[Solved] Premiere Pro "freeze/hangs" on export with RX 580

[Svenb]

Hi,

yesterday I build myself a new hackintosh
Now nearly everything is running except of one thing.

When I edit a video in Premiere Pro everything works until I want to export the movie (export in Premiere and via Media encoder). When I start the export the PC is not reacting anymore properly, even after killing the Premiere Pro (and/or Media encoder) process each click is delayed more than 20 sec. My CPU and my GPU load are not over 20%.

I changed the RX 580 to an Nvidia 1070 with Webdriver, and everything is working properly on export.

Does someone have an idea what could produce this problem?

UPDATE: I found out that if I export to Mpeg2 and not to h264 everything is working fine.

My system:

Board: H370 MSI
CPU: i7-8600K
GPU: Radeon RX580 pulse
OS: 10.13.5 (with native RX 580 drivers)

 

[Matrice666]

I am also having the same issue! Aorus Gaming 5, i7 8600k and RX580 - only hangs/freezes when exporting MP4.

 

[Wolax]

Same, did you ever resolve this?

 

[Svenb]

Hi,

yes I solved it!

you need to activate onboard GPU set it to enable (not auto),
and in clover add the corresponding settings.

I am on business trip at the moment, if you don't find them. please tell me and I will share you them once back.

Sven

 

[Wolax]

That's actually what I have tried as well. IGPU enabled (HD4600 in my case), ig-platform-id set for connectorless layout. h264 works then because it's handled by Quicksync from HD4600. But exporting HEVC/h265 causes the exact same freezes since it's running though RX 580. The very same setup works great with Vega 56.

 

[fvates]

Hi,

yes I solved it!

you need to activate onboard GPU set it to enable (not auto),
and in clover add the corresponding settings.

I am on business trip at the moment, if you don't find them. please tell me and I will share you them once back.

Sven

I have the same issue! where can i find these settings??

 

[rackovanz]

Any more information on this? I am having the same issue.

 

[PancakeBatter]

Same issue here. Does the same in DaVinci Resolve.

@Svenb any chance you could give us some more info?

i5-6600K
RX480

EDIT: Actually just found a work around in another thread. Installed FakeID.Kext and I can export out of premiere and resolve with any problems(yet).

 

[AdonI]

Hi PancakeBatter. Do you have that thread handy? I'm having the same issue, but have not had the same luck. Hoping to do some more research on this. Much obliged!

 

[PancakeBatter]

I had been trying to fix this issue for a very long time. Finally found this thread (Post #153):

https://www.tonymacx86.com/threads/...-h264-does-not-support-hevc-hw.240353/page-16

I am still figuring out if my system is 100% with this solution. Before installing, the export would freeze within the first 3% and the whole computer would become unresponsive. But now I can at least export.