Gigabyte Z490 Vision D (Thunderbolt 3) + i5-10400 + AMD RX 580

[CaseySJ]

I´m not able to launch Firefox even with Option and Cmd . Crashing.

What troubleshooting steps have you already taken?

• Have you deleted Firefox, downloaded a new copy, and tried installing it instead?
• Do you have any firewalls or anti-virus apps running?
• Have you tried downloading and installing an older version of Firefox?
• How about Google Chrome?

 

[dldinternet]

The Z490 Vision D has:

1. HDMI port
2. DisplayPort In
3. Thunderbolt/USB-C #1
4. Thunderbolt/USB-C #2

Have you connected the Dell monitor to item 2 (DisplayPort In)?

I made a mistake (only one cup of coffee). The OP and you are talking about the Vision D and I am on a Vision G.
My apologies
I just verified that there is only one input cable connected to the Dell S2817Q (mDP) and that cable goes to the Displayport on the back of the Z490 Vision G motherboard.
I have done the initial build outside the case right on the desk so things are a mess but let me try to attach a photo for the sake of everyone's sanity and to make sure I don't take us down a rabbit hole with this claim

 

[giertosan]

First I just want to thank you for your support and splendid build guides!
I´ve tried both new copy and older versions of firefox. Still crashing. But Google Chrome seem to be working! Im not running any firewalls nor anti-virus apps.
With your other EFI-map Firefox and Safari is working great on ethernet..

 

[CaseySJ]

First I just want to thank you for your support and splendid build guides!
I´ve tried both new copy and older versions of firefox. Still crashing. But Google Chrome seem to be working! Im not running any firewalls nor anti-virus apps.
With your other EFI-map Firefox and Safari is working great on ethernet..

Please try this:

• Open a Terminal window
• Type:

cd ~/Library/Application\ Support
cd Firefox
ls -l Crash\ Reports

• Copy the output and post it
• Then do this:

cd ~/Library/Application\ Support
rm -rf Firefox

• This will remove the Firefox folder. Don't worry, this contains user data that can be deleted.
• Now try running Firefox.

 

[giertosan]

Please try this:

• Open a Terminal window
• Type:

cd ~/Library/Application\ Support
cd Firefox
ls -l Crash\ Reports

• Copy the output and post it
• Then do this:

cd ~/Library/Application\ Support
rm -rf Firefox

• This will remove the Firefox folder. Don't worry, this contains user data that can be deleted.
• Now try running Firefox.

-rw------- 1 giertclausen staff 10 Sep 19 17:15 InstallTime20210622155641

-rw------- 1 giertclausen staff 10 Sep 12 23:45 InstallTime20210903235534

[email protected] 1 giertclausen staff 10 Sep 19 18:08 LastCrash

drwx------ 5 giertclausen staff 160 Sep 19 17:15 events

[email protected] 20 giertclausen staff 640 Sep 19 18:08 pending

[email protected] 1 giertclausen staff 1220 Sep 19 12:30 submit.log

[email protected] 3 giertclausen staff 96 Sep 19 12:17 submitted

[email protected] Firefox %

 

[giertosan]

Still crashing..

Please try this:

• Open a Terminal window
• Type:

cd ~/Library/Application\ Support
cd Firefox
ls -l Crash\ Reports

• Copy the output and post it
• Then do this:

cd ~/Library/Application\ Support
rm -rf Firefox

• This will remove the Firefox folder. Don't worry, this contains user data that can be deleted.
• Now try running Firefox.

still crashing..

 

[CaseySJ]

Still crashing..

still crashing..

What is the Firefox version number? (Applications Folder --> Firefox --> right click --> Get Info)

Another option:

• Start macOS in "Safe Mode" as follows:
  • At OpenCore Picker, press and hold SHIFT key when selecting the macOS boot volume
  • When macOS starts up, see if Firefox will launch

 

[giertosan]

What is the Firefox version number? (Applications Folder --> Firefox --> right click --> Get Info)

Another option:

• Start macOS in "Safe Mode" as follows:
  • At OpenCore Picker, press and hold SHIFT key when selecting the macOS boot volume
  • When macOS starts up, see if Firefox will launch

Yes! Firefox launch in Safe Mode. firefox version 92

 

[CaseySJ]

Yes! Firefox launch in Safe Mode. firefox version 92

This means that some third-party extensions or applications may be interfering with Firefox. Please post a screenshot of your /Library/Extensions folder.

 

[giertosan]

This means that some third-party extensions or applications may be interfering with Firefox. Please post a screenshot of your /Library/Extensions folder.

I try to upload screenshot but I just get error message from the site. No permission etc