Maps app not working in Mavericks after upgrade

[rgardner]

After updating to Mavericks from 10.8.5, the only issue I am really noticing is that the Maps app does not work and causes UI freezes.

I found the following entries in the Console App when I open Maps:

10/24/13 9:54:11.274 AM WindowServer[154]: disable_update_likely_unbalanced: UI updates still disabled by application "Maps" after 15.28 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
10/24/13 9:54:11.295 AM Maps[2119]: void CGSUpdateManager::log() const: conn 0x2625b token 0x3ffffffffffd0a
10/24/13 9:54:11.302 AM Maps[2119]: Backtrace (at 5849.81):
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 0 CoreGraphics 0x00007fff908c4211 CGSBacktraceCreate + 59
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 1 CoreGraphics 0x00007fff908e80a8 _ZN16CGSUpdateManager14disable_updateEv + 98
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 2 AppKit 0x00007fff91264272 -[NSClipView _immediateScrollToPoint:] + 86
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 3 AppKit 0x00007fff912641da -[NSClipView scrollToPoint:] + 237
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 4 AppKit 0x00007fff91268e50 -[NSClipView _scrollTo:animateScroll:flashScrollerKnobs:] + 1711
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 5 AppKit 0x00007fff912685bf -[NSClipView _reflectDocumentViewFrameChange] + 128
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 6 AppKit 0x00007fff9122cf3c -[NSView _postFrameChangeNotification] + 203
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 7 AppKit 0x00007fff9144c89b -[NSView setPostsFrameChangedNotifications:] + 85
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 8 AppKit 0x00007fff913c9e67 -[NSTextView(NSPrivate) _setWatchingSuperviewClipView:] + 443
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 9 AppKit 0x00007fff913cb9a9 -[NSTextView(NSPrivate) _setSuperview:] + 90
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 10 AppKit 0x00007fff912137e9 -[NSView addSubview:] + 337
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 11 AppKit 0x00007fff9125b45f -[NSClipView setDocumentView:] + 456
10/24/13 9:54:11.302 AM Maps[2119]: void CGSUpdateManager::log() const: 12 AppKit 0x00007fff9144aa34 _NSEditTextCellWithOptions + 2615
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 13 AppKit 0x00007fff91449ab3 -[NSTextFieldCell _selectOrEdit:inView:target:editor:event:start:end:] + 506
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 14 AppKit 0x00007fff9148023c -[NSSearchFieldCell _selectOrEdit:inView:target:editor:event:start:end:] + 163
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 15 AppKit 0x00007fff91449643 -[NSCell selectWithFrame:inView:editor:delegate:start:length:] + 59
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 16 AppKit 0x00007fff9144910b -[NSTextField selectText:] + 230
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 17 AppKit 0x00007fff91448ef2 -[NSTextField becomeFirstResponder] + 158
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 18 Suggestions 0x00007fff92668523 -[SGTSearchField becomeFirstResponder] + 63
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 19 AppKit 0x00007fff9133f5f7 -[NSWindow makeFirstResponder:] + 734
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 20 Maps 0x0000000100e72d56 Maps + 19798
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 21 AppKit 0x00007fff911edb6f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1223
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 22 AppKit 0x00007fff911e25fe loadNib + 327
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 23 AppKit 0x00007fff911e1b9c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZonewnerBundle:] + 288
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 24 AppKit 0x00007fff914765b2 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 25 AppKit 0x00007fff914763aa -[NSWindowController loadWindow] + 196
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 26 AppKit 0x00007fff9147b058 -[NSWindowController window] + 80
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 27 AppKit 0x00007fff91ac749f -[NSDocument(NSPersistentUISupport) restoreDocumentWindowWithIdentifier:state:completionHandler:] + 176
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 28 AppKit 0x00007fff916a86ce -[NSDocumentControllerPersistentRestoration loadedDocument:forAutoID:] + 163
10/24/13 9:54:11.303 AM Maps[2119]: void CGSUpdateManager::log() const: 29 AppKit 0x00007fff916b14f3 -[NSDocumentController _restorePersistentDocumentWithState:completionHandler:] + 953
10/24/13 9:54:11.304 AM Maps[2119]: void CGSUpdateManager::log() const: 30 AppKit 0x00007fff916b1de6 __76+[NSDocumentController restoreWindowWithIdentifier:state:completionHandler:]_block_invoke_2 + 664
10/24/13 9:54:11.304 AM Maps[2119]: void CGSUpdateManager::log() const: 31 AppKit 0x00007fff916aa48e -[NSDocumentController _waitForAsyncOpeningOrPrintingToFinishThenContinue:] + 246
10/24/13 9:54:11.304 AM WindowServer[154]: common_reenable_update: UI updates were finally reenabled by application "Maps" after 15.31 seconds (server forcibly re-enabled them after 1.00 seconds)

I noticed in the force quit crash log:
Process: Maps [2119]
Path: /Applications/Maps.app/Contents/MacOS/Maps
Architecture: x86_64
Parent: launchd [180]
UID: 502
Task size: 24515 pages

Thread 0x253cb DispatchQueue 1 priority 81
18 start + 1 (libdyld.dylib) [0x7fff931a65fd]
18 NSApplicationMain + 940 (AppKit) [0x7fff911dd803]
18 -[NSApplication run] + 553 (AppKit) [0x7fff911f29cc]
18 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff911fe8db]
18 _DPSNextEvent + 1434 (AppKit) [0x7fff911ff28e]
18 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff8d92dabc]
18 ReceiveNextEventCommon + 173 (HIToolbox) [0x7fff8d92db85]
18 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff8d92df0d]
18 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff94132275]
18 __CFRunLoopRun + 814 (CoreFoundation) [0x7fff941327de]
18 __CFRunLoopDoBlocks + 341 (CoreFoundation) [0x7fff94132ee5]
18 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 (CoreFoundation) [0x7fff941417cc]
18 ___DisplayLinkCallback_block_invoke + 30 (VectorKit) [0x7fff93759a2e]
18 -[VGLDisplayLink _displayLinkFired:] + 104 (VectorKit) [0x7fff93759aa8]
18 -[VKClassicGlobeCanvas onTimerFired:] + 261 (VectorKit) [0x7fff937ea1c5]
18 -[VKClassicGlobeCanvas updateAndDrawWithTimestamp:] + 300 (VectorKit) [0x7fff937eaa5c]
18 -[CAOpenGLLayer _display] + 395 (QuartzCore) [0x7fff94636e49]
18 CAOpenGLLayerDraw(CAOpenGLLayer*, double, CVTimeStamp const*, unsigned int) + 758 (QuartzCore) [0x7fff946372c3]
18 g575SubmitPacketsToken + 64 (AppleIntelHD3000GraphicsGLDriver) [0x123400023d9d]
18 GHAL3D::CPrivateCommandTransport::FlushCommandBuffer(GHAL3D::FLUSH_TYPE, unsigned char) + 280 (AppleIntelHD3000GraphicsGLDriver) [0x123400024028]
18 GhalInterface::getCommandBuffer(unsigned char**, unsigned char**, unsigned int*, unsigned int*) + 134 (AppleIntelHD3000GraphicsGLDriver) [0x123400002b96]
18 IOConnectCallMethod + 349 (IOKit) [0x7fff95febb6c]
18 io_connect_method + 377 (IOKit) [0x7fff96043a4e]
18 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff94004a1a]
*18 hndl_mach_scall64 + 22 (mach_kernel) [0xffffff80002f3e26]
*18 ??? (mach_kernel + 823837) [0xffffff80002c921d]
*18 mach_msg_overwrite_trap + 195 (mach_kernel) [0xffffff800021e003]
*18 ipc_kmsg_send + 117 (mach_kernel) [0xffffff80002139b5]
*18 ipc_kobject_server + 241 (mach_kernel) [0xffffff8000226bb1]
*18 ??? (mach_kernel + 745480) [0xffffff80002b6008]
*18 is_io_connect_method + 415 (mach_kernel) [0xffffff80006cb28f]
*18 IOUserClient::externalMethod(unsigned int, IOExternalMethodArguments*, IOExternalMethodDispatch*, OSObject*, void*) + 753 (mach_kernel) [0xffffff80006cd821]
*18 shim_io_connect_method_scalarI_structureO + 294 (mach_kernel) [0xffffff80006cc226]
*18 IOIntelGLContext::submit_command_buffer(unsigned int, sIOGLGetCommandBuffer*) + 101 (AppleIntelHD3000Graphics) [0xffffff7f81a28c0d]
*18 IOIntelGLContext::clientMemoryForType(unsigned int, unsigned int*, IOMemoryDescriptor**) + 4180 (AppleIntelHD3000Graphics) [0xffffff7f81a2b0b8]
*18 IntelAccelerator::waitForTimeStamp(unsigned int) + 127 (AppleIntelHD3000Graphics) [0xffffff7f81a3cb35]
*18 IntelGenRingBuffer::stampWait(unsigned int&, unsigned int, char const*, unsigned int, unsigned int) + 354 (AppleIntelHD3000Graphics) [0xffffff7f81a40716]
*18 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*18 ??? (mach_kernel + 223563) [0xffffff800023694b]
*18 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]


There is a reference to AppleIntelHD3000GraphicsGLDriver there, but I am using a AMD Radeon HD 6870 1024 MB with GraphicsEnabler=No.

Has anyone else seen or had this issue with Maps? It seems most other apps are working fine (Flash isn't working perfect, but StarCraft 2 runs smoothly so I am not sure if that is a Graphics card issue or not?)

Thanks

 

[pbryanw]

Hi,

I wonder if you have intel HD3000 graphics enabled somehow, so you have an integrated CPU and discrete GPU working together.

I'm saying this, as I also had Maps crashing on me after upgrading to Mavericks, and had to disable my Intel HD2500 graphics before it would work correctly. In my case I had to disable integrated graphics in my UEFI bios, then drop the MCFG tables in my Clover config, to get it working.

So, I think it's worth checking whether you have your integrated GPU enabled in your bios, as a first step.

 

[giannifromq]

Same issue here, but with a Gigabyte geForce GTX 650 TI OC 2GB. I am thinking to just delete all intel related graphics kext from the osx and install the latest graphics kext from the manufacturer site if available, maybe this could be a solution. Are you also experiencing, that after you open the maps, the complete system is laggy, the finder crashes etc. ?

 

[Inoutik]

Have solution for you

Delete these kexts from System\Library\Extensions
AppleIntelHDGraphics.kext
AppleIntelHD5000Graphics.kext
AppleIntelHD4000Graphics.kext
AppleIntelHD3000Graphics.kext
Then use kext utility
Then reboot
Then have fun

Simple Also works for troubles with Final cut pro X

 

[rgardner]

Awesome! Thanks for that, I had thought I turned off the internal graphics years ago (this machine has been my*main computer since Lion came out). I turned it to 'Disabled if External Graphics Card Exists' in my BIOS setup and voila - Maps is now working

 

[pbryanw]

That's great news! I also wonder if other people having this problem are using an SMBios from a Mac that only uses internal graphics like Macmini6,2.

To get maps working, and prevent some errors I was having with Mavericks, I had to to switch to an iMac13,2 SMBios along with disabling my internal GPU and dropping MCFG table.

 

[puec]

Deleting the kexts worked!! Thank you so much!

 

[giannifromq]

You are just freakin' awesome. Big thanks from Hungary.

 

[chicken190]

Thank You so MUCH!!!

 

[jonathanmuth]

Delete these kexts from System\Library\Extensions
AppleIntelHDGraphics.kext
AppleIntelHD5000Graphics.kext
AppleIntelHD4000Graphics.kext
AppleIntelHD3000Graphics.kext
Then use kext utility
Then reboot
Then have fun

I had a similar issue with a GeForce GTX770 and Apple Maps on Mavericks.
All I got was basically white noise in the Maps view. Deleting the kexts mentioned before and disabling the integrated Intel graphics solved the problem for me.

Thanks for the tip.