Can not get out of energy saving ?

Discussion in 'High Sierra Laptop Support' started by sabrina, Jan 2, 2018.

  1. sabrina

    sabrina

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    Jan 2, 2018 at 6:51 PM #1
    sabrina

    sabrina

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    Hi all,

    Whit High Sierra 10.13.2
    Can not exit the energy saver.
    I have a black screen, the sound works in the background.

    Do you have an idea ?
    With Sierra everything works perfectly.

    Thanks
     

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  2. RehabMan

    RehabMan Moderator

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    Jan 2, 2018 at 9:45 PM #2
    RehabMan

    RehabMan Moderator

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    What do you mean by "Can not exit the energy saver"?
     
  3. sabrina

    sabrina

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    Jan 3, 2018 at 7:18 AM #3
    sabrina

    sabrina

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    when I press the keyboard to wake the screen impossible, the screen remains black.

    My computer : HP Ay505
    Intel 6006u
    Intel 520 HD
    SSD 120Go Trim : On
    8 Go DDR



    Thanks
     
  4. RehabMan

    RehabMan Moderator

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    Jan 3, 2018 at 3:43 PM #4
    RehabMan

    RehabMan Moderator

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    "Problem Reporting" files are incomplete.
    Read FAQ, "Problem Reporting" again. Carefully. Attach all requested files/output.
    https://www.tonymacx86.com/threads/faq-read-first-laptop-frequent-questions.164990/
    Use the tool mentioned in the FAQ, that way it is less likely you'll omit something.
     
  5. sabrina

    sabrina

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    Jan 3, 2018 at 10:39 PM #5
    sabrina

    sabrina

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    Ok Thanks
     

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  6. RehabMan

    RehabMan Moderator

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    Jan 3, 2018 at 11:57 PM #6
    RehabMan

    RehabMan Moderator

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  7. sabrina

    sabrina

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    Jan 4, 2018 at 9:51 AM #7
    sabrina

    sabrina

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    Thanks

    I think that has nothing to do with the impossibility of the energy saving output, since it is to adjust the keys of the keyboard for lightness.

    With Sierra I have the same directory EFI and when I press a key on the keyboard I can go out of energy saving works

    Here is the debug of Sierra.

    Thanks
     

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    Last edited: Jan 4, 2018
  8. RehabMan

    RehabMan Moderator

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    Jan 4, 2018 at 3:31 PM #8
    RehabMan

    RehabMan Moderator

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    You are wrong.

    Your ioreg shows brightness control not implemented.
    Brightness control has nothing to do with brightness keys.
    And 10.13 adds additional requirements for EDID via display override.
    Read post #6.
     
  9. sabrina

    sabrina

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    Jan 4, 2018 at 7:53 PM #9
    sabrina

    sabrina

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    Thanks for the precision.

    I will try to do this and I will come back to give the information on this post.

    Thank you
     
  10. sabrina

    sabrina

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    Jan 5, 2018 at 9:21 AM #10
    sabrina

    sabrina

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    always the same problem.

    I may be a mistake, the video can show you the problem.
    There is also a bug when I open enery saver, "info battery" appears and disappears quickly, this is always.



    Thanks
     

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