"Problem Reporting" files are incomplete.
Read FAQ, "Problem Reporting" again. Carefully. Attach all requested files/output.
https://www.tonymacx86.com/threads/faq-read-first-laptop-frequent-questions.164990/
Use the gen_debug.sh tool mentioned in the FAQ, that way it is less likely you'll omit something.
sorry..
but there's something wrong when I run install_tools.sh.
chenjianglis-MacBook-Pro:~ chenjiangli$ chmod a+x ~/Downloads/install_tools.sh
chenjianglis-MacBook-Pro:~ chenjiangli$ ~/Downloads/install_tools.sh
Installing debug report generator....
Checking your internet connection....
Unable to connect to the internet. Aborted.
terminal output:
chenjianglis-MacBook-Pro:~ chenjiangli$ if [ -d ~/Downloads/RehabMan ]; then rm -R ~/Downloads/RehabMan; fi
chenjianglis-MacBook-Pro:~ chenjiangli$ mkdir ~/Downloads/RehabMan
chenjianglis-MacBook-Pro:~ chenjiangli$ cd ~/Downloads/RehabMan
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ patchmatic -extract
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ kextstat|grep -y acpiplat
14 2 0xffffff7f82002000 0x9c000 0x9c000 com.apple.driver.AppleACPIPlatform (6.1) 4423FFAE-7525-3F74-9E9D-E87EF1D43627 <13 12 11 7 6 5 4 3 1>
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ kextstat|grep -y appleintelcpu
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ kextstat|grep -y applelpc
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ kextstat|grep -y applehda
118 1 0xffffff7f81c15000 0x1d000 0x1d000 com.apple.driver.AppleHDAController (282.10) 1E3D72E3-0918-39C4-B0E7-4561D7915236 <117 102 48 12 7 6 5 4 3 1>
137 0 0xffffff7f81da8000 0xb7000 0xb7000 com.apple.driver.AppleHDA (282.10) 88DA0A6E-0D1C-3986-8C95-48A020DD5F77 <136 118 117 115 102 48 6 5 4 3 1>
138 0 0xffffff7f81c34000 0x2000 0x2000 com.apple.driver.AppleHDAHardwareConfigDriver (282.10) 8BB2C14E-F2F9-30FF-B635-9A2C31ACEC67 <4 3>
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ ls -l /System/Library/Extensions/AppleHDA.kext/Contents/Resources/*.zml*
ls: /System/Library/Extensions/AppleHDA.kext/Contents/Resources/*.zml*: No such file or directory
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ pmset -g assertions
2018-10-18 21:54:05 +0800
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 0
PreventSystemSleep 0
ExternalMedia 1
PreventUserIdleSystemSleep 0
NetworkClientActive 0
Listed by owning process:
pid 57(powerd): [0x0000000700088002] 00:43:20 ExternalMedia named: "com.apple.powermanagement.externalmediamounted"
pid 98(hidd): [0x000001c8000981ce] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4294968538.17"
Timeout will fire in 119 secs Action=TimeoutActionRelease
No kernel assertions.
Idle sleep preventers: IODisplayWrangler
System sleep preventers: .Display_boot
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ pmset -g
System-wide power settings:
Currently in use:
hibernatemode 3
halfdim 1
lidwake 1
sleep 10
ttyskeepawake 1
disksleep 10
hibernatefile /var/vm/sleepimage
displaysleep 2
chenjianglis-MacBook-Pro:RehabMan chenjiangli$ system_profiler SPSerialATADataType|grep TRIM
chenjianglis-MacBook-Pro:RehabMan chenjiangli$