- Joined
- Jul 6, 2013
- Messages
- 79
- Motherboard
- Hp 9470m
- CPU
- i5 3427u
- Graphics
- Hd4000
- Mac
- Classic Mac
- Mobile Phone
I'm curious if you heard back from them or not. I'm in a similar situation. Was on the phone for an extended time and they reset my acct (or whatever it is they're doing on their end) using the customer code multiple times, but facetime throws the same customer code at me every time.
My specs are staying consistent in imessage debug across reboots, and I followed this guide to generate serial, ROM, MLB and UUID. My BSD names are in order (en0 for ethernet, en1 for the wifi I'm using). I even gave the support supervisor my clover generated serial number (had no option as I was sharing the screen with him and he asked to verify it) and he looked it up and said it was valid for my hardware even though the previous guy had made an issue of not finding it registered.
I was told to create a second Apple ID to narrow down if it was an account issue or a hardware issue. I told him I would this weekend and let him know. After the call, I tried with a second Apple ID from a test user account on my machine and got a customer code (different number).
So the problem doesn't seem to be with my account, but rather with the way I have my system set up.
Kind of at a loss here.
noup, im still waiting for a mail or phone call from them