Contribute
Register

Random Feezing and Random Reboots

Joined
Sep 24, 2013
Messages
13
Motherboard
ASUS Sabertooth Z87
CPU
i7-4770
Graphics
GTX 770
Hello Tonymacx86 community! Hoping someone might have had success with fixing this problem. I built my wife a Hackintosh for her photo business. It works well most of the time however it will randomly reboot while she is using it or sometimes just freeze. Then she has to reboot. I'm am going to provide as much info about the system as I can. Let me know if more info is needed. Your help would be greatly appreciated!
Running on:
Darwin/x86 boot v5.0.132 - Chameleon v2.2svn r2463
Build date: 2014-11-02 12:50:25
8134MB memory
From System Report:
MOTHERBOARD: Asus Sabertooth Z87 socket 1150​
System Software Overview:
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Boot Volume: Hard Drive
Boot Mode: Normal
Computer Name:
User Name:
Secure Virtual Memory: Enabled
Time since boot: 18 minutes
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro6,1
Processor Name: Intel Core i7
Processor Speed: 3.50 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Boot ROM Version: MultiBeast.tonymacx86.com
SMC Version (system): 1.30f3
NVIDIA GeForce GTX 770:
Chipset Model: NVIDIA GeForce GTX 770
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 4096 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x1184
Revision ID: 0x00a2
ROM Revision: preset 1.0.0
Displays:
LED Cinema Display:
Display Type: LCD
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number:
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Connection Type: DisplayPort
Memory Slots:
ECC: Disabled
Upgradeable Memory: Yes
BANK 0/ChannelA-DIMM0:
Size: Empty
Type: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
Part Number: Empty
Serial Number: Empty
BANK 1/ChannelA-DIMM1:
Size: 4 GB
Type: DDR3
Speed: 1867 MHz
Status: OK
Manufacturer: G Skill Intl
Part Number: F3-14900CL9-4GBXL
Serial Number: -
BANK 2/ChannelB-DIMM0:
Size: Empty
Type: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
Part Number: Empty
Serial Number: Empty
BANK 3/ChannelB-DIMM1:
Size: 4 GB
Type: DDR3
Speed: 1867 MHz
Status: OK
Manufacturer: G Skill Intl
Part Number: F3-14900CL9-4GBXL
Serial Number: -
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 180
Sleep on Power Button: Yes
Automatic Restart on Power Loss: No
Wake on LAN: Yes
Current Power Source: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
Hardware Configuration:
UPS Installed: No
ASMedia ASM1061:
Vendor: ASMedia
Product: ASM1061
Link Speed: 6 Gigabit
Negotiated Link Speed: 3 Gigabit
Physical Interconnect: SATA
Description: AHCI Version 1.20 Supported
eSATA-2 ExternalRAID:
Capacity: 2.2 TB (2,199,023,255,040 bytes)
Model: eSATA-2 ExternalRAID
Revision: 0
Serial Number: Z1F1TBE5
Native Command Queuing: No
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
EFI:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk1s1
Content: EFI
Volume UUID:
Jess:
Capacity: 2.2 TB (2,198,679,281,664 bytes)
Available: 240.02 GB (240,017,686,528 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s2
Mount Point: /Volumes/Jess
Content: Apple_HFS
Volume UUID:

ASMedia ASM1061:
Vendor: ASMedia
Product: ASM1061
Link Speed: 6 Gigabit
Negotiated Link Speed: 3 Gigabit
Physical Interconnect: SATA
Description: AHCI Version 1.20 Supported
eSATA-2 ExternalRAID:
Capacity: 2.2 TB (2,199,023,255,040 bytes)
Model: eSATA-2 ExternalRAID
Revision: 0
Serial Number:
Native Command Queuing: No
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
EFI:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk2s1
Content: EFI
Volume UUID:
Logan:
Capacity: 2.2 TB (2,198,679,281,664 bytes)
Available: 1.47 TB (1,466,171,473,920 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s2
Mount Point: /Volumes/Logan
Content: Apple_HFS
Volume UUID:
Intel 8 Series Chipset:
Vendor: Intel
Product: 8 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 6 Gigabit
Physical Interconnect: SATA
Description: AHCI Version 1.30 Supported
Samsung SSD 840 PRO Series:
Capacity: 256.06 GB (256,060,514,304 bytes)
Model: Samsung SSD 840 PRO Series
Revision: DXM05B0Q
Serial Number:
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Solid State
TRIM Support: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
EFI:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
Volume UUID:
Hard Drive:
Capacity: 255.2 GB (255,200,755,712 bytes)
Available: 39.32 GB (39,323,168,768 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
Content: Apple_HFS
Volume UUID:
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Volume UUID:
Intel 8 Series Chipset:
Vendor: Intel
Product: 8 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 1.5 Gigabit
Physical Interconnect: SATA
Description: AHCI Version 1.30 Supported
HL-DT-ST DVD+/-RW GH70N:
Model: HL-DT-ST DVD+/-RW GH70N
Revision: A101
Serial Number:
Native Command Queuing: No
Detachable Drive: No
Power Off: No
Async Notification: Yes


I do have 2 .log files from 2 different days when this occurred.
Is there any info in there that i could post that would be helpful?
I have searched all over tonmacx86 forums and many other sites for a resolution but have come up short :(
I ran memtest on the machine for +5hours and it came up with no errors.
In BIOS I have boot drive on AHCI, I have XMP disabled. Could it be a bios setting?
Could it be related to the GPU? Or some other hardware related setting/configuration that Im forgetting about?
I know I am asking a lot and again any help the Tonymacx86 community could provide would be most helpful and appreciated. :)
 
Joined
Sep 24, 2013
Messages
13
Motherboard
ASUS Sabertooth Z87
CPU
i7-4770
Graphics
GTX 770
Hi there, thank you for the replay. I am not overclocking anything. But would the GPU or CPU auto overclock if/when needed? is there a way to make sure either or both are not doing so and/or turn off any auto overclocking functions?
 
Joined
May 31, 2013
Messages
354
Motherboard
Z77MX
CPU
i5-3570K
Graphics
MSI GTX 970 Gaming 4G
Mac
iMac, MacBook Pro
Classic Mac
Mobile Phone
No it will not auto-overclock.

from your symptom, the most likely cause would have been a faulty memory stick but you already tested that it is good. It might be overheating , you have an app to monitor the heat sensors in your build ?
 
Joined
Sep 24, 2013
Messages
13
Motherboard
ASUS Sabertooth Z87
CPU
i7-4770
Graphics
GTX 770
Thank you for the reply!!! SO I thought about overclocking too however the CPU is watercooled (corsair H80) And the GPU has 3 fans on it. But thank you I will put on some monitoring software that is a great idea to help narrow down the problem. Thank you again. would there be anything in the logs that I could look for? I'm not really sure what to look for OS X logs.
 
Joined
May 31, 2013
Messages
354
Motherboard
Z77MX
CPU
i5-3570K
Graphics
MSI GTX 970 Gaming 4G
Mac
iMac, MacBook Pro
Classic Mac
Mobile Phone
Are you using TimeMachine ? .. I had a 'corrupted' Time Machine drive that caused the system to hang and reboot everytime TimeMachine fired up.

Solution for me was to :
1) Disable Time machine
2) Verify/Repair Disk
3) Re-enable Time Machine
 
Joined
Sep 24, 2013
Messages
13
Motherboard
ASUS Sabertooth Z87
CPU
i7-4770
Graphics
GTX 770
Thanks for the reply Kasbah, sadly we do not use TimeMachine. We do have 2-3 external enclosures that run in Raid 1 as to protect all the photo files my wife uses. However I will run verify disk and repair permissions on all drives we connect to the pc(mac lol) to see if that helps.

Sadly this still is happening. If anyone else has any suggestions would love to hear them. :)
 
Joined
Jul 21, 2014
Messages
16
Motherboard
Asus Z97i-plus
CPU
Intel i7-4770k
Graphics
Intel integrated hd4600
Mac
MacBook Pro
Mobile Phone
Android
I'm absolutely no expert, but I noticed on my machine that there were sudden reboots and panics, specially during install, because of memory problems (overwritings). Maybe you could try to boot with the -no-zp boot flag. Does that make a difference?
 
Joined
Sep 24, 2013
Messages
13
Motherboard
ASUS Sabertooth Z87
CPU
i7-4770
Graphics
GTX 770
Will try the booting with -no-zp flag.....what exactly does that do?
 
Joined
Mar 7, 2015
Messages
14
Mac
Classic Mac
Mobile Phone
I do have 2 .log files from 2 different days when this occurred.
Is there any info in there that i could post that would be helpful?
[…]
I ran memtest on the machine for +5hours and it came up with no errors.
I have the same problem occurring on a new build z97x-UD7-TH. How did you run memtest on the machine and where can I find .log files in OS X 10.10.2? Maybe we could compare logs and see if there is a common issue. I was wondering if it was a because the HDD that I have temporarily used was on its last legs, but although it is a few years old it has only had light use. If there is a larger hardware/BIOS setting issue at play, would dearly like to get this sorted out too.
 
Top