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Random Freeze after a few seconds or some minutes

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Hi all,

My config:
Gigabyte Z97X-UD3H-BK
i7 4790K 4GHz
Zotac GTX960-2GB GDDR5, DVI, HDMI, 3x Display Port
4 x 8GB Corsair Vengeance LP Series Black DDR3-1600 CL9
Samsung 850 Pro 512GB SATA SSD
PSU: Corsair RM650 650W
OS X 10.10.4
DELL 2713 Monitor


After reading and doing the installation according installation guide, I had problems with installation. I found out, that the graphic card made the problem and disabled the drive in the console during startup. It helped and I was able to install OSX 10.10.4. - Further I figured out that I have to run for my GTX 960 the NVIDIA alternative driver and so i installed it and it began to run smoothly and I was to able to install my software. I had some problems with my screen resolution on my DELL2713 because the FHD settings were not able to choose and I had a bad view. With installing Switch Resx I fixed this and were able to change to standar FHD and my screen was looking good.

Since some weeks, there was and auto driver update from NVIDIA suggested and I installed the latest one for 10.10.4. - after that, I was not using the HT that much. meanwhile I´m having now an EIZO Flexscan Monitor S2431W attached on the DVI port.

Then I encountered random freezes, so started following up on all the tips I could get from this forum.
But I wasn't successful. I got then some dumps during start up, 2 different dumps after each restart. The 3rd restart worked fine and I was able to have the system up for several minutes, until it freezes again. (dump files are attached) after changing BIOS settings (see below) the dumps are gone, but system is still freezing.

One remark, I tried to install a driver for my Asus Wireless USB Adapter, but I only find drivers for 10.8.4. and installed them. But I uninstalled it with the uninstaller and should be removed.


what I further did:

  • tried to find similar problems in the forum made changes in BIOS
SATA-AHCI-Mode : Enabled

XHCI-Mode : Auto

XHCI-Hand Off : Enabled

EHCI-Hand Off : Enabled

Wake On Lan : Disabled


  • during setting up, i was using Logitech USB BT dongle and used a BT Keyboard mouse (all in one solution)
  • now I´ve standard mouse and keyboard attached via USB

I keep getting those random freezes...
All help would be very very welcome!!! Because I really can´t find a hint, where the problem is coming from...

Thank you,
hupo
 

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Does anyone have a solution for this problem? :|

Freezes may be down to RAM
http://www.gigabyte.com/products/product-page.aspx?pid=4979#memory support list

The OP is using 4 sticks of RAM which on some boards were problematic. Update to the latest UEFI/BIOS version. Try 2 sticks of RAM, even different RAM sticks from the relevent BOARD REVISION memory support list.

http://www.gigabyte.com/products/product-page.aspx?pid=4979#memory support list

A non Haswell PSU can also be a problem but incompatible RAM for the motherboard has been the biggest issue for the last couple of years. Apple always use very expensive but high specification RAM - cheap RAM used on Apple hardware has been an issue in the last couple of years.
 
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Thank you very much for your reply!

After uptdating the BIOS to the latest version I it is working better. I´m testing it with continious ping and this works for several hours. But if I´m starting working, e.g. opening word or other applications it happens that system freeze again.

Perhaps it is the problem with the RAM as mentionend, or could it be another problem too? What I will do as next step, is to remove 2 banks of RAM and make further checks.

I would be really appreciated, if anybody have some ideas, or what kind for RAM you suggest and is working fine...

Thank you guy´s in advance,
hupo
 
Joined
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Messages
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hi again.

so I did some memtests (command line in terminal and memtest86+ bootable stick)

where as the memtest86+ did not show any errors runing for a couple of hours (over night) the command line memtest had some output rather than "ok". question is, is that something serious regarding my freez?

btw, system was up and running for more than 1h. works like nicely but as soon as I open a "larger" tool it's going to freeze. textedit was no issue, firefox as well (this time). I wonder, if there is a tool I can run for logging some information while provoking a freeze?

here is the outcome of this test. would really appreciate if anyone has an idea about the information coming from this tool.

THANK YOU
hupo


hupo$ memtest all 2

Memtest version 4.22 (64-bit)
Copyright (C) 2004 Charles Cazabon
Copyright (C) 2004-2008 Tony Scaminaci (Macintosh port)
Licensed under the GNU General Public License version 2 only

Mac OS X 10.10.4 (14E46) running in multiuser mode
Memory Page Size: 4096
System has 8 Intel core(s) with SSE
Requested memory: 29807MB (31255498752 bytes)
Available memory: 29807MB (31255498752 bytes)
Allocated memory: 29807MB (31255498752 bytes) at local address 0x0000000101000000
Attempting memory lock...

locked successfully
Partitioning memory into 2 comparison buffers...
Buffer A: 14903MB (15627749376 bytes) starts at local address 0x0000000101000000
Buffer B: 14903MB (15627749376 bytes) starts at local address 0x00000004a47c8800

Running 2 test sequences... (CTRL-C to quit)

Test sequence 1 of 2:

Running tests on full 29807MB region...
Stuck Address : testing 1 of 16

FAILURE! Data mismatch at local address 0x0000000805c1bd30
Actual Data: 0x0000000800000000

Linear PRN : setting 1 of 16
testing 1 of 16

FAILURE! Data mismatch at local address 0x0000000805c1bd30
Expected Data: 0xfe84ef5eaf59c4f9, Actual Data: 0xfe84ef5e00000000

Running comparison tests using 14903MB buffers...
Random Value :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x5f4dbd83cfdfe98f, BUFB Data: 0x5f4dbd8300000000

Compare XOR :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xa0b2875db02c3196, BUFB Data: 0xa0b2875d00000000

Compare SUB :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xa1b2e4c060ac6aee, BUFB Data: 0xa1b2e4bf00000000

Compare MUL :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x28a683c33baf30a6, BUFB Data: 0xa7fb9cbb00000000

Compare DIV : ok
Compare OR :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x77cfa560eeff143d, BUFB Data: 0x77cfa56000000000

Compare AND :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x73cf0100e6ee1030, BUFB Data: 0x73cf010000000000

Sequential Increment:

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x61a6f5746bd87487, BUFB Data: 0x61a6f57400000000

Solid Bits : testing 1 of 64

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xffffffffffffffff, BUFB Data: 0xffffffff00000000

Block Sequential : testing 2 of 256

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x0101010101010101, BUFB Data: 0x0101010100000000

Checkerboard : testing 1 of 64

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x5555555555555555, BUFB Data: 0x5555555500000000

Bit Spread : testing 1 of 128

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x0000000000000005, BUFB Data: 0x0000000000000000

Bit Flip : testing 1 of 512

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xfffffffffffffffe, BUFB Data: 0xffffffff00000000

Walking Ones : testing 1 of 128

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xfffffffffffffffe, BUFB Data: 0xffffffff00000000

Walking Zeroes : testing 1 of 128

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x0000000000000001, BUFB Data: 0x0000000000000000


Test sequence 2 of 2:

Running tests on full 29807MB region...
Stuck Address : testing 1 of 16

FAILURE! Data mismatch at local address 0x0000000805c1bd30
Actual Data: 0x0000000800000000

Linear PRN : testing 1 of 16

FAILURE! Data mismatch at local address 0x0000000805c1bd30
Expected Data: 0xfe84ef5eaf59c4f9, Actual Data: 0xfe84ef5e00000000

Running comparison tests using 14903MB buffers...
Random Value :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xffbd2a90ed7de1de, BUFB Data: 0xffbd2a9000000000

Compare XOR :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xe150521f1284d499, BUFB Data: 0xe150521f00000000

Compare SUB :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x8392f2b594f57c91, BUFB Data: 0x8392f2b500000000

Compare MUL :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x4d2ad6659e6e86dc, BUFB Data: 0x47982ecc00000000

Compare DIV :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x0000000000000001, BUFB Data: 0x0000000000000000

Compare OR :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xef6d83d7cf7941c5, BUFB Data: 0xef6d83d700000000

Compare AND :

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xed6d01818d784140, BUFB Data: 0xed6d018100000000

Sequential Increment:

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x67fdc5cce9806c16, BUFB Data: 0x67fdc5cc00000000

Solid Bits : testing 1 of 64

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xffffffffffffffff, BUFB Data: 0xffffffff00000000

Block Sequential : testing 2 of 256

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x0101010101010101, BUFB Data: 0x0101010100000000

Checkerboard : testing 1 of 64

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x5555555555555555, BUFB Data: 0x5555555500000000

Bit Spread : testing 1 of 128

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x0000000000000005, BUFB Data: 0x0000000000000000

Bit Flip : testing 1 of 512

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xfffffffffffffffe, BUFB Data: 0xffffffff00000000

Walking Ones : testing 1 of 128

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0xfffffffffffffffe, BUFB Data: 0xffffffff00000000

Walking Zeroes : testing 1 of 128

FAILURE! Data mismatch at local BUFA address 0x0000000462453530, BUFB address 0x0000000805c1bd30
BUFA Data: 0x0000000000000001, BUFB Data: 0x0000000000000000


*** Address Test Failed *** One or more DIMM address lines are non-functional.
 
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too bad there aren't more tips to try out. :cry:

however, i have had the system running now for almost 24h without a freeze but it wasn't doing much anyway. I pinged a website and no and then opend firefox.

so it has had an improve through the BIOS update. no freeze of a not busy system. maybe there are still some settings in the BIOS regarding RAM I could try out?

i ordered new RAM and will see if that brings the change finally. due to the current situation, can I be sure it's down to RAM?

thanks for your help.

best regards
hupo
 
Joined
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Messages
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I just don't get it anymore!

the system is running now more than 2 days without a freeze. as said, nothing else done than bit firefox and a constant ping in the background.

today the new RAM arrived and before I switch it I wanted to provoke a freeze as it should be easy to do.

well it wasn't easy. in fact I could not get the system to freeze at all. I haven not done anything at all....

so I started the memtest one more time... and guess what? passed, every single test

--------------- log start ------------------

hupo:~ candi$ memtest all 2

Memtest version 4.22 (64-bit)
Copyright (C) 2004 Charles Cazabon
Copyright (C) 2004-2008 Tony Scaminaci (Macintosh port)
Licensed under the GNU General Public License version 2 only

Mac OS X 10.10.4 (14E46) running in multiuser mode
Memory Page Size: 4096
System has 8 Intel core(s) with SSE
Requested memory: 25513MB (26752761856 bytes)
Available memory: 25513MB (26752761856 bytes)
Allocated memory: 25513MB (26752761856 bytes) at local address 0x0000000101000000
Attempting memory lock... locked successfully
Partitioning memory into 2 comparison buffers...
Buffer A: 12756MB (13376380928 bytes) starts at local address 0x0000000101000000
Buffer B: 12756MB (13376380928 bytes) starts at local address 0x000000041e4b6000

Running 2 test sequences... (CTRL-C to quit)

Test sequence 1 of 2:

Running tests on full 25513MB region...
Stuck Address : ok
Linear PRN : ok
Running comparison tests using 12756MB buffers...
Random Value : ok
Compare XOR : ok
Compare SUB : ok
Compare MUL : ok
Compare DIV : ok
Compare OR : ok
Compare AND : ok
Sequential Increment: ok
Solid Bits : ok
Block Sequential : ok
Checkerboard : ok
Bit Spread : ok
Bit Flip : ok
Walking Ones : ok
Walking Zeroes : ok

Test sequence 2 of 2:

Running tests on full 25513MB region...
Stuck Address : ok
Linear PRN : ok
Running comparison tests using 12756MB buffers...
Random Value : ok
Compare XOR : ok
Compare SUB : ok
Compare MUL : ok
Compare DIV : ok
Compare OR : ok
Compare AND : ok
Sequential Increment: ok
Solid Bits : ok
Block Sequential : ok
Checkerboard : ok
Bit Spread : ok
Bit Flip : ok
Walking Ones : ok
Walking Zeroes : ok

All tests passed! Execution time: 13040 seconds.

----------log end ----------


however, I restarted the system and could get a freezes again and now I go and change the RAM just in case.... even if this is more a monolog here, I'll keep you posted, maybe anyone else in the future has a issue like that...

hupo
 
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since almost 24h new RAM (ballistix) and no freeze till now. It looks like solved for now. :clap:

regards
hupo
 
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