Mouse preference pane quits unexpectedly

Discussion in 'Hardware Troubleshooting' started by nikotel, May 12, 2017.

  1. MichaelSwagZ

    MichaelSwagZ

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    Jul 15, 2017 at 9:31 AM #31
    MichaelSwagZ

    MichaelSwagZ

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    download el caption and extract the mouse.prefPane from it with Pacifist then replace it with the old prefpane, then go into the mouse.prefPane and remove the .mov file
     
  2. B-San

    B-San

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    Jul 30, 2017 at 3:24 AM #32
    B-San

    B-San

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    Yep worked for me! Like you, I have a Gigabyte z97 with a 600 series GPU (GT640) and needed to implement this workaround to get things going.. Thanks!
     
  3. Vincent13

    Vincent13

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    Aug 2, 2017 at 3:04 PM #33
    Vincent13

    Vincent13

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    Hi,


    I'm using Sierra 10.12.6.
    The issue is not directly into Mouse.prefPane but into the assets that it does uses.

    The video that does explain gesture is the problem (i'm using NVIDIA Web Driver), you can access back to the Magic Mouse preferences panel if you rename MagicMouse.mov into /System/Library/Assets/com_apple_MobileAsset_prefpanes_TrackpadMouseVideos/8d8c589221217f59c640073a8a348ef41934be08.asset/AssetData/ folder.

    So, this command do the trick :

    Code (Text):
    sudo mv /System/Library/Assets/com_apple_MobileAsset_prefpanes_TrackpadMouseVideos/8d8c589221217f59c640073a8a348ef41934be08.asset/AssetData/MagicMouse.mov /System/Library/Assets/com_apple_MobileAsset_prefpanes_TrackpadMouseVideos/8d8c589221217f59c640073a8a348ef41934be08.asset/AssetData/MagicMouse-fix.mov

    Regards,
     
  4. Bigjohnson

    Bigjohnson

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    Aug 3, 2017 at 10:52 AM #34
    Bigjohnson

    Bigjohnson

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    So Vincent13, this one terminal command takes care of both the trackpad and Magic Mouse video problem?
     
  5. F-bone

    F-bone

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    Aug 5, 2017 at 12:12 PM #35
    F-bone

    F-bone

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    This workaround works. Mouse settings no longer crash (due to the video not loading).
     
  6. Bigjohnson

    Bigjohnson

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    Aug 6, 2017 at 8:22 PM #36
    Bigjohnson

    Bigjohnson

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    D
    Again, does this apply to the trackpad prefpane also or would that take a separate command?
     
  7. sabur7

    sabur7

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    Aug 14, 2017 at 4:40 PM #37
    sabur7

    sabur7

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    Thanks!. That did the trick. Great find.

     
    Wicked.One1 likes this.
  8. Cfreak

    Cfreak

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    Aug 15, 2017 at 5:55 AM #38
    Cfreak

    Cfreak

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    After upgrading my 2013 CustoMac Pro from 10.8.5 to 10.12.5/.6 and lots of scouring the forums I had decided weeks ago I needed to upgrade my wifi card to a real Mac Airport extreme (which took weeks to get all the parts from 3 different Ebay vendors in the mail) !!! Tonight I put it all together and there was no change! Ughhhh! :banghead: Vincent13's simple terminal workaround WORKED! I can finally enjoy the right click on my Magic Mouse v1, because now the prefpane won't crash and I can actually get to the settings to enable the right click!! I had tried to remove the movie file manually, but failed (not sure why either). I bet I can go back to the old BT dongle and TP-Link wifi card, that all worked flawlessly and I'd be fine. This was not a hardware issue. Thanks Vincent13 !!!
     
    Last edited: Aug 15, 2017
  9. glenlivet

    glenlivet

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    Aug 19, 2017 at 10:37 AM #39
    glenlivet

    glenlivet

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    This worked well for me too. Thank you Vincent13!
     
  10. Bigjohnson

    Bigjohnson

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    Aug 24, 2017 at 5:07 PM #40
    Bigjohnson

    Bigjohnson

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    Hey Vincent13, any chance you could write a command for the trackpad pref, would be much appreciated.
     

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