iTunes 12.7 constantly crashing (random messages)

Discussion in 'High Sierra Desktop Support' started by familygw, Sep 28, 2017.

  1. tamgya

    tamgya

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    Oct 9, 2017 at 7:31 PM #121
    tamgya

    tamgya

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    Update: A very weird phenomenon.

    Yesterday iTunes seemed like a tamed beast and ran smoothly. Today I rebooted to see if iTunes would still remain in good mood and it started to crash from time to time. Then I cleaned the system with Onyx and rebooted again to see if iTunes would do good. Now it seemed iTunes remained tamed again...
     
  2. sherlocks

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    Oct 10, 2017 at 7:18 AM #122
    sherlocks

    sherlocks

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    i have a random itunes crash on skylake laptop. sorry my reply in desktop forum.
    i checked lists.
    1. minimize acpi patch to boot, close to pure acpi -> still itunes crash
    2. not install audio kext -> still itunes crash.
    3. with/without lilu + intelgraphicsfixup -> still itunes crash.
    4. minimize kext(fakesmc, ps2 driver) -> still itunes crash.
    5. remove any kext patch and kernel patch -> still itunes crash.
    6. 19160000 or 19160002 -> still itunes crash.

    from high sierra dp1 to 10.13 17A405. i have experienced itune crash.

    hope apple will fix itunes.


    additionally, sandy bridge laptop(hd3000) doesn't have itunes crash. very strange
     
    Last edited: Oct 10, 2017
  3. MatchesMalonee

    MatchesMalonee

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    Oct 10, 2017 at 7:34 AM #123
    MatchesMalonee

    MatchesMalonee

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    @elmacci Did you ever get checksum errors when iTunes crashed? Are you still on High Sierra or have you downgraded to Sierra?
     
    Last edited: Oct 10, 2017
  4. sherlocks

    sherlocks

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    Oct 10, 2017 at 8:25 AM #124
    sherlocks

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    i saw VM error, Checksum error, segrement error(?)
     
  5. MatchesMalonee

    MatchesMalonee

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    Oct 10, 2017 at 8:33 AM #125
    MatchesMalonee

    MatchesMalonee

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    Yes. you are in the right place. Unfortunately, no solution/workaround has been discovered yet. Do you mind telling me your hardware specs?

    @sherlocks can you also navigate to your music collection in Finder and tell me if you see the album artwork as the mp3/m4a's file icon? Thanks
     
    Last edited: Oct 10, 2017
  6. sherlocks

    sherlocks

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    Oct 10, 2017 at 9:17 AM #126
    sherlocks

    sherlocks

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    1. Skylake i3-6100u/hd520
    2. yes. i can.

    i compared real mac DSDT files and my dsdt and checked each parts with ioreg. but whole is same to operate osx.

    before, i removed my all stuff(kexts(except fakesmc, ps2) and dsdt patch, binary patch, kernel patch). then clean install hs, then click itunes and test itunes, but still shown itunes crash even though not install audio kext.

    i suspected skylake graphics driver issue. because other intel graphic(sandy or ivy) dont have itunes crash.
    i disabled my skylake driver, then test again. strangely itunes crash still happen.

    very very strange. And it happens very irregularly.
    Sometimes there is time to be good. However, there is a high probability that crash will occur.

    i now suspect itunes software issue. because except itunes, my laptop is perfect
     
  7. elmacci

    elmacci

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    Oct 10, 2017 at 9:22 AM #127
    elmacci

    elmacci

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    Dont know and cant check anymore - as mentioned earlier, I am back on sierra for now and everything is working perfectly fine again.
     
  8. ovb1

    ovb1

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    Oct 10, 2017 at 12:00 PM #128
    ovb1

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    My iTunes crash is specifically
    Linked to having the shiki = true
    In my config. If I have this I have Intel hardware acceleration but iTunes will crash. Only once on opening or closing. Though.

    If I remove it I have no hardware acceleration but iTunes crash.
     
  9. tamgya

    tamgya

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    Oct 10, 2017 at 12:14 PM #129
    tamgya

    tamgya

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    This may not be Skylate only. I have a Haswell CPU on my hackintosh and iTunes crashes without notice.
     
  10. ovb1

    ovb1

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    Oct 10, 2017 at 2:18 PM #130
    ovb1

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