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PCIe USB2.0 card: no HD's or Flash memory

Joined
Oct 2, 2011
Messages
321
Motherboard
Gigabyte Z68MA-D2H-B3
CPU
i7 2600k
Graphics
GTX 960
Hi,
I've got an issue with my Sonnet Tango 800 card. It's a PCI Express card with firewire 800 & USB2.0 ports. Firewire works fine. USB2.0 works with devices like mouses and MIDI controllers but my USB flash drive and USB HDD don't mount in Finder. System Profiler does list them. I tested the card in a Winbugs PC and it worked fine. Any ideas as to what could be causing this? I'm running 10.6.8.

Tanx, Dieter
 
Joined
Oct 2, 2011
Messages
321
Motherboard
Gigabyte Z68MA-D2H-B3
CPU
i7 2600k
Graphics
GTX 960
Not sure if I understand you correctly... I can't take the FW out because it's on the same card as the USB ports.

If that wasn't what you meant: the USB drives work fine in the USB ports of my motherboard.
 
Joined
Nov 20, 2010
Messages
367
Motherboard
GA-Z87X-UD5H
CPU
i7-4770K
Graphics
4600
Mobile Phone
  1. iOS
Because your MB USB 2.0 ports are OK, I would guess the problem is the FW card. You probably think that too.

You can start to debug the problem, by trying your FW/USB card in other MB slots. You might even try it in the x16 slot with the video card in the x8 slot temporarily.

If that doesn't give you a working solution, I would purchase a FW card, with or without USB2.0, that you can RETURN. See if it works for you.

Other solutions to extend the 6 USB 2.0/3.0 ports of your mother board:

Get separate FW and USB cards. Either USB 2.0 or 3.0 cards.

Get separate FW card and use a USB 2.0 or USB 3.0 multi-port device [one that comes with its own power supply].

When you have working solutions, you can test for the best thoughput.

In selecting a replacement FW card, research other's success with them and your MB.
 
Joined
Oct 2, 2011
Messages
321
Motherboard
Gigabyte Z68MA-D2H-B3
CPU
i7 2600k
Graphics
GTX 960
tanx for the advice!

there's a couple of things that limit my options though. with the FW+USB card all my expansion slots are taken so I can't replace it by 2 individual cards. i do need both. firewire for my audio interface and the extra USB controller for my 2nd Kinect camera. these have a technical limitation that doesn't allow 2 of them to be connected to the same USB host controller. that's why i need the extra USB.

i might try another route. the Kinect drivers/libraries have another limitation (or bug?) that doesn't allow them to run on USB3.0 ports. that's a pitty cause my guess is the backward compatible USB3.0 controller will appear as a 2nd controller to the Kinect software. one guy managed to fix this, though with a complicated hack on windows...
 
Joined
Nov 20, 2010
Messages
367
Motherboard
GA-Z87X-UD5H
CPU
i7-4770K
Graphics
4600
Mobile Phone
  1. iOS
Were you able to determine if the card is defective or just incompatible?

You might look on Ebay. There are many folks selling add-on cards. Some of them mau fit your needs.
 
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