Quick question here after following P1lgrim's thread. It all went well, and it's an awesome guide for noobs - those reboots between config.plist edits may seem excessive, but it lets you back out if you screw something up. That said, after following the guide, I get the "call apple" message with my apple id and a "customer code" (format ####-####-####). I passed all the tests in the setup guide - the imessage debug info still matches up after multiple reboots, and as outlined in this thread (
https://www.tonymacx86.com/threads/how-to-fix-imessage.110471/#TOP8), the "customer code" is always the same.
So following (
https://www.tonymacx86.com/threads/how-to-fix-imessage.110471/#TOP8), I called in. They basically wouldn't let me do much of anything without a serial (I even offered to give them my legit MBP S/N if they needed it to track the case). So I gave them my fake S/N. The guy seemed a bit puzzled he couldn't find it, but he opened a case anyhow. He could see my Apple ID was active, that the hack was signed in for other services (iCloud), but did not have any real answer other than "check again tomorrow". So apple has my fake S/N, the fake system info (iMac, 27 inch, late 2015), and my Apple ID. They likely see at least a few more legit macs, and probably a few old hackintoshes.
I asked the guy if there was anything to "reset" as far as any old macs on the account, etc. and he said no. As far as I can tell he didn't do anything other than the S/N lookup and a lookup on the "customer code" (and the verification of my Apple ID with the secret questions).
So I have a case number, and if I call in tomorrow he said I can talk to a "senior adivsor".
So, should I do that? Is there a point where I just say, "dude, it's not a real Mac, please just reset the flaarbagalmator for my iMessage, thank you!". I feel bad leading them along with this fake S/N - it's not quite up there with not paying for OS-X, but I am taking $$ in support if I keep pestering them. Although in the last 10 years I've given them more than $10K in sales, so maybe I shouldn't feel TOO bad.
Thoughts?