HD 4400 Graphics not working correctly

Discussion in 'High Sierra Laptop Support' started by speedyrazor, Jul 31, 2018.

  1. speedyrazor

    speedyrazor

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    Jul 31, 2018 at 11:34 AM #1
    speedyrazor

    speedyrazor

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    Motherboard:
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    Hi, I have a Dell XPS 13" 9333 with HD 4400 graphics. I have a lot of stuff working, and some stuff not:

    Working:
    Wifi (BCM94352Z)
    Bluetooth
    Trackpad

    Not Working:
    Graphics (glitchy, only showing 7MB)
    Sound
    Touch Screen (Synaptics)

    I am a bit stuck, at least with Graphics and sound, if someone could assist please, I would really appreciate it.
    Problem reporting logs attached.
     

    Attached Files:

  2. RehabMan

    RehabMan Moderator

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    Aug 1, 2018 at 8:30 PM #2
    RehabMan

    RehabMan Moderator

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    Your ACPI configuration is wrong.
    See guide:
    https://www.tonymacx86.com/threads/guide-patching-laptop-dsdt-ssdts.152573/
     
  3. speedyrazor

    speedyrazor

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    iOS
    Aug 13, 2018 at 8:16 AM #3
    speedyrazor

    speedyrazor

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    Motherboard:
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    HD 4000
    Mobile Phone:
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    OK, all redone from scratch. Most is all good, this is where I am (debug logs attached):

    Working:
    Wifi (BCM94352Z)
    Bluetooth
    Trackpad
    Graphics

    Not Working:
    Sound
    Touch Screen (Synaptics)

    Not sure if graphics is correct, as Safari wont play m3u8 streams (missing plugin). What am I missing please?

    Regards.
     

    Attached Files:

  4. RehabMan

    RehabMan Moderator

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    Aug 13, 2018 at 5:10 PM #4
    RehabMan

    RehabMan Moderator

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    Your ioreg shows working graphics (QE/CI).
    See FAQ for other topics:
    https://www.tonymacx86.com/threads/faq-read-first-laptop-frequent-questions.164990/
     
  5. speedyrazor

    speedyrazor

    Joined:
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    Motherboard:
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    CPU:
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    HD 4000
    Mobile Phone:
    iOS
    Aug 15, 2018 at 10:41 PM #5
    speedyrazor

    speedyrazor

    Joined:
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    Motherboard:
    HP Probook 4540s
    CPU:
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    Graphics:
    HD 4000
    Mobile Phone:
    iOS
    I think I have the most of it working (debug logs attached):

    Working:
    Wifi (BCM94352Z)
    Bluetooth
    Trackpad (no gestures though)
    Graphics
    Sound (although, if no sound for a while, I get a crackle / tick as sound plays, only at start of sound playing)

    Not Working:
    Touch Screen (see below)
    Sleep / wake

    I can see the touchscreen attached to the USB, but it's not working:

    Code (Text):
    USB 2.0 Bus:
      Host Controller Driver:    AppleUSBEHCIPCI
      PCI Device ID:    0x9c26
      PCI Revision ID:    0x0004
      PCI Vendor ID:    0x8086

    Hub:
      Product ID:    0x8000
      Vendor ID:    0x8087  (Intel Corporation)
      Version:    0.04
      Speed:    Up to 480 Mb/sec
      Location ID:    0x1d100000 / 1
      Current Available (mA):    500
      Current Required (mA):    0
      Extra Operating Current (mA):    0
      Built-In:    Yes

    Synaptics Large Touch Screen:
      Product ID:    0x0af8
      Vendor ID:    0x06cb  (Synaptics Inc.)
      Version:    0.02
      Speed:    Up to 12 Mb/sec
      Manufacturer:    SYNAPTICS
      Location ID:    0x1d130000 / 2
      Current Available (mA):    500
      Current Required (mA):    144
      Extra Operating Current (mA):    0
     

    Attached Files:

  6. RehabMan

    RehabMan Moderator

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    Mobile Phone:
    iOS
    Aug 15, 2018 at 10:49 PM #6
    RehabMan

    RehabMan Moderator

    Joined:
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    Motherboard:
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    Mobile Phone:
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    Your USB configuration is not correct.
    See guides linked from the FAQ.

    Note: The fact that you renamed XHC->XHC1 is a mistake.
     

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