[HALF-SUCCESS] iTunes 12.7 constantly crashing (random messages)

[MatchesMalonee]

@geekomancer Upgrading from Sierra to High Sierra? And did the iTunes problem start after upgrading to High Sierra?

 

[familygw]

Hey guys, Not sure if I should be in a separate thread.... I'm using none of those kexts, and for me iTunes 12.7 crashes right at opening — I can't even get to the main window to click on a song. It either crashes on the EULA "Agree" screen, or crashes on "updating library". I get the beach ball, and then have to Force Quit. I tried downgrading to 12.5.5, and re-installing 12.7. I also tried logging in as a new user. Same result. Can't even open iTunes. I have read through this thread, and Apple Discussions. Any suggestions are appreciated, in case I'm missing something obvious. Thanks!

Hi, are you using the iMac.kext or something that enables the Intel Quick Sync feature?
Have you executed VDADecoderChecker? Which results do you see?

 

[geekomancer]

I'm on Sierra 10.12.6. I think the problem started after updating iTunes to 12.7.

I am not using any special kexts, just the basics that are included MultiBeast. I am using the Nvidia drivers, so I turned off Inject Intel in Clover Configurator, which had no effect.

I ran VDADecoderCheck, and it gave me error -12473:

2017-10-08 12:57:57.407661-0700 VDADecoderChecker[1863:62591] GVA error: IORegistryEntryCreateCFProperty failed for display number 0, IOVARendererID property not found

2017-10-08 12:57:57.407888-0700 VDADecoderChecker[1863:62591] GVA error: IORegistryEntryCreateCFProperty failed for display number 1, IOVARendererID property not found

2017-10-08 12:57:57.407983-0700 VDADecoderChecker[1863:62591] GVA error: IORegistryEntryCreateCFProperty failed for display number 2, IOVARendererID property not found

2017-10-08 12:57:57.408093-0700 VDADecoderChecker[1863:62591] GVA error: IORegistryEntryCreateCFProperty failed for display number 3, IOVARendererID property not found

2017-10-08 12:57:57.408169-0700 VDADecoderChecker[1863:62591] GVA error: IORegistryEntryCreateCFProperty failed for display number 4, IOVARendererID property not found

2017-10-08 12:57:57.408261-0700 VDADecoderChecker[1863:62591] GVA error: IORegistryEntryCreateCFProperty failed for display number 0, IOVARendererID property not found

VDADecoderCreate failed. err: -12473

An error was returned by the decoder layer. This may happen for example because of bitstream/data errors during a decode operation. This error may also be returned from VDADecoderCreate when hardware decoder resources are available on the system but currently in use by another process.

VDADecoderCreate failed. err: -12473

Program ended with exit code: 0

 

[medianjoe]

I had the same issue and AppleALC.kext was the cockpit on macOS 10.13.0 (17A405) & iTunes 12.7.0.66.

The kexts in /EFI/CLOVER/kexts/10.13/ are
Crash) FakeSMC.kext, Lilu.kext, IntelGraphicsFixup.kext, AppleALC.kext, RealtekRTL8111.kext, USBInjectAll.kext
Few Crash) FakeSMC.kext, Lilu.kext, IntelGraphicsFixup.kext, RealtekRTL8111.kext, USBInjectAll.kext

I'm ok since I'm using USB headset and doesn't really need the AppleALC.kext.

Edit) No, it became much stable but it still crashes sometimes.

 

[tamgya]

I'm on Sierra 10.12.6. I think the problem started after updating iTunes to 12.7.

I am not using any special kexts, just the basics that are included MultiBeast. I am using the Nvidia drivers, so I turned off Inject Intel in Clover Configurator, which had no effect.

I ran VDADecoderCheck, and it gave me error -12473:

You need Lilu+NvidiaGraphicsFixup to enable offline video decoding (with Intel HD Graphics).

 

[tamgya]

I had the same issue and AppleALC.kext was the cockpit on macOS 10.13.0 (17A405) & iTunes 12.7.0.66.

The kexts in /EFI/CLOVER/kexts/10.13/ are
Crash) FakeSMC.kext, Lilu.kext, IntelGraphicsFixup.kext, AppleALC.kext, RealtekRTL8111.kext, USBInjectAll.kext
Few Crash) FakeSMC.kext, Lilu.kext, IntelGraphicsFixup.kext, RealtekRTL8111.kext, USBInjectAll.kext

I'm ok since I'm using USB headset and doesn't really need the AppleALC.kext.

Edit) No, it became much stable but it still crashes sometimes.

For me, VoodooHDA seems to be the problem. I switched to AppleALC and now iTunes hasn't crashed yet.

 

[geekomancer]

Update: After clearing my kernel caches, I tried re-installing iTunes 12.7 (previously, it failed to install) — and this time it worked! Seems to be running as expected.

FYI, I was also having issues with MultiBeast. Has anyone else experienced issues with MultiBeast failing to install, while also getting the iTunes crashes?

Here's what I did:

• Deleted all the FakeSMC stuff, and used KextBeast to install the latest FakeSMC from here: https://bitbucket.org/RehabMan/os-x-fakesmc-kozlek/downloads/
• Re-installed everything with Multi-Beast, and copied the new FakeSMC into my /EFI/Clover/Kexts/Other/
• Installed NvidiaGraphicsFixup + Lilu (thanks Tamgya).
• Rebuilt my kernel cache:

  sudo touch /System/Library/Extensions && sudo kextcache -u /

• Re-installed iTunes.

In a couple days I'm going to test removing the NvidiaGraphicsFixup & Lilu, to see if it runs without them. (Seems like I should be able to do without....)

I hope this helps someone!

 

[karacho]

One more question. When you open the finder, and navigate to your music library, can you see the album artwork as the music file icon? Because I can't.

Perhaps this helps https://support.apple.com/en-us/HT203538

 

[digitalm3]

just an FYI, the 12.6.3 update Apple just released is still crashing for me.

 

[MatchesMalonee]

I think there's something wrong with how iTunes tries to connect to iTunes Store. The same javascript.dll that someone posted a few days ago. Hopefully this gets fixed. Gonna downgrade to Sierra 10.12.6 for now. I give up. Avenge me, brothers.