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IOGEAR FaceTime Black Screen

Joined
Jun 12, 2019
Messages
20
Motherboard
GA-170X UltraGaming
CPU
i5-6500
Graphics
Sapphire Nitro + RX580
Mobile Phone
iOS
Hello, and thanks for the anticipated help.

The computer is:

Intel NUC i3-7100 (Kaby Lake)
Intel HD 620

Since this computer has a non-replaceable wifi/bt card, I bought an external Wi-FI USB and external USB- Bluetooth.

External WIFI- TPLink Archer 4UH
External Bluetooth- IOGEAR GBU521W6 - bluetooth 4.0 dongle - BCM20702A0

Bluetooth is working fine (Magic Keyboard wirelessly), FaceTime is ok (Works with cable headphones) but when I use Bluetooth headphones, the FaceTime Video turns black and the audio doesn´t work.

I tried mapping the USB port of the dongle to internal, but it didn't work.

I don´t even know why this is happening.

Thanks for your time and your help.
 
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