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Headphones sound is mono

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Feb 19, 2017
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CPU
i3-5500 broadwell
Graphics
Intel HD Graphics 5500 (1366*768)
Mac
  1. MacBook Pro
Mobile Phone
  1. Android
Hi, I'm Aayush. I've an acer aspire e5-573-32JT with following specs:-
i3-5005u @ 2.0 ghz
4 gb ram
hd 5500 (fully working)
win 10
el capitan

I've got everything working except Camera and headphones sound is mono, mic isn't working and speaker is good. How can i fix it?

Sorry for my english

Please help me. Tnx in advance.
 
Hi, I'm Aayush. I've an acer aspire e5-573-32JT with following specs:-
i3-5005u @ 2.0 ghz
4 gb ram
hd 5500 (fully working)
win 10
el capitan

I've got everything working except Camera and headphones sound is mono, mic isn't working and speaker is good. How can i fix it?

Sorry for my english

Please help me. Tnx in advance.

No "Problem Reporting" files attached.
Read FAQ, "Problem Reporting" again. Carefully. Attach all requested files/output.
https://www.tonymacx86.com/threads/faq-read-first-laptop-frequent-questions.164990/
 
Not a guide. Moved to laptop support.
 
Hi, I'm Aayush. I've an acer aspire e5-573-32JT with following specs:-
i3-5005u @ 2.0 ghz
4 gb ram
hd 5500 (fully working)
win 10
el capitan

I've got everything working except Camera and headphones sound is mono, mic isn't working and speaker is good. How can i fix it?

Sorry for my english

Please help me. Tnx in advance.
Sys Prefs - Accesibility - Audio - See if "Play stereo audio as mono" is selected.
 
I have the same problem in High Sierra, only the headphone sound is in mono.
 
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