- Joined
- Jan 11, 2018
- Messages
- 126
- Motherboard
- Razer Blade Stealth 2019
- CPU
- i7-8565U
- Graphics
- UHD 630/ MX 150
- Mac
- Mobile Phone
Can anyone help me troubleshoot this issue? My RBS 2019 works with almost 100% functionality except for 2 issues:
1. Sleep - When I put the laptop to sleep by either selecting sleep under the apple menu or closing the lid:
2. Display through HDMI - I have a USB C dongle with an HDMI port that works well with a real macbook and on the RBS Windows Partition. If I plug it into the left USB C port (non thunderbolt) The HDMI display does not work but the dongle works like a hub (usb ports and power delivery work) if I plug it into the right USB C port (thunderbolt 3) The laptop restarts. If I leave it plugged in during restart I get no functionality on the dongle and the laptop restarts again if I pull the dongle out.
Problem 1 is my priority - Sleep is the only thing I need to get to work to make the laptop my daily driver, problem 2 is just a nice to have but I can do without it.
I have attached my problem reporting files - any help would be greatly appreciated.
1. Sleep - When I put the laptop to sleep by either selecting sleep under the apple menu or closing the lid:
- Keyboard backllight remains on
- I can hear the fans spin
- Screen is black with no Backlight
2. Display through HDMI - I have a USB C dongle with an HDMI port that works well with a real macbook and on the RBS Windows Partition. If I plug it into the left USB C port (non thunderbolt) The HDMI display does not work but the dongle works like a hub (usb ports and power delivery work) if I plug it into the right USB C port (thunderbolt 3) The laptop restarts. If I leave it plugged in during restart I get no functionality on the dongle and the laptop restarts again if I pull the dongle out.
Problem 1 is my priority - Sleep is the only thing I need to get to work to make the laptop my daily driver, problem 2 is just a nice to have but I can do without it.
I have attached my problem reporting files - any help would be greatly appreciated.