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[SUCCESS] Gigabyte Designare Z390 (Thunderbolt 3) + i7-9700K + AMD RX 580

CaseySJ

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Motherboard
Gigabyte Z490 Vision D
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@boob @kellymac12

If you have a Thunderbolt 3 dock (not USB-C dock) with a number of USB ports, try connecting your "complex" USB devices into those ports. Leave the mouse and keyboard (i.e. not "complex" devices) plugged into the rear IO panel.

Why Thunderbolt 3 dock?
  • Dock has its own independent USB controller.
    • If we suspect that the Gigabyte motherboard's controller or macOS configuration is at fault, then off-loading some USB devices to dock has the effect of bypassing the Gigabyte chip and somewhat bypassing macOS. On-board firmware of the dock governs its USB ports.
  • Thunderbolt dock provides its own power supply.
 
Last edited:
Joined
Apr 11, 2016
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Gigabyte z390 Designare
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9900k
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Vega 56
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@boob @kellymac12

If you have a Thunderbolt 3 dock (not USB-C dock) with a number of USB ports, try connecting your "complex" USB devices into those ports. Leave the mouse and keyboard (i.e. not "complex" devices) plugged into the rear IO panel.

Why Thunderbolt 3 dock?
  • Dock has its own independent USB controller.
    • If we suspect that the Gigabyte motherboard's controller or macOS configuration is at fault, then off-loading some USB devices to dock has the effect of bypassing the Gigabyte chip and somewhat bypassing macOS. On-board firmware of the dock governs its USB ports.
  • Thunderbolt dock provides its own power supply.
Thanks @CaseySJ, I'm not actually using any Thunderbolt devices at all, no USB hubs are plugged in either. From reading around I think it's a problem with the board, thinking it might be easier to just swap it out to be honest. Not a fan of work arounds, shame as when it's stable like it is at the moment, it's great. When it starts freezing it's an absolute nightmare.
 

CaseySJ

Moderator
Joined
Nov 11, 2018
Messages
17,208
Motherboard
Gigabyte Z490 Vision D
CPU
i5-10400
Graphics
RX 580
Mac
  1. MacBook Air
  2. MacBook Pro
  3. Mac Pro
Classic Mac
  1. Quadra
Mobile Phone
  1. iOS
Thanks @CaseySJ, I'm not actually using any thunderbolt devices at all, no usb hubs are plugged in either. From reading around I think it's a problem with the board, thinking it might be easier to just swap it out to be honest. Not a fan of work arounds, shame as when it's stable like it is at the moment, it's great. When it starts freezing it's an absolute nightmare.
Certainly. Workarounds are not confidence inspiring and should be temporary.

My suggestion to anyone facing USB stability issues -- and who already has a Thunderbolt 3 dock -- is to move the "complex" USB devices over to the Thunderbolt dock.

This may help us determine whether the problem is truly with the motherboard or the manner in which macOS is configured.

After all, how do we know this problem won't occur on Asus boards as well? These motherboards typically use the same Intel USB 3.x controller built into the PCH chipset. Thunderbolt 3 docks often use ASMedia USB controllers.
 
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That's great! When you get some free time, would you mind running a "render" of the .ISO/DVD to h.264 conversion feature that Video Proc advertises and post an in-process screen shot of Activity monitor. Like this:

View attachment 476375

I only have the free trial (to do the acceleration test) so don't know if that is possible or not, or even how to do it. I should be home in an hour or so and will have a look.
 
Joined
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Motherboard
Gigabyte z390 Designare
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9900k
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Vega 56
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After all, how do we know this problem won't occur on Asus boards as well? These motherboards typically use the same Intel USB 3.x controller built into the PCH chipset. Thunderbolt 3 docks often use ASMedia USB controllers.
Very true. I hope it's something that can be figured out, the thought of having to build, setup, and then reinstall all software again is not something I look forward to. I've just found over the last month or two of researching, every thread about the designare, there's at least on person asking about the usb freezing. With Asus z390's I've found it's rare. As I say, really really hope I'm wrong and it can be fixed, but if you'd experienced the freezing, you'd know it's excruciating. It seemingly happens out of nowhere, can be working fine for days, and then all hell breaks loose.
 

CaseySJ

Moderator
Joined
Nov 11, 2018
Messages
17,208
Motherboard
Gigabyte Z490 Vision D
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i5-10400
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RX 580
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  2. MacBook Pro
  3. Mac Pro
Classic Mac
  1. Quadra
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To: @bmoney @ralphonz @jleahy2 @kellymac12 @iamjoehan

cc: @boob @ssccrab

All of you have reported USB port instability issues that occur anywhere from once a week to couple of times a day.
  • Do any of you already own a Thunderbolt 3 Dock with multiple USB ports?
  • If so, have you tried moving your 'complex' USB devices to the Thunderbolt dock?
    • Keyboard and mouse can most likely remain where they are. These are 'simple' USB devices.
Thunderbolt docks contain their own USB controller and power management firmware. Whereas most Intel-based motherboards use Intel's USB 3.x controller built into the PCH chipset, Thunderbolt docks use completely different ASMedia controllers.

Connecting 'complex' USB devices to a Thunderbolt 3 Dock might be useful in determining whether or not USB instability is due to something on the motherboard.
 
Joined
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Gigabyte Z390 Designare
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i9-9900KF
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Hello,
I already wrote about my mouse lag problem but I just noticed that its not about the mouse but the whole screen because Iv mini lags while playing a video too.
to solve the issue I put the Hackintosh to sleep manually from Apple Logo > Sleep, then I wake it up and there's no issues anymore until I restart the computer.
do you have any idea?
 
Joined
Jan 18, 2018
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GA EP45-UD3P
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Q9550
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Quick Reference has been updated:

View attachment 476497
Well... my RX 580 works with VideoProc. Normally, I use iMac 19,1 but to make VideoProc to utilize my RX 580, settings are as follows,
macOS: 10.14.6
SMBIOS: iMacPro 1,1
IGPU: disabled
Framebuffer: Orinoco FrameBuffer is injected (For me this was required to have GPU name to show up on VideoProc but was not required for dgpu enc/dec to work with VideoProc)
Above setting also works with my LGA 775 hackintosh with Core 2 Quad Q9550. There is no way this system can encode HEVC file that fast on VideoProc if RX 580 is not utilized.

Screen Shot 2020-06-16 at 10.39.16 AM.png

Screen Shot 2020-06-16 at 10.42.03 AM.png

Even though Intel is checked, RX 580 is being utilized.
Screen Shot 2020-06-16 at 10.52.35 AM.png


Screen Shot 2020-06-16 at 12.45.36 PM.png

Screen Shot 2020-06-16 at 12.42.34 PM.png


I used this tool by @mitch_de for testing purposes.
 

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Last edited:
Joined
Jul 23, 2019
Messages
136
Motherboard
Gigabyte Designare Z390
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i9-9900K
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RX 590
Please link for Z390 designare bios F9G. On link for guide the only new version f9h, but he is black screen for me. F9b is normal working.

reboot a couple of times or try a CMOS reset
 
Joined
Feb 21, 2016
Messages
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Motherboard
Gigabyte Z390 Designare
CPU
i9-9900k
Graphics
Vega 56
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  1. iMac
To: @bmoney @ralphonz @jleahy2 @kellymac12 @iamjoehan

cc: @boob @ssccrab

All of you have reported USB port instability issues that occur anywhere from once a week to couple of times a day.
  • Do any of you already own a Thunderbolt 3 Dock with multiple USB ports?
  • If so, have you tried moving your 'complex' USB devices to the Thunderbolt dock?
    • Keyboard and mouse can most likely remain where they are. These are 'simple' USB devices.
Thunderbolt docks contain their own USB controller and power management firmware. Whereas most Intel-based motherboards use Intel's USB 3.x controller built into the PCH chipset, Thunderbolt docks use completely different ASMedia controllers.

Connecting 'complex' USB devices to a Thunderbolt 3 Dock might be useful in determining whether or not USB instability is due to something on the motherboard.

I don't have a TB3 dock, unfortunately. I also don't have any TB devices listed under the PCI page of SysInfo, despite all my BIOS settings being correct as per the guide, so I don't know if that would make a difference. Agree with @boob that it's not great to have a workaround, but with my current combination of different USB devices in different ports I've now been running for several hours without a glitch... So it would seem to point to either a power-consumption issue, or too-many-hubs-attached-to-each-other issue, or something similar.
 
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