just get ca 23 000 on geekbench score! I think this CPU should go up towards 30 000 ?What do you think? again, thanks for this amazing build guide and thread.

 

[vidvi]

The LaCie D2 4TB drive is being used successfully by others such as @carloshferrari so I think the problem may be specific to your system. Have you tried connecting it to a real Mac or another TB-capable Hack?

Are the TB cables and adapters securely connected? Perhaps unplug and reconnect TB cable and TB3-to-TB2 adapter.

Also run Disk Utility and choose the First Aid icon from the icon bar.

Tried connecting to my MacBook Pro (2013) through Thunderbolt, and it's running fine. I did run first aid after it froze the first time and it came back totally normal.

Are there any tools we could use to diagnose what happened? Perhaps a log file somewhere?

 

[CaseySJ]

Ok, Checked IORegistryExplorer. USB ports are working it seems like! My fault for not seeing that. Thanks. Smbios: imac 19.1 , and I followed a guide that used hackintool to that changed it to headless. I think also this just was my fault, i clicked refresh on the videoproc app now, and both h264 and hevc then showed up as green/available. But, I have i7 8700k, and 580 nitro 4gb + , and I just get ca 23 000 on geekbench score! I think this CPU should go up towards 30 000 ?What do you think? again, thanks for this amazing build guide and thread.

Yes that multicore score looks a bit low, but there are several scores lower than that in the link below. In Activity Monitor do you see any tasks that are consuming even small-to-moderate amount of CPU time? It's best to quit all apps, check for a clean Activity Monitor, then start GeekBench.

i7 8700k - Geekbench Search - Geekbench Browser

 

[CaseySJ]

Tried connecting to my MacBook Pro (2013) through Thunderbolt, and it's running fine. I did run first aid after it froze the first time and it came back totally normal.

Are there any tools we could use to diagnose what happened? Perhaps a log file somewhere?

Does the system crash immediately when you try to open/read any file on that array? Or only certain files? Whether the array appears as an internal or external disk should not affect read/write behavior. That will mostly affect sleep/wake behavior.

Does the LaCie use a kernel extension when connected via Thunderbolt? Can you compare or post the following 2 screenshots:

• /Library/Extensions on Hackintosh
• /Library/Extensions on your MacBook Pro

 

[rondark]

@CaseySJ
Curiosity...how do you think Catalina will install on this build?

 

[miffro]

Yes that multicore score looks a bit low, but there are several scores lower than that in the link below. In Activity Monitor do you see any tasks that are consuming even small-to-moderate amount of CPU time? It's best to quit all apps, check for a clean Activity Monitor, then start GeekBench.

i7 8700k - Geekbench Search - Geekbench Browser

Did some more GeekBench scores - everything normal in BIOS: single 5937 - multi 24546 /// multiplier set to x47 in BIOS : single 5938 - multi 26177

I think that's a too low score for this CPU (8700K), any tips on settings in BIOS or anything I´m missing or doing wrong?
Screenshot of Intel Power Gadget during GeekBench.

 

[CaseySJ]

@CaseySJ
Curiosity...how do you think Catalina will install on this build?

Been there, done that.

[SUCCESS] Gigabyte Designare Z390 (Thunderbolt 3) + i7-9700K + AMD RX 580

Understood. Very good localization of the problem. As I recall, you initially received a bad DIMM and had it replaced. Have you always used Corsair LPX 32GB (2x16GB) 3200MHz C16 DDR4? Do you happen to have another 2 DIMMs of any capacity, even 2 x 4GB DIMMs (as long as they are DDR4)? Can you...

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