- Joined
- Dec 12, 2017
- Messages
- 127
- Motherboard
- HP EliteBook 840 G4
- CPU
- i7-7600U
- Graphics
- HD 620, 1920x1080
- Mac
- Mobile Phone
Hello,
I've tried everything and cannot solve the black screen on wake with my HP EliteBook 850 G2. If the screen sleeps by timer, closed lid or power button it wakes to a black screen. Hard reset is the only solution. When woken from sleep the screen backlight responds to brightness keys but no image is shown. The laptop works flawlessly on El Capitan which should rule out ay hardware issues. Any tips or insights are much appreciated. Problem reporting files attached including BIOS settings.
I've tried everything and cannot solve the black screen on wake with my HP EliteBook 850 G2. If the screen sleeps by timer, closed lid or power button it wakes to a black screen. Hard reset is the only solution. When woken from sleep the screen backlight responds to brightness keys but no image is shown. The laptop works flawlessly on El Capitan which should rule out ay hardware issues. Any tips or insights are much appreciated. Problem reporting files attached including BIOS settings.