- Nov 29, 2012
- Gigabyte Z490M Gaming X
- Radeon Pro WX 4100 4 GB
Did they ask you for serial # or was it pretty straightforward?
Initially they did but they don't use it for anything useful (the main call center folks are required to ask it).
I gave them the Clover-generated SN (my machine was identified as a late-2012 iMac) and they took care of me after that long hold. They corrected their records while I was on hold and was good to go right away.