- Joined
- Mar 13, 2016
- Messages
- 34
- Motherboard
- Asus Prime X299-Deluxe II
- CPU
- i9-9980XE
- Graphics
- RX 590
Hi, I have a fairly new system and was trying to get things migrated over, and iTunes is crashing about 7-8 seconds after opening. This is on "Hackintosh 2" in my signature. Audio does work (through QuickLook, VLC), and so far this is the only issue I've noticed (except hot plugging of USB devices seems to cause a kernel panic ... that's a separate issue?). I did a fair amount of internet searching on this issue and can't find anyone having it in Mojave, 10.14.x, so that's why I'm posting a new thread.
The big issue that seems to have fixed the problem for people in the past is to use a kernel extension named "Shiki," but that is now part of WhateverGreen. I do have the latest version of WhateverGreen (April 9, 2019 - v1.2.8 - as of this post), so that doesn't seem to be a fix.
When I say this is a "fairly new system" from an iTunes standpoint it's a completely new system. Nothing in the library, and I made doubley sure and deleted everything in my ~/ directory and sub-directories that had iTunes in it to make sure that wasn't the issue. I also tried to limit any internet activity to it by blocking all connections in Little Snitch, but it still crashed. Another person's fix of trying to play something in it on startup, and another's of trying to close the main window on the application's startup also did not fix the crash issue.
Here's the dump of the Report that it would send to Apple, up to where it starts listing thread-by-thread what was going on:
Suggestions? I'm hesitant now to update my old Hackintosh 1 (see sig) from 10.11.4 to 10.13.6 (NVIDIA GPU) if I can't get iTunes working on this computer.
The big issue that seems to have fixed the problem for people in the past is to use a kernel extension named "Shiki," but that is now part of WhateverGreen. I do have the latest version of WhateverGreen (April 9, 2019 - v1.2.8 - as of this post), so that doesn't seem to be a fix.
When I say this is a "fairly new system" from an iTunes standpoint it's a completely new system. Nothing in the library, and I made doubley sure and deleted everything in my ~/ directory and sub-directories that had iTunes in it to make sure that wasn't the issue. I also tried to limit any internet activity to it by blocking all connections in Little Snitch, but it still crashed. Another person's fix of trying to play something in it on startup, and another's of trying to close the main window on the application's startup also did not fix the crash issue.
Here's the dump of the Report that it would send to Apple, up to where it starts listing thread-by-thread what was going on:
Process: iTunes [10373]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.9.5 (12.9.5)
Build Info: iTunes-1200012009005005~7
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [10373]
User ID: 501
Date/Time: 2019-05-15 22:17:36.258 -0600
OS Version: Mac OS X 10.14.5 (18F132)
Report Version: 12
Anonymous UUID: 0933F537-03A5-85E1-B758-E7C6536848AD
Time Awake Since Boot: 8000 seconds
System Integrity Protection: disabled
Crashed Thread: 2 Dispatch queue: com.apple.FigASMF.InstanceManagement
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000044c
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [10373]
VM Regions Near 0x44c:
-->
__TEXT 000000010d553000-000000010f27e000 [ 29.2M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Application Specific Information:
dyld3 mode
Suggestions? I'm hesitant now to update my old Hackintosh 1 (see sig) from 10.11.4 to 10.13.6 (NVIDIA GPU) if I can't get iTunes working on this computer.