Q. What are typical "Problem Reporting" files?
It is impossible to diagnose a problem without data that shows how your system is configured.
Also, impossible to analyze any data that you might provide without a clear understanding of your hardware. So make sure your profile is filled as per the first question in this FAQ, "Q. Where do I start?".
If you can't boot, a bare minimum is:
- Boot verbose, attach photo
- Attach EFI/Clover folder as ZIP (press F2 then F4 at main Clover screen just before collecting). Please eliminate 'themes' directory. Provide only EFI/Clover, not the entire EFI folder.
Note: Some laptops swap Fn+Fx for Fx. For those laptops, press Fn+F2 then Fn+F4. If you're not sure, press F2, then F4, then Fn+F2, then Fn+F4. You can also verify by pressing F1 (or Fn+F1) to see which one brings the menu.
If you can boot, but are having some other problem, describe the problem clearly and provide data...
Download patchmatic:
https://bitbucket.org/RehabMan/os-x-maciasl-patchmatic/downloads/RehabMan-patchmatic-2015-0107.zip
Extract the 'patchmatic' binary from the ZIP. Copy it to /usr/bin, such that you have the binary at /usr/bin/patchmatic.
In terminal,
Code:
if [ -d ~/Downloads/RehabMan ]; then rm -R ~/Downloads/RehabMan; fi
mkdir ~/Downloads/RehabMan
cd ~/Downloads/RehabMan
patchmatic -extract
Note: It is easier if you use copy/paste instead of typing the commands manually.
Attach contents of Downloads/RehabMan directory as ZIP.
Attach ioreg as ZIP:
http://www.tonymacx86.com/audio/58368-guide-how-make-copy-ioreg.html. Please, use the IORegistryExplorer v2.1 attached to the post! DO NOT reply with an ioreg from any other version of IORegistryExplorer.app.
Provide output (in Terminal):
Code:
kextstat|grep -y acpiplat
kextstat|grep -y appleintelcpu
kextstat|grep -y applelpc
kextstat|grep -y applehda
ls -l /System/Library/Extensions/AppleHDA.kext/Contents/Resources/*.zml*
pmset -g assertions
pmset -g
system_profiler SPSerialATADataType|grep TRIM
Attach EFI/Clover folder as ZIP (press F2 then F4 at main Clover screen just before collecting). Please eliminate 'themes' directory. Provide only EFI/Clover, not the entire EFI folder.
Note: Some laptops swap Fn+Fx for Fx. For those laptops, press Fn+F2 then Fn+F4. If you're not sure, press F2, then F4, then Fn+F2, then Fn+F4. You can also verify by pressing F1 (or Fn+F1) to see which one brings the menu.
For 10.11 and later, attach output of (in Terminal):
Code:
sudo kextcache -i /
Older versions:
Code:
sudo touch /System/Library/Extensions && sudo kextcache -u /
Compress all files as ZIP. Do not use external links. Attach all files using site attachments only.
Q. Is there a script that will collect all Problem Reporting data automatically?
Yes! (almost)
User @black.dragon74 has created a script (gen_debug.sh) that automates most of the "Problem Reporting" tasks (as described in the previous question).
The part it cannot do is pressing F2 and F4 for you at the main Clover screen.
And of course, it only works for the case you can boot into your system. If you have a problem booting, you must obtain and collect the verbose boot photo manually (and EFI/Clover).
Full details are here:
https://www.tonymacx86.com/threads/tool-generate-proper-problem-reporting-files.235953/
i hope you can help me!