[Solved] Catalina thinks my Corsair Commander Pro is a UPS

[jb007]

When I get to my login screen, I get a system message saying that I am running off the batteries on the UPS.
I don’t have a UPS!
Investigation reveals that it is thinking that my Corsair Commander Pro which is connected to my internal USB 2.0 port (it’s marked as an internal device in the UAIC.aml in the ACPI/patched directory) is a Commander UPS.
How can I tell the macOS system that I don’t have a UPS and to leave the Corsair Commander Pro alone?

Edit: See this post for a solution to this annoying problem.

 

[Mork_vom_Ork]

got the same symptoms here, too. but it only applies after first beta of 10.15.2
Earlier revisions don't show Corsair Commander Pro as an UPS.

 

[jb007]

I’m glad it’s not only me then. Is there a fix?
I wonder why macOS is getting confused ‍ as it should be using the vendor and device ID’s to know what the USB device is.

 

[Shoikan]

Same here. Didn't realise it was due to the CCP, thanks for working that out

 

[Lexstar]

Same problem here. The workaround is disabling the port used by the Commander Pro with USBMap

 

[jb007]

Yes it appears that Apple is matching the Commander Pro on the name “Commander Pro” instead of the USB vendor product ids.
There is a USB UPS called “Commander Pro”. Very wrong way of identifying attached USB devices.
Disabling the USB port is not a long term solution, at least for me as I’m using some open source apps to talk to the multiple devices attached and to my Commander Pro.

 

[Royman76]

Same problem here !

 

[aloserini]

same problem, any help?

 

[eljacko]

Same problem here. Could this be related to randomly shutting down while playing games with high graphics?

 

[lth1301]

macOS 10.15.3 came out. Still not fixed?