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macOS10.12.4 Wake up black screen(Only backlight)

Joined
Jan 11, 2017
Messages
12
CPU
i5
Graphics
HD4000
AUSU VM510LI

CPU:I5 52000U HD5500

macOS 10.12.3 is normal
(ig-platform-id=16160002 Wake up black screen(Only backlight))
(ig-platform-id=16260006 Wake is normal)

macOS 10.12.4 wake up black screen(Only backlight)
(ig-platform-id=16160002 and 16260006 Wake up black screen(Only backlight))

How to fix it?
 

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Joined
Jul 24, 2011
Messages
64
Motherboard
Lenovo G50-80
CPU
i5-5200U
Graphics
HD 5500 1920x1080
Mac
MacBook, Mac mini
Mobile Phone
Android
I am having the same problem on a Lenovo G50-80 with similar specs (Intel Broadwell 5200U, HD5500, Sierra 10.12.4). On my machine there's a difference though between the two ids. With ig-platform-id=16260006 a few seconds after waking up to a black screen the whole system freezes too. With ig-platform-id=16260002 after a wakeup only the screen is black, the system is still running, even the screen brightness can be adjusted. With 10.12.3 all was fine.
 

RehabMan

Moderator
Joined
May 3, 2012
Messages
191,719
Motherboard
Intel DH67BL
CPU
Core i7-2600K
Graphics
Intel HD 3000
Mac
MacBook Air
Mobile Phone
iOS
AUSU VM510LI

CPU:I5 52000U HD5500

macOS 10.12.3 is normal
(ig-platform-id=16160002 Wake up black screen(Only backlight))
(ig-platform-id=16260006 Wake is normal)

macOS 10.12.4 wake up black screen(Only backlight)
(ig-platform-id=16160002 and 16260006 Wake up black screen(Only backlight))

How to fix it?
I am having the same problem on a Lenovo G50-80 with similar specs (Intel Broadwell 5200U, HD5500, Sierra 10.12.4). On my machine there's a difference though between the two ids. With ig-platform-id=16260006 a few seconds after waking up to a black screen the whole system freezes too. With ig-platform-id=16260002 after a wakeup only the screen is black, the system is still running, even the screen brightness can be adjusted. With 10.12.3 all was fine.
Read FAQ, "Problem Reporting"
https://www.tonymacx86.com/threads/faq-read-first-laptop-frequent-questions.164990/
 
Joined
Jan 11, 2017
Messages
12
CPU
i5
Graphics
HD4000
Thank you very much for your reply

This is my system configuration information

Code:
neros-MBP:RehabMan nero$ kextstat|grep -y acpiplat
   13    2 0xffffff7f83153000 0x66000    0x66000    com.apple.driver.AppleACPIPlatform (5.0) 65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE <12 11 7 6 5 4 3 1>
neros-MBP:RehabMan nero$ kextstat|grep -y appleintelcpu
neros-MBP:RehabMan nero$ kextstat|grep -y applelpc
  104    0 0xffffff7f8296d000 0x3000     0x3000     com.apple.driver.AppleLPC (3.1) F51595F0-F9B1-3B85-A1C3-F984DAD4107E <96 12 5 4 3>
neros-MBP:RehabMan nero$ kextstat|grep -y applehda
  101    1 0xffffff7f82e33000 0x1d000    0x1d000    com.apple.driver.AppleHDAController (279.48) ED51F180-19C8-3DE1-AF81-0E389D98ADDE <100 46 29 12 7 6 5 4 3 1>
  123    0 0xffffff7f82fb5000 0xb5000    0xb5000    com.apple.driver.AppleHDA (279.48) 806B8C17-50CA-3C6B-90B3-195F38D8FB89 <122 102 101 100 46 29 6 5 4 3 1>

neros-MBP:RehabMan nero$ sudo touch /System/Library/Extensions && sudo kextcache -u /

Password:

kext-dev-mode allowing invalid signature -67013 0xFFFFFFFFFFFEFA3B for kext AppleMobileDevice.kext

KernelCache ID: E0E201629645AE228C6A1AA9F08C526B
 

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Last edited:

RehabMan

Moderator
Joined
May 3, 2012
Messages
191,719
Motherboard
Intel DH67BL
CPU
Core i7-2600K
Graphics
Intel HD 3000
Mac
MacBook Air
Mobile Phone
iOS
Thank you very much for your reply

This is my system configuration information

Code:
neros-MBP:RehabMan nero$ kextstat|grep -y acpiplat
   13    2 0xffffff7f83153000 0x66000    0x66000    com.apple.driver.AppleACPIPlatform (5.0) 65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE <12 11 7 6 5 4 3 1>
neros-MBP:RehabMan nero$ kextstat|grep -y appleintelcpu
neros-MBP:RehabMan nero$ kextstat|grep -y applelpc
  104    0 0xffffff7f8296d000 0x3000     0x3000     com.apple.driver.AppleLPC (3.1) F51595F0-F9B1-3B85-A1C3-F984DAD4107E <96 12 5 4 3>
neros-MBP:RehabMan nero$ kextstat|grep -y applehda
  101    1 0xffffff7f82e33000 0x1d000    0x1d000    com.apple.driver.AppleHDAController (279.48) ED51F180-19C8-3DE1-AF81-0E389D98ADDE <100 46 29 12 7 6 5 4 3 1>
  123    0 0xffffff7f82fb5000 0xb5000    0xb5000    com.apple.driver.AppleHDA (279.48) 806B8C17-50CA-3C6B-90B3-195F38D8FB89 <122 102 101 100 46 29 6 5 4 3 1>

neros-MBP:RehabMan nero$ sudo touch /System/Library/Extensions && sudo kextcache -u /

Password:

kext-dev-mode allowing invalid signature -67013 0xFFFFFFFFFFFEFA3B for kext AppleMobileDevice.kext

KernelCache ID: E0E201629645AE228C6A1AA9F08C526B
Incomplete "Problem Reporting"... no ioreg attached there.
 

RehabMan

Moderator
Joined
May 3, 2012
Messages
191,719
Motherboard
Intel DH67BL
CPU
Core i7-2600K
Graphics
Intel HD 3000
Mac
MacBook Air
Mobile Phone
iOS
Sorry, is this file?
What is:
com.actionsmicro.ezsound
and
com.howard.framebuffer

Eliminate of 3rd party system software or other unneeded software when trying to troubleshoot.
 
Joined
Jan 11, 2017
Messages
12
CPU
i5
Graphics
HD4000
What is:
com.actionsmicro.ezsound
and
com.howard.framebuffer

Eliminate of 3rd party system software or other unneeded software when trying to troubleshoot.
This is “Wireless Presentation Gateway” software.

I have tried to install the system completely(No third party software), but still have the same problem.

Need me to install the system and then extract the problem report?
 

RehabMan

Moderator
Joined
May 3, 2012
Messages
191,719
Motherboard
Intel DH67BL
CPU
Core i7-2600K
Graphics
Intel HD 3000
Mac
MacBook Air
Mobile Phone
iOS
This is “Wireless Presentation Gateway” software.

I have tried to install the system completely(No third party software), but still have the same problem.

Need me to install the system and then extract the problem report?
Do a fresh install. Then test...
Avoid adding software until your system is working properly.
 
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