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[SUCCESS] Gigabyte Designare Z390 (Thunderbolt 3) + i7-9700K + AMD RX 580

Joined
Mar 27, 2019
Messages
18
Motherboard
Gigabyte Z390 Designare
CPU
i9-9900k
Graphics
Vega 64
Hi guys, I need a bit of assistance here. A power surge took out my Hack's motherboard and I had to replace it with a new one, identical to the previous one (Gigabyte Z390 Designare). I updated the BIOS and performed all BIOS modifications as per build instructions and the computer seems to be working fine with one issue- it does not shut off. Or to be more specific - after shut off it restarts in about 1 second. Sleep/Wake works fine, restart works fine. Any recommendations where to look? My OC version is 0.6.3, running Mojave. Attaching my config.plist if any of you can take a look at it. Thanks in advance.
 

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Joined
Jan 4, 2015
Messages
455
Motherboard
Gigabyte Z390 Designare
CPU
i7 9700K
Graphics
RX 560
Mac
  1. MacBook Pro
Hi guys, I need a bit of assistance here. A power surge took out my Hack's motherboard and I had to replace it with a new one, identical to the previous one (Gigabyte Z390 Designare). I updated the BIOS and performed all BIOS modifications as per build instructions and the computer seems to be working fine with one issue- it does not shut off. Or to be more specific - after shut off it restarts in about 1 second. Sleep/Wake works fine, restart works fine. Any recommendations where to look? My OC version is 0.6.3, running Mojave. Attaching my config.plist if any of you can take a look at it. Thanks in advance.
Something similar happened to me: (shutdown not working) check your BIOS settings , USB power behavior or something like that, ErP? CEC2019?

Did you had a backup of your BIOS Config? You could also try to re-flash the BIOS to clear corrupted settings…

BIOS page concerned:

6A415A3E-67D0-4765-8F69-540127F5EFC6.png
 
Last edited:
Joined
Mar 27, 2019
Messages
18
Motherboard
Gigabyte Z390 Designare
CPU
i9-9900k
Graphics
Vega 64
Something similar happened to me: (shutdown not working) check your BIOS settings , USB power behavior or something like that, ErP? CEC2019?

Did you had a backup of your BIOS Config? You could also try to re-flash the BIOS to clear corrupted settings…

BIOS page concerned:

View attachment 553120
Thanks for the suggestion, but no setting in the power BIOS setting seems to make a difference. It is as if the computer interprets shutdown as restart. I also tried unplugging all peripherals, no difference.
 

CaseySJ

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Messages
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Asus ProArt Z690-Creator
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Hi guys, I need a bit of assistance here. A power surge took out my Hack's motherboard and I had to replace it with a new one, identical to the previous one (Gigabyte Z390 Designare). I updated the BIOS and performed all BIOS modifications as per build instructions and the computer seems to be working fine with one issue- it does not shut off. Or to be more specific - after shut off it restarts in about 1 second. Sleep/Wake works fine, restart works fine. Any recommendations where to look? My OC version is 0.6.3, running Mojave. Attaching my config.plist if any of you can take a look at it. Thanks in advance.
Hello @gainmedialab,

Some questions and suggestions:
  • Other than the motherboard, did any other component experience a failure after the power surge?
  • Which version of BIOS have you installed on the replacement board?
    • We recommend F9g or F9i. Links to both of these are provided in the spoiler at the top of Post 1 labeled Quick Reference to Mini-Guides and Micro-Guides (section 1)
  • When you configured BIOS, do you remember starting with Load Optimized Defaults?
    • If not, let's re-configure BIOS starting with this.
  • Are you using the same memory (DIMMs) that were on the original Z390 Designare?
    • How many DIMMs are you using?
    • What is the speed of your memory?
    • Have you tried temporarily disabling XMP Memory Profile in BIOS?
 
Joined
Jun 18, 2012
Messages
58
Motherboard
Gigabyte Z390 Designare
CPU
i9-9900K
Graphics
RX 580
Mac
  1. iMac
  2. MacBook Pro
Classic Mac
  1. iMac
Mobile Phone
  1. iOS
@zipb

I don't use BT with my Designare Z390 which has the Fenvi FV-T919 card installed. But to see if my hack also had problems with BT, I just checked both Monterey and the latest Ventura public beta to see if my iPhone SE with current iOS would connect via BT. It would pair and for a second or two show "Connected," then immediately disconnect.

If I repeatedly retry to "Connect" the iPhone, it would show "Connected," but instantaneously disconnect.

So I confirm your BT problem with the Designare. I also tried BT with my Z690 Aero G which has a Broadcom BCM94360NG Key A/E M.2 WiFi/BT module replacing the Intel WiFi module and it exhibits the same problem with Big Sur, Monterey, and public beta 3 Ventura. Maybe my iPhone model is a factor.

Since I don't use BT, I don't have time at this point to work the issue.
I'm pretty sure this is a red herring. A Mac and an iPhone have no reason to stay connected via Bluetooth, so they don't. Connecting my iPhone to my MacBookPro yields the same result.
 
Joined
Aug 25, 2012
Messages
1,302
Motherboard
Gigabyte Z390 Designare
CPU
i9 9900k
Graphics
RX480
Mac
  1. MacBook Pro
Classic Mac
  1. Performa
  2. Power Mac
  3. PowerBook
  4. Quadra
Mobile Phone
  1. iOS
I'm pretty sure this is a red herring. A Mac and an iPhone have no reason to stay connected via Bluetooth, so they don't. Connecting my iPhone to my MacBookPro yields the same result.
My main beef is with BT crashes after sleep. Worked OK until Monterey. No longer. Why?
 
Joined
Mar 27, 2019
Messages
18
Motherboard
Gigabyte Z390 Designare
CPU
i9-9900k
Graphics
Vega 64
Hello @gainmedialab,

Some questions and suggestions:
  • Other than the motherboard, did any other component experience a failure after the power surge?
  • Which version of BIOS have you installed on the replacement board?
    • We recommend F9g or F9i. Links to both of these are provided in the spoiler at the top of Post 1 labeled Quick Reference to Mini-Guides and Micro-Guides (section 1)
  • When you configured BIOS, do you remember starting with Load Optimized Defaults?
    • If not, let's re-configure BIOS starting with this.
  • Are you using the same memory (DIMMs) that were on the original Z390 Designare?
    • How many DIMMs are you using?
    • What is the speed of your memory?
    • Have you tried temporarily disabling XMP Memory Profile in BIOS?
Hi.
- No other components in the computer seem to have issues after a power surge. However, an external audio interface that was connected to a USB port on the motherboard was fried as well - it has been repaired by the manufacturer and tested on 2 machines. In terms of internal computer components, nothing seems damaged - was also tested by a computer service that swapped my motherboard.
- I am using F9i version of BIOS, downloaded and setup from the mini guide on this thread.
- Yes, I used Load Optimized Defaults. Also tried reconfiguring by loading optimized defaults and re-applying all tweaks. No change.
- Yes, I am using the same DIMMs from the original Z390. I am using 4 DIMMs, 16Gb each, at 3000MHz. I have also tried disabling the XMP Memory Profile in BIOS, same result.
During some additional testing I noticed that I was having some audio stutter drops and noises with the new setup. They went away when I moved the USB cable to the interface from a USB 2.0 to a USB3.1 port on the motherboard. I am almost positive that I had no issues with using the USB 2.0 port for the audio interface on the previous setup.
 
Last edited:
Joined
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Messages
132
Motherboard
z390 Designaire
CPU
i9-9900K
Graphics
AMD Radeon VII
Mac
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  4. Mac Pro
Classic Mac
  1. 128K
  2. 512K
  3. Classic
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My main beef is with BT crashes after sleep. Worked OK until Monterey. No longer. Why?
Recently updated to Monterey and had the same issue after long sleep. USBwakefixup.kext was the culprit. This kext fixes the black screen after wake issue but also munges the BT on Monterey. Try removing it. The side effect is that you will have to tap your mouse or keyboard twice on wake. The first tap will wake to a black screen. Second tap will enable the screen.
 

CaseySJ

Moderator
Joined
Nov 11, 2018
Messages
19,823
Motherboard
Asus ProArt Z690-Creator
CPU
i7-12700K
Graphics
RX 6800 XT
Mac
  1. MacBook Air
  2. MacBook Pro
  3. Mac Pro
Classic Mac
  1. Quadra
Mobile Phone
  1. iOS
Hi.
- No other components in the computer seem to have issues after a power surge. However, an external audio interface that was connected to a USB port on the motherboard was fried as well - it has been repaired by the manufacturer and tested on 2 machines. In terms of internal computer components, nothing seems damaged - was also tested by a computer service that swapped my motherboard.
- I am using F9i version of BIOS, downloaded and setup from the mini guide on this thread.
- Yes, I used Load Optimized Defaults. Also tried reconfiguring by loading optimized defaults and re-applying all tweaks. No change.
- Yes, I am using the same DIMMs from the original Z390. I am using 4 DIMMs, 16Gb each, at 3000MHz. I have also tried disabling the XMP Memory Profile in BIOS, same result.
During some additional testing I noticed that I was having some audio stutter drops and noises with the new setup. They went away when I moved the USB cable to the interface from a USB 2.0 to a USB3.1 port on the motherboard. I am almost positive that I had no issues with using the USB 2.0 port for the audio interface on the previous setup.
Have you also tried:
  • Reset NVRAM
  • CMOS Reset (this requires us to configure BIOS parameters again)
It may also be helpful to look at the startup section of boot log, by typing this in Terminal:
Bash:
log show --last boot | head -1500 > ~/Documents/bootlog.txt
This will create a file in Documents folder called bootlog.txt. Simply post that file.
 
Joined
Aug 25, 2012
Messages
1,302
Motherboard
Gigabyte Z390 Designare
CPU
i9 9900k
Graphics
RX480
Mac
  1. MacBook Pro
Classic Mac
  1. Performa
  2. Power Mac
  3. PowerBook
  4. Quadra
Mobile Phone
  1. iOS
Recently updated to Monterey and had the same issue after long sleep. USBwakefixup.kext was the culprit. This kext fixes the black screen after wake issue but also munges the BT on Monterey. Try removing it. The side effect is that you will have to tap your mouse or keyboard twice on wake. The first tap will wake to a black screen. Second tap will enable the screen.
Thanks for the suggestion, but I'm not using USBwakefixup.kext.
 
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